Old Chicago

Cleanliness 3
Service 4
Food 5
Likelihood 4
1 – 5 (5 Best!) 4.0
I have a on again, and off again romance with Old Chicago. Sometimes they have great managers leading with great culture, and other times I wonder what are they thinking.
We had dinner around 6pm (so not late by any means) and there was was something going on that they had a DJ playing music and talking, set up in the bar area. It was so loud when they were doing what they were doing, that we (in the dining room) could not have a conversation. Now if this would have been at 9p-​10p at night, sure, whatever. NOT at dinner time.
Food was hot, fresh, and tasty. Thank you.
Restrooms were clean. Thank you.
Service was INCREDIBLE! Reminded manager of the service we had and that they needed to reward her.
Nice job.

This place has gone down hill.
I used to come here all the time. It used to be fine, about what you’d expect from a chain. I don’t know what happened but they can’t seem to keep it together anymore.
The last few times I went, the service was slow. Tables were left dirty for a long time after guests has left. Food was delivered lukewarm. Just not what you’d expect the bare minimum for a restaurant to do.
Last night, the restaurant was half empty and there was not a single clean table. We were asked to wait for a few minutes while the host scrambled to clean tables as guests came in. Then she asked us to sit at the bar because servers were stressed. That’s par for the course when you’re waiting tables, not really an excuse you want to give to guests.
When we did finally get seated, it took another 6 minutes to be greeted. Another 5 to get a beer and a soda. We didn’t see our server again for 15 minutes. We didn’t even order food. We just paid and left.
I’ve eaten here before. The food isn’t terrible. It’s pretty standard. But every time I stop by, it seems like it’s slid a little further downhill. They’re getting slower, they’re less organized, and it’s just not well kept.
Probably not going back. At least to this location.

Average at best. Brown lettuce on salad. Barely any meat or cheese in calzone and half of calzone dough not cooked. Waitress brought wrong beer but fixed it when pointed out. On the bright side, excellent beer selection and the most descriptive, informative beer menu anywhere.

GREAT PLACE. Yes it’s a chain, but they have a great beer selection (even before it was trendy) and very good food. Lunch is reasonable price, quick and just the right amount of food. Too many friendly & knowledgeable staff to mention! Happy Hour is actually a good deal on items you want. Dinner and drinks = great experience. ENJOY

With lots of beer on tap, great food, and a clean environment, it makes a great place for lunch or dinner. The pizzas, calzones, and wings are my favorite.

This location is always clean and food is quick. Service, however, is spotty at best. I only come here for the late night menu which is well worth it! So if you’re craving $ 2 pizza and $ 3 pints head over after 10pm daily.

Went to this location while in town this week on business. Beer selection is excellent like all OC’s, and service here was top notch. First night Mike was our waiter and was the best waiter I’ve had in recent memory — friendly, knowledgeable about their beer selections, attentive but not invasive, the guy was literally just on his game. I come here often for work and will definitely be back. I wish they had an OC in San Antonio.

The beer selection is great and the food is great. But more importantly, the staff here is wondrously attentive and are willing to engage customers. I sat at the bar expecting to pay only a few dollars, but after the joy of being there I spent much more. I loved my time here. The management and servers here deserve a great deal of praise for their hospitality.

I won’t be back to this Old Chicago again. The waitress wasn’t very good and the food was NOT up to par. I ordered a deep dish 12″ pizza and for it to have huge bubbles and areas where there wasn’t any cheese… Not ok. When someone pays over $ 20 for a medium pizza, it better be really good. The waitress didn’t bring any extra plates for the appetizer. She didn’t ask us if we needed more silverware or napkins. When I asked her for more time, she disappeared for 10 minutes (really?). She kept sitting with her boyfriend and not paying attention to her tables. What a bimbo. I spent $ 45.00 after tip and it was a waste. #disappointed

WOW WOW WOW WOW WOW WOW WOW READ!
I sat at the bar and immediately noticed the man to my left was absolutely wasted. I told the bartender lady and sje noted on it and said she would cut him off. I they watched the man leave a five dollar tip then pull out his cell phone and fell asleep directly on the screen. Then he wakes up walks out. I follow him to see if hes getting in his car AND HE DOES. so i run back inside to get the manager. Noone in sight. It broke my heart to see that happen and to see how a bartender will do whatever for their tips here. NO LOVE!!!

