New Era Automotive

New Era Automotive is auto repair the way it should be. John and his team are top notch. Friendly, professional, and competitively priced. His shop is immaculate which says a lot about how he conducts business. No muss, no fuss. Have had my truck and my daughter’s car done here. I feel good that I have found an auto mechanic I like and trust.

John and his crew are awesome. Found these guys on Unilocal,total SCORE! So happy to visit a shop that is professional, clean, patient and informative. They replaced my AC compressor on my 2013 VW Jetta. Love the description of the labor on the invoice, very thorough and actually understandable for once. Very happy with the service, will definitely recommend them to anyone and will come back if I have any other service needs. Thanks again.

I’m about two months late on my review but I really wanted to let people know how good these guys are :) I really needed to diagnose some problems with my Scion — the engine was shaking to the point where I was scared to drive it. I was also due for an oil change so I found New Era on Unilocal and I decided to give John a call and get a rough quote over the phone. Based on the phone call alone and John’s etiquette over the phone I felt confident enough to decide to physically bring my car in and have his team take a look at it. Over the phone he told me the engine was probably shaking due to broken or busted engine mounts and may be a little pricey to fix. Once I brought my car in he told me it turned out it may just need new spark plugs and a new ignition coil which would only cost ¹⁄₃ the original quote with parts and labor. I even reminded him about the oil change we originally discussed over the phone and he was honest and told me I didn’t need it for another 6,000 miles. Being someone who doesn’t know anything about cars, he could have EASILY overcharged me the $ 40 – 50 and I wouldn’t have known the difference. The whole job took about 2.5 hours which was fine because I had an appointment close by I was able to go to and come back with no problem. Car is running great with no problems for a month or two now. Will definitely come back again based on the great service!
P. S. When I first got there he offered me water and coffee and they even had Netflix while you wait :)

This is the best shop in the inland empire. John is trustworthy and honest when it comes to all repairs. He is one of the most knowledgable guys in the industry and will take the time to explain what is wrong with your car. Highly recommended and affordable pricing.

Took my 05 Accord to get a sensor cable replaced and they did it with ease. I highly recommend this place. They’re friendly and they don’t rip you off like some shops do.

The men at the shop always answer the phone with a polite and professional attitude. John is always willing to check our vehicles out. The shop is amazingly clean and organized, that’s not a quality you see from most mechanics! John is truthful with his pricing. There is really no better mechanic is the area. This place is the bees knees when it comes to getting your car fixed. 10 stars if it was allowed. :p

John has been nothing but helpful, honest, and straightforward with me. He helped me fix my truck’s AC and I immediately brought him my Civic afterwards as well. I’ve had a lot of bad experiences in the past with AC mechanics, but John and his team work very efficiently and are very professional. I never felt rushed or pressured to do anything, and John would even explain various things that I could try before moving forward with a huge repair job. He’s really honest, and I hope he keeps getting new customers. After the work he’s done for me, I would definitely recommend for you to take your car to New Era Automotive to get any AC job done.

This is the best auto shop I have experienced with. John is very knowledge and gives great advises to his customer, very friendly services. I will suggest any friends to go to him for any type of services. Make sure to make early appointment, because they are super busy!

Can’t recommend this place enough. John is honest & extremely knowledgeable. I had to drive 40 minutes, but it was well worth it.

Everyone knows having car problems is a headache. The staff at New Era Automotive is very understanding of that. They were very professional. They would not tell me for certain what was wrong with my car but gave me possibilities. They constantly kept me up to date with phone calls and I was revealed the best scenario happened. They had my car fixed right after they diagnosed exactly what was wrong. Honest shop. Will bring my car here again. Highly recommended.

I’ve been bringing my Toyota minivan for several services now. John is a straight forward guy when it comes to what needs or doesn’t need to be done on my car. He take the time to explain everything and they even do a follow up phone call to see if everything went okay. His shop can get busy so make sure you call in first for availability. Just to be fair, so far I have only done minor services because major service is not up yet. But I will definitely continue to bring my car in for all upcoming services.

I have to say second time taking my car into John and his team! He is so honest and upfront and cares. Not trying to take advantage of you because you are a woman. I appreciate all their hard work! they are always busy but have time to take care of each person individually. You have my business and my referrals. And it’s so nice to have estimates before he starts the work on your car. Thanks John and New Era team U ROCK!!!

