When I moved to Olympia 15 years ago, I bought a washer and dryer from Welch’s. A few days later, I noticed that the delicate cycle wasn’t working. I called Welch’s and was told that they had put a one speed transmission in that washer. I said that I was never told that when I bought it and had chosen the washer because of the multiple cycles on it. The guy responded with«What do you expect for $ 125? Well, I expect the truth! Now, all this time later, I recently advertised some appliances on Craigslist for sale. A woman from Welch’s called me and offered HALF the price I was asking for them! I told her I would take them to the dump before I let them make a dime off me! Over the years, I have heard similar stories to my own from other people. How they stay in business is beyond me!
Bob G.
Évaluation du lieu : 3 Kirkland, WA
You need a washer, drier, range, dish washer and don’t want to pay new prices? Well Welch’s has reconditioned appliances. We have bought many here over the years. They also will take your used appliances. Friendly staff and usually a good selection.
Hava a.
Évaluation du lieu : 1 Olympia, WA
AWFUL, HORRIBLE, RUDE, INCONSIDERATE customer service. The woman behind the counter is the RUDEST person I have ever done face to face business with. My business has lost time and money on this fridge THATDOESN’T WORK, and these people keep saying they will fix it, making me wait up to two weeks to have someone come out and look at it, ANDTHEYNEVERSHOWUP. When I told the woman on the phone that I’d taken time off of work to wait for them ALLDAY on a business day she told me, «Well congratulations lady! You can do it again! Next Tuesday, when WE are able to service your appliance,» AGUH! RUDE! She refused to let me speak to the owner, and refused to offer ANY nice customer service at all. I WILLNEVERBUYFROMHEREAGAIN, ANDWILLMAKESURENOONETHAT I KNOWWILLEITHER. I am reporting them to the BBB today, and really regret not checking out the reviews on them before going. I see they comment back on all these reviews, and I see only bad reviews on this whole page.