McDonald’s

I know that McDonalds has never been known for exemplary customer service. It is what it is.
But when you claim to have WiFi, you should actually have WiFi that WORKS. And when I ask a cashier to check it — or have somebody in the know check it — it sure would be nice to get more than a blank stare.
The only reason I went to this McDs is because I was in the area and had an hour to kill before my next appointment. I needed the WiFi for business.
I won’t make that mistake again.

This location just increased prices by 13.2% for a large and a senior coffee. Unfortunately that means that we will have to cut back on our coffee at this location as my annual social security increases are not keeping pace with there increases.
My calculations using 4 times a week for two coffees means that we would pay an additional $ 1.32 each week. So we will reduce this to 3 or less with a possible savings of $ 60+ each year. It looks like there senior coffee increased by 26% so there price increase is on the back of the seniors.
The good news is that they now get my coffee order right, most of the time, which is why I still have them at 3 stars.

First of all I have to say this is the closest McDonalds to me and this is why I put up with this location as much as I have. Now I rather drive to another one. EVERYSINGLE time we come here for dinner (which is not very often because the food is defiantly not the healthiest). They screw up our order. Something is always missing, and back we go for an apology from the manager and the people who packaged the food «insisting they gave us everything ». um ya. I am going to waste my time going all the way home just to come back to see you. ya right !! We have told the managers time and time again that it happens all the time, I even emailed the company itself to tell them about this location but nothing is being done about it. They apparently think its fun to make customers come back. what if they had to deliver the food that they screwed up? maybe they wouldn’t screw up so much when they realize how much gas and time they have to waste driving back and forth.
I do have to say that it use to be good, before they remodeled they had a few good people there, but since they probably all got employment elsewhere when they were closed for remodeling, they had to hire new people and the new people .well need some help. Making they cannot read the board right, maybe they were not properly trained. maybe they just don’t care since they are not getting paid much, maybe they should all be fired and get new employees.
The management needs help too, when your rude when people come to you saying that they got the wrong stuff or food items were missing, you need to apologize and mean it. like I said cooperate should make them deliver the missing or wrong food and maybe this would stop .
The food is not so great anyway we basically go here when my son wants it and we only allow him to have it on occasion. The soda station is usually dirty, the fries are usually cold, and the chicken nuggets could use some help.
McDonalds prices in general have gone up. A person can eat at Jimmys Egg across the street for lunch for cheaper„ you could go almost anywhere at lunch time with better quality food for less money. they are losing out. big time !

I just has to wait 10 minutes for my order, which consisted of 2 cheeseburgers, 2 Med Fries, and a 20pc chicken nuggets. Meanwhile, 7 other vehicles passed us for their orders. When we asked what took so long, the employee replied, «The nuggets». We clarified and asked, «Nobody orders nuggets?» To which he responded with a sarcastic,” no”. Very disappointing service.

Ordered steak biscuit at 6:45 am and was the only one in the drive through, got to work to find out I received a bacon egg biscuit, call and explained and the only thing she said was come in with your receipt, not going to leave work to drive back. A sorry would have helped but didn’t receive that rather bring in your receipt was all I got. How can you put a wrong sandwich in the bag when your the only person in the drive through??? j

I went here with Debra R and Jose R for breakfast. I got the bacon egg and cheese biscuit with orange juice and Jose R got the egg white delight sandwich. Both of them got coffee. The food was pretty good and this place got free wifi that works.