Officemax

Granted, I wasn’t in here much longer than 10 or so minutes, but in that time, I wasn’t talked to or acknowledged in anyway… Normally, wouldn’t even notice, but for some reason this time I did… Didn’t make a purchase since they didn’t have what I wanted, but I’m in no hurry to come back…

Let me preface my review with this opening statement… I used to really, REALLY like OfficeMax. The people working there were nice, the price incentives and promotions were well worth giving them repeat business. Now it seems the opposite is true, and I have to wonder if it is due to the OfficeMax/​Office Depot merger effect.
Part of my job with my company is to purchase office supplies… and I buy a lot of them, primarily paper, printer ink, pens, and so on. Since the merger, the prices on ALL of these items have gone up. There are no longer $ 15 in-​store gift cards earned with each ink purchase over a certain amount. The managers of the stores I have been to (Tom at this location and the unfriendly, bald man with the beard at Shadow Lake) are apathetic if not rude now, and it seems this Dodge Street location does a shitty job of ordering because they are always out of printer ink.
It would also be so very nice not to be told how stupid I am for not signing up for their rewards program… every…single…time…I go into these stores. We can all say what we will about WalMart, but this is one line of bullshit we don’t have to deal with there. The prices are low, period.
Now that they enjoy a monopoly in this industry, perhaps the OfficeMax school of thought is «Why bother with these idiot customers. Where else are they going to shop?» Well, I can answer that: At my urging, my company will now be shopping online for our supplies. We have found that we will save nearly 30% on the same products, while circumventing the frustration of getting to the store just so we can be told they are «out of stock» on some very basic item.
Thank you, OfficeMax store managers for saving my company money by pushing us away to seek more cost effective and friendly alternatives. I may just get a raise out of this… and you just lost about $ 1,600 per month in revenue from us. Have a great day.

Over priced, «high end» office supplies and equipment. Oh and coffee machine if you want those, they have a rather strange mix of things.
I went there looking for a planner (along with three other office max/​depot stores today) and still did not find what I needed after being told it was here. The selection was the best of all the stores I visited today, WAY over priced though. The furniture section however was a little worse for ware and there was a desk in shambles in the back that said «need parts to complete assembly» with so me dudes name… I mean come on put that in the backroom or something, it looks tacky.
The employees were no where to be found in this store until I went to the register and interrupted their group conversation (4 of them) to ask where the bathroom was.
After asking for /​finding the bathroom I wish I wouldn’t have. The ladies bathroom would make a filthy back-​roads bar look pristine. I considered taking photos, but… I don’t think you should post things that nasty. The toilets were covered in feces and the like. And I’m not talking just 1 toilet, all 4 stalls were filthy. Now, yes, it’s an office supply store, but that is SUPER gross. The second time I went looking for an employee he just simply walked away from me. I gave up and left.
Dear OfficeMax, you would have gotten a ³⁄₅ from me until I checked out the facilities. Please take sanitation more serious.

For those who like office and writing supplies, this is an interesting place to browse. The store is not usually crowded so it is easy to get in and out quickly. On this visit I purchased a printer cartridge quickly located by a helpful employee. This store always seems to have what I’m looking for. Three stars because the place seems a little tired.

My go-​to spot for copies and office supplies. While the dirty carpet and rickey workstations on the CopyMax side of the store suggests a rehab in a few years, I still waaay prefer it over nearby Fed-​Ex/​Kinkos.
Why? Well, for one it’s rarely busy. This means I can easily get some 1:1 time with a staff member at CopyMax, as I’m usually printing a variety of things in all shapes and sizes. Plus, stress levels go down when there isn’t a long line of customers waiting impatiently behind you. Another reason is that they’re more lenient on printing trademarked images. As a Unilocal marketing guy, I naturally have to print up a lot of stuff with Unilocal logos on it. Over at Kinkos, they won’t touch the trademarked stuff unless you give them an official OK from your companies legal department. Ugh, not gonna bother with that.
So if you don’t want the long lines and headaches typically brought on by a trip to Kinkos, head to CopyMax instead.

The first time I walk into OfficeMax and am not accosted 6 times by employees asking if they can help me is the one time I actually need help. Customer Service Pro Tip: when a customer makes eye contact and asks if you can help them find something, don’t mumble into your walkie-​talkie and walk away. (Especially awkward when what the customer is looking for is a walkie-​talkie accessory).