I personally had terrible service both from the kitchen and the staff but the other 2 people in the party had good food. Now I know that a Stromboli and calzones are harder to make then a cheeseburger but they couldn’t make it right twice and the waitress could have given two shits when I told her my burger was raw so I’m not going back to this OC again

World of beers lost me… I must of came here on a off night and get no attention. I’m sorry you work 6– close. Doors are locked? At 12:30? Fail
You’re lazy

I have been to this Old Chicago on many occasions. I have never received anything but courteous service and good food. Today is no exception. Old Chicago is definitely one great place to go if you want to drink beer. Great selection, and the selection is not stagnant. There is always something new to try. Sitting at the bar is a good choice. There are 4 large tvs there with various sports and sports shows.
Old Chicago is like beer and pizza personified.

Always had pretty good food during our visits. Not very busy for a Saturday lunch. Enjoying a beautiful Spring day on their patio. Artichoke & Cream Cheese dip with fresh bread, red & green peppers & veggies is absolutely fantastic.

First off, my fiancé and I go to OC at least once a month. We usually go to one of the locations out west. Now I know why…
Our waiter had absolutely no clue as to what he was doing. He took forever to take our drink order, then it took him a while to bring us our orders. Besides the super slow service and the cluelessness, he was actually fairly nice.
The food. Our mozzarella sticks tasted like they had been sitting on the counter for a while. They weren’t even hot when we got them. We decided that this was a fluke and didn’t want to be *those* customers. When our entrees came out the weren’t any better. The burger was under cooked and the fries were cold and stale. The salad I had was hardly eatable. In fact I didn’t even eat ¹⁄₃ of it. The lettuce was browned and not the romaine style like the menu stated.
Needless to say we were EXTREMELY disappointed. We were trying to have more beers but since the food was so crappy we didn’t want to stay longer than we needed to. And that’s pretty sad because the beer was the best part about that dinner.

The greatest pizzas known to man are made inside Old Chicago! Do not pass an opportunity to delight yourself! Just don’t!

Bad service. Waited twenty minutes after being seated before having to tell the host that nobody had come to our table to wait on us. After three people (none of whom introduced herself as our waitress) came to the table we finally got our drink order in. Not very impressive for even a chain restaurant.

This is a good place for a chain restaurant. Very corporate/​professional type of place. Not as fun as it was when owned by Rock Bottom. At least they still offer a majority of the menu they used to.

Server dropped a pizza on my friend (on his birthday dinner nonetheless). She also knocked over a full glass of water in the process, subsequently making my other friend look like he peed himself.
The whole situation was actually pretty funny until she just left and didn’t even try to clean up the spilled water or give us napkins to clean it ourselves. thanks, lady. Our main waiter was really friendly and attentive though, so it sort of balanced it all out.
The quality of the pizza I’d give 3 – 4 stars because it was actually pretty good, but having to cross a literal moat to get to our pizzas kinda marred the overall experience of the dinner. But besides the fact that we had to eat around a puddle of water for the whole meal, it was actually quite a tasty night. Nice outdoor seating too!

I guess I should preface with the fact that I used to work at an Old Chicago (Ames) — so I’m probably biased in that fact. But come-​on Ryan, the WBT is fantastic. I get free stuff for drinking fantastic beers? No scam there.
And, a correction, only 4 beers in a day count towards your tour. It sucks, but it’s a corporate attempt to be responsible, as I see it. If individual bartenders over-​serve, that’s a different issue. But can you think of anywhere around here where they cut someone off (unless they’re falling down)?
Now that I’ve completed my first 110 beer tour, I only partake in the mini-​tours for t-​shirts I like. Currently working on the Cinco de Mayo tour, but those count towards the full tour as well.
That being said, the beer and t-​shirt rewards are the only reasons I go to OC. Food isn’t terrible, but not 4-​stars or a reason to go there on it’s own.