Best Buy

Ugh best buy! This might be one of the crappier stores I’ve been to. Finding someone to help me find what I was looking for was like pulling teeth. They didn’t want to help or their not sure on that department. Then when I told the guy that I did find what I was looking for he looked at me like «Really?» and just pointed he didn’t offer to help me find it he just said «down there I think in that section» *glare* fine so I got the boombox looking iPod thing myself. Then the girl who checked us out what chopping on her gum like a cow and she didn’t want to be bothered to talk to me either though she did offer the protection plan… I don’t even see the need for best buy anymore. Who even buys CD’s or Movies in a store? Most people would just download things which means no crappy service…

So, I should first admit that I have always had a secret love affair with Best Buy. They have stood-​by their products for years and have always offered the BEST customer service. Sadly, this bubble has burst. On a recent trip to Best Buy with my grandma, who needed a perfect new laptop (Don’t you LOVE a grandma who writes her senator by email and streams baseball games live???).
My grandma honestly had the most humble needs in a computer-​wanted her favorites transferred, Outlook installed, and a new computer that fit into her stylish old laptop bag. We bought a computer and chatted with the Geek Squad/​Best Buy about our goals. All seemed perfect until we picked up the machine: it didn’t fit into the bag, the data had not been properly transferred, and we were repeatedly lied to by numerous staff members. The management wouldn’t even return the costs associated with data transferring that took three trips to the store and a few phone calls to happen. Sadly, my grandma was forced to go to her local computer store to get assistance with her new computer and I might never return to a Best Buy again :(