Adept Home Health Services

My hospital stay at San Antonio Hospital contracted with Adept Home/​Health Services last week after my hospital stay for home care.
They showed up as agreed per the appointment but was not prepared to handle my exact medical issue. I advised them that the doctor updated my file and their contract info. on my release from the hospital.
The health care lady (Suzanne) called her boss (Maureen Hyams) and asked me various questions and upon trying to answer her questions, she cut me off each time to give her analysis. I could not talk for 5 seconds to answer he questions which means she did not want to hear anything I had to say regarding my medical situation and history. After 20 minutes of this type of communication, I had enough. Not only was I in pain, discomfort and looking for professional home health care assistance that I was paying for, but tired and now confused.
I immediately fired them, called San Antonio Hospital and filed a complaint who advised me that they updated Adept Home Health Services on my situation and don’t know why they were not prepared to assist me. I was re-​assigned a new Home Health Care company to assist me that came out the next day and assisted me based on my medical problem and hospital information.
Beware of anyone or any company who you hire to assist you that is not only un-​prepared but will not listen to your comments or answers to questions that they ask !!!