Jack’s Shoe Service

$ 45 plus tax for protective soles and heels! Olympia must be a town of millionaires –haha))
I walked out without placing an order.
Looks to me like a nice niche is wide open for competition in shoe repair business in Olympia.
No comment on craftsmanship — can’t afford to find out))

Jack was able to fix my high heel! My shoe somehow was breaking in half from the inside and he somehow fixed it! Was also able to get it a day early since I had to work and wasn’t able to pick it up. Will definitely come again and recommend him.

This is an amazing Gem in Olympia. I brought in this amazing pair of Allen Edmonds that I found at Goodwill. As you can see in the photo; Jack’s fixed me up just right. He also repaired the heel and put an anti slip rubber piece on the bottom. He did all this in two days for just $ 67. Thanks Jack’s for restoring an amazing pair of shoes!

Jack is an artist and craftsman– in the most true sense of the words.
My wife and daughter have taken expensive shoes and boots here, trying to get a bit more life from them. In all cases, they came back looking «new».
In my own case, I had a fav pair of dress shoes I wore when visiting my customers. Knowing that I was going to retire within the year, I took them in for a last fix, hoping they’d make it to the end with out me having to shell out big $$ for new ones so close to retirement. It’s been 5 years since I retired and these shoes are still hanging in there, looking good. Thanks to Jack’s craftsmanship.
added to my «I Hate Franchises» list.

Yay! Jack fixed the stitching on my favorite leather backpack. It’s even better than new!

I have a pair of fairly expensive dress shoes that I wear too often for work. I just needed a good shoe shine so took them to Jack, but the heels were also getting worn. It was $ 31 for the polish and new heels, a fraction of what the shoes cost me so I found that price very reasonable. They take cash or check only, no plastic. Which was fine because I’m one of those old guys who still has a checkbook. Anyway, I was very pleased with the work and the service was done far more quickly than I’d expected. I will definitely return. The couple who operate the business are very friendly and Jack knows his business.

I needed to have a pair of boots stretched a bit. After reading several of the reviews I was unsure about taking them to Jack but I was going to Oly to hang out so I figured what the hell. The cost was $ 25 which I thought was a bit steep for the amount of labor required. I returned to pick them up several days later and I still couldn’t get my foot in. He immediately took them back and asked me to come back two hours later. A little improvement, with some working I was able to get my foot in. Several days later they likely needed to be restretched but not worth returning. I would agree that he and his wife are very friendly. English is their second language so make sure you each have a clear understanding of what the expected outcome is. So all in all average but wouldn’t return.

I took a pair of suede shoes in to be dyed. I considered dying them myself, and did research to find out how to do it. Its a tricky process, and so I decided to pay a professional. I wish I had done it myself. It was cheap, but they totally ruined the nap which wouldn’t be so bad but its a few weeks later and the dye is fading and it looks horrible. Very very VERY disappointed.

Jack (I assume that is his name) and his wife are super friendly. If you’re polite to them, they will be polite to you. I had some beloved Charles David sandals where the straps were coming out and I was going to cry and it would have been a big mess. Jack looked them over and even pointed out some spots where it looked like the same thing was about to happen. He told me what he would do, which was to take the entire footpiece off and then re-​adhere the entire thing down to the wedge heel/​sole. And he also threw in that he can’t guarantee how long it will last. I completely understand. How can anything like that be guaranteed? He doesn’t know how wide my feet are and he doesn’t know that I walked like 3 miles in those shoes all over downtown Seattle on uneven pavement and up and down hills.
He said he would do his best, and that’s all I cared about. I think it was about $ 12. Fine by me! I’ll definitely be back for other shoe problems.

Jack is consistently STELLAR at repairing my shoes, boots and purses. I have been a customer of Jack’s for 10+ years and he always exceeds my expectations in attention to detail:
– Has repaired over 20 pairs of shoes/​boots for me; from re-​soling and repairing high heels; to refurbishing my favorite knee-​high Jimmy Choo boots);
– Has repaired 3 designer purses for me (re-​sewing beautiful lining on inside of purse; repairing leather handles).
– He sews strong double seams that match the existing stitching;
– Very resourceful and creative with a recent difficult order from me (I wanted magnetic snaps attached to my new favorite green shoulder bag… he found a way to do exactly what I wanted without showing any stitching on the outside of the purse… BEAUTIFUL work and all for under $ 20…amazing job!!!).
– Always finishes my orders on time;
– Very fair pricing (jobs are priced below the prices I paid in Seattle and Jack’s far exceeds the quality of the shop I went to for years up there).
I highly recommend Jack’s Shoes Repair. He’s the real deal and will not let you down.

Jack is the best!
Very professional and clean shoe shop. I am comfortable leaving expensive designer shoes (Stuart Weitzman, Gucci, Kate Spade) purses (Coach/​Louis) at this shop. Jack listens carefully and does quality work. I have had boots stretched, tips replaced, shoes shined, zippers replaced, and soles repaired. His work speaks for itself and his prices are reasonable.
I have no idea what the one-​star reviewer below is complaining for. Sounds like a disgruntled hippie hipster. Get over yourself.

I also disagree with the 1 star review. If you are willing to repair your shoe with super glue though, then they obviously don’t care about quality shoe repair anyway.
My favorite pair of moccasins were pretty beat up, and the sole was greatly hanging from the toe of the shoe. I brought it in, it was $ 12 upfront, and since he was pretty busy I was told I could pick it up anytime the next day. It feels great on, and looks like new.
«Jack» was a nice man, and I appreciated his service. I think it’s important to support local businesses and the people who own them.
FYI: This place is cash only. There are plenty of ATMs nearby.

The man was fast and very well priced, but the repairs didn’t even last a day. I took a boot in to fix a ripped seam, and he fixed it within two hours and for only $ 12, but the repair had completely torn out again within two hours of wearing the boots inside a house with little walking. Good service doesn’t make up for poor work.

I’ve been here a few times, and the service has always been prompt and professional. The last time was a week or so ago when I needed a pair of dress shoes repaired. He charged six dollars and it took one hour. So, I’m not sure where the previous comment about it being slow and expensive came from. Judging by the spartan interior surroundings, the margins are pretty thin in the shoe repair business. I plan on patronizing this place and helping him stay in business.

I can make shoes faster…
Honestly, I have never used this man’s services for the plain and simple fact that he is way to expensive. Case in point, I brought him a leather shoe that need a simple glue job to the heel that would take no more than ten minutes. He was asking $ 12 for it. Instead I stopped by the store on my way home, picked up some super glue and did it myself for $ 1.33.
On another occasion I needed a pair of shoes resoled and was told it would take at least a week. Unhappy with that timeframe I scoured the yellow pages and found the only other shoe repair store in the Olympia area, Busy Shoe Repair. His turn over time from after I dropped the shoes off, 24 hours. Not only that, this guy offered me a better price than what Jack’s was selling.
Plain and simple I would rather drive out to Lacey to get my footwear patched up then walk 30 feet from my apartment to be accosted by a thief.

This guy definitely knows what he’s doing. I’ve brought him a couple pairs of shoes and a suitcase that needed a new zipper. Great job on everything, fair prices.