Massage Envy – Maple

I had my first massage at Massage Envy’s maple location about a year ago and while I was paying, the cashier gave me their sales pitch for joining as a member. I decided to join and see what it was like and I’ve enjoyed my services so far. I don’t like how sales-​oriented the staff is, but the location is convenient and there are great therapists to be found. As a member, you get one massage a month for a fee. You can also go to any location in town, which is also very convenient.
I’ve had a few issues with booking (I asked for a specific therapist and they booked the wrong person), but they always take care of it with a discount and an apology.
The key is finding the right massage therapist for you. After I had a pretty poor experience, one of the front desk workers gave me a list of 4 therapists she thought would work well for my needs. The first name I tried on the list was sensational! And I’ve been a regular of the same therapist ever since.
The front office is comfortable and relaxing as you step in, which is great because I always need a minute or so to mentally pause and prepare to relax. The interior massage rooms are pretty small at this location, but sufficient. The massage tables are very comfy and padded, and are adjustable so you don’t have to hop up too high when you’re getting on. The entire facility is spotless, which I always appreciate.
I highly recommend this massage envy location, and their massage program in general.

DO NOT go for their membership program. It locks you in for 12 months regardless of circumstance or satisfaction. The only way out is to speak to a manager personally and they will offer a buy out. Basically you pay 2 months of membership fees and then they let you out. My advice is go somewhere else as there are plenty of options for a massage. Don’t be fooled like I was.

I’ve been a member at Massage Envy for several years, and they’re great. Admittedly, some of there new therapists aren’t that fantastic, but once you find someone you click with, they’re great. Staff is friendly and professional.