Horrible experience. We recently went on a road trip, and decided to take it to Fantasys for a good cleaning and to remove the bugs off the front of the vehicle. Not only did the car wash not take the bugs off, but the worker would not let me run the vehicle through the wash again to get the bugs off. He acted like there was nothing he could do. I have an idea, listen to the customer and give it another wash, because your machine did a crappy job! What horrible customer service! I definitely will NOT be going back. Also, there is no place to contact a manager or anyone about anything. They must know they do a crappy job, but they don’t care enough to hear from any of their customers.
Jeremy H.
Évaluation du lieu : 1 Omaha, NE
One of the worst gas stations in town. They have been on a steady decline in my opinion and they do nothing to correct issues raised by their customers. There have been multiple occasions when getting a car wash that it is done poorly and when you ask for a refund or a voucher for another wash, they insult you with offering $ 1 refund or saying you should have bought the next wash up in price. Since when did a basic car wash not include a clean car at the end? I refuse to do any business there anymore. I understand that when there is a nice day they can be busy, but that is no excuse to let quality slip.
Chris P.
Évaluation du lieu : 3 San Jose, CA
So again, I’m FTR another fantasy’s! Gas station woo! Seriously though, this one even has a shady carwash.