Villa’s Taxes & Year Round Bookkeeping

I have been going to Sally for over 13 years. She is truly amazing. I had IRS issues and she really helped clear them up. I would recommend them to everyone. Love Love them. I cannot imagine going anywhere else. Everyone is so friendly and helpful. Thank you…

This is by far, the worst telephone service I have ever received in my entire life, bar none.
I called in to their office and inquired about retaining them for bookkeeping services. I spoke with a female, Monique I think, who initially had a pleasant voice and sounded eager about helping me out. I mentioned to her that I was a management consultant hired by a client in Ontario to find a retain a company so that they could outsource their bookkeeping. This is where everything took a dive.
She immediately said have them call me. I said that was what they hired me for. She keeps repeating have them call me and then asks for my telephone number and name which I give her because I had no reason not to and I truly wanted to get a quote on bookkeeping and tax services.
After taking my telephone number I asked her if she was going to call me back. She told me to have a nice day. I repeated asking if she was going to call me back and then I hear the click of finality as I realized she had hung up on me. I couldn’t believe that this company would throw away an opportunity with a potential new client. What did they fear? Did she think I was her competition just trying to get their prices? Did she think that since she wasn’t able to speak to the owner her chances of getting the account were lower? Whatever the case, in my eyes, there was no excuse for hanging up on someone who was inquiring about new services.
Not one of the other 10 places that I called took this stance and Villa’s Taxes missed out on an opportunity to obtain a new customer, expand their business and increase their revenue.
«A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.» –James Cash Penny (JC Penny)
Sorry, but this is one business that I won’t be recommending.

Villas taxes is the best. The staff is very helpful and polite. Sally is very trustful and honest. She is the best!
Set up your appointment with them and see the difference.
We recommend them to all our family and friends.

what can i say here that hasn’t already been said…
the fine folks of Villa’s Taxes and Year Round Bookkeeping have been my lifesaver (s) for the past ten years! tax time is a real frantic time for people like me … people who never know what is deductible and how to navigate the endless piles of paperwork.
they make it so easy and pain free. better than aspirin i tell ‘ya!
also, because sally is a financial wizardress… anytime i need to do a re-​fi, i start with sally. she knows how to GTD (read=get things done).
thanks for all you do Villa’s Taxes! you are truly professional and at the same time, make your clients feel like family.
now that is a winning combination when you consider the high stress that the IRS stirs up for most of us.

We have been doing our taxes here for years we have recommended family and friends they weren’t disappointed. I would not trust anyone else with my taxes. Honest and knowledgeable. You wouldn’t regret going to Villas Taxes.

I have been a client for over 5 years. The staff is friendly and Sally always works to get you the most money back from your taxes. Thank you Sally

I have been going to Sally for years. Sally is very knowledgeable in what you can and can not do legally with your taxes. The staff is friendly and helpful and I always leave a happy woman. I will never go anywhere else for my taxes.

brandi is awesome! i own my own biz so i’m always afraid what i’m gonna owe… i always walk out of there with a number i can live with. she knows what