Steven was prompt, courteous and did a great job fixing the watereak in my kitchen. New toilet is being installed tmorrow. All staff were professional and friendly and prices were reasonable.
Elizabeth S.
Évaluation du lieu : 5 Olympia, WA
Found Tom and his crew by the greatest of luck ! Super polite and professional and more accommodating than any service group ever.
Josh H.
Évaluation du lieu : 5 Yelm, WA
We recently found ourselves in need of a new natural gas hot water heater, and we were in a bit of a hurry to get it. I actually ended up getting connected with Pratt’s through Lowes in Lacey — I bought the water heater there and they setup the appointment with their local plumber, which happened to be Pratt’s. Since I didn’t have the opportunity to pick out the plumber myself I was a little bit nervous about who I might get. I was pleasantly surprised. They called about an hour before the start of the 2 hour window Lowes told me they were expected to arrive to see if it was ok if they came early. They were organized, professional, and clearly very knowledgable. They worked quickly, but with attention to detail(fast did not mean careless with them) and were completely done in just a couple hours. If you are going to go through a store like Lowes or Home Depot in the Lacey/Olympia area, go to Lowes on Yelm Highway so you get setup with these guys. And if you need a plumber for something else give them a call!