Went in to do an exchange and the girl was really rude and ghetto. No customer service skills at all. We waited in line and she never called us over she was just standing there waiting. So I go up to the counter and still no customer service. I told her I had an exchange and I wanted to apply military discount and she still didn’t get it after explaining 5 times. While she was doing my transaction she was talking crap about other girls to one of her coworkers. Over all rude and very unprofessional .the same thing with the manager… he was lost and clueless. All of their employees don’t even know what sales are going on they all tell you different things and when you get to the counter it’s another story. I rather drive to Cabazon then go to this crappy location.
Amber J.
Évaluation du lieu : 1 Rancho Cucamonga, CA
Last week my boyfriend, daughter and I were at the Mills and decided to check out Under Armour store and check football cleat prices. It was about 8:45pm, so 15 minutes before they closed. The females working were EXTREMELY rude to my boyfriend and daughter(I was in line at Cinnabun!). They said they were closing and the register was shut down and they didn’t even want to let them check the price on some cleats. They had a few more rude words for my daughter. We weren’t buying anything. They were just running in and running out. WEWILLNEVERGOTOTHISSTOREAGAIN!!! Teach your employees some customer service skills!
Gilbert G.
Évaluation du lieu : 5 Long Beach, CA
I went into this store to buy my son a pair of shorts and boy was I surprised by the helpful staff an employee by the name of Jesse walked by and asked me if I needed any help the store was packed I asked him if the shorts my son wanted came in his size instead of saying no he said to hold on and went through the trouble to check his system and found the pair I needed in his size in the back store room. talk about going the extra mile I will be back to shop here and prices weren’t as bad. Thank you Jesse
Luis C.
Évaluation du lieu : 5 San Bernardino, CA
Great customer service always helpful and the staff is pretty knowledgeable on what they have.
Joe C.
Évaluation du lieu : 1 Placentia, CA
I went in there this week to buy some under armour clothing and the 2 girls working there were just chit chatting in the middle of the store in front of the register. My wife and I walked around and were looking to buy a bunch of clothing… the 2 workers did not even care that we were in there. I had a few questions… and they could care less… So We left and did not buy anything. Sad part… I was wearing an under armour shirt. Shame on your terrible customer service.
Mel C.
Évaluation du lieu : 4 Las Vegas, NV
Probably my favorite UA I’ve been to. I hit up San Ysidro’s, Las Vegas, and this one at least once per month. It’s this location where I end up getting the most things. The prices here are also pretty good and I think not all Under Armours are created equal. The last time I came in here and they had a 2 for 1 deal on boxers. But the Las Vegas location didn’t. I thought that was strange. They told me that this happens all the time. Good for me since I was here. Staff here is more than efficient. I’ve never had a problem and they go out of their way to find what I’m looking for, whether its size, color, or style. I tend to hit this UA when I’m in town just in case there’s another 2 for 1 deal that I may be missing in Vegas. Obviously, I recommend.
Irene C.
Évaluation du lieu : 5 Saint Petersburg, FL
I’m such a sucker for marketing. GSP wears UA. Irene wants UA. haha. I was excited to find a UA store close to me so I just had to check it out even if Ontario Mills is always way to crowded for me to enjoy a visit. I really like their cold gear shirts. I’m usually always really cold so it’s nice to have something thinner to keep me warm. that way I don’t have to look like it’s snowing outside all the time. Service varies depending on the times you go to the store. Sometimes people are overly helpful while other times you can’t find anyone in sight to open a fitting room for you. They have mirrors all over the store so you can just try everything over a t-shirt in the open.
Connie C.
Évaluation du lieu : 4 Orange County, CA
The store is nice and big. The selection is pretty good. The material is soft and thin. The staff here are very friendly! =)