You always have the fear of being over charged or hidden fees well this place is not! They are very honest and friendly, they talk to you like your a family member not another customer. I will definitely be coming back here for all my vehicle maintenance.
A bit pricey but well worth it these guys are great at what they do.
Two thumbs and two big toes up!

I continue to use New Era for all my automotive needs. Great prices combined with great service and honest, fair estimates.

John is so great! He and his staff have worked on my Excursion and my Mercedes. Very confident in their abilities and honesty. I love how he really explains things so even I can re-​explain them to my hubby. Highly recommend! Also, I might add he had no problem working with my extended warranty company that I bought through CarMax. That was super great, because waiting for an appointment at CarMax is eternity

I took in my Nissan which was pretty much on it’s way out, out of shape, and run down and John and his crew revived it! I knew it was going to be alot of work but John was very honest and helpful with prioritizing what needed to be done first.
I feel bad for the condition it was in buuuuuut I’m sure they didn’t mind it! they have good attitudes which is hard to find, GREAT PLACE HONEST GUYS!

If I could, I would give John and New Era Automotive all the stars in the world!
A few weeks ago I was driving from Phoenix to LA. As I was exiting the 10 to get some gas, I heard a loud noise and then my car would not move. It sounded awful.
I searched on Unilocal for the the best mechanic I could find. Thankfully, New Era Automotive showed up. I had AAA tow it to New Era Automotive. The tow truck driver that AAA sent really encouraged me to take it to a different shop. He told me that my transmission was out. I stood my ground and asked him to take the car to New Era.
John was seriously my angel. He called me and told me that it was just my axle and he quoted me a price to fix it. He fixed it that day and the final price was even less than he quoted me.
I can not recommend John and his shop more. He is so honest and kind and I am so grateful I found them when I needed them. If I lived in LA, they would definitely be my mechanic.
Thank you, John, so much. I can’t thank you enough!

I know another 5 star review adds nothing to this great business but I have something more to say. Era Automotive is a DIY friendly place.
This guy, John, is a real friend to DIYers. Like other DIYers, I like taking care of my car and prefer doing it myself. But, sometimes, we don’t have special tools that need big investment or we have to obey the laws, as in case of A/​C maintenance. I got a bad leak on my A/​C compressor. It would be a huge cost for replacing it although it’s not a difficult job to do. I emailed John, arranged an appointment, bought a new compressor, then I came for CFC recovered, drove home, change the compressor myself, and got back for charging. All done in one after noon, save me around 300 $. Great! I don’t know whether other mechanics would do so, and do it happily like John. He even helped me out through the phone when I had a hard time reusing the manifold.
I definitely love the way he write it invoice, it likes a surgery report, clear and precise, with detailed billing to penny. I appreciate that transparency.
I feel secure when consider doing some fix to my car, I have a trusted back up.

I would give 6 stars if I could. So my check system light came on in my Lexus. Called 3 mechanics who all had good reviews on Unilocal.One wanted to charge me $ 70 to just take a look at the car and the other wanted to charge me $ 40 to check the car and that would go towards whatever reparis needed.
New Era quoted me $ 20 – 30 for a diagnostics check over the phone and that would go towards fixing the issue. Turns out everything was a simple fix and since they didn’t have to do as much work as they initially thought, they charged me less. I can tell the owner John is a good guy and very honest. They won’t try to sell you on things you don’t need here. Any possible scenarios are told to you ahead of time and they will give you suggestions on what to do and why and you make the choice. I like the way they do business here and I will be coming here from now on for all my mechanically needs.

Exceptional service. Very honest. Haven’t met anyone like John, very knowledgeable. helpful, polite and friendly guy. Trust me, I’ve been to so many places. Very reasonable price, you pay half here what you would normally pay to the dealer and with most of the other mechanics. And then you pay extra for some of their dishonesty. But this is not the case here.
Brought my my wife’s Mini Cooper and my FJ Cruiser, they charge me a dime to tell me what was wrong with it (thanks to Dave), later I brought her lexus and told me what was wrong with it thru detail diagnostic, and the best part was it cost me only $ 20. When Crown Lexus asked $ 180 to do the same thing. Thanks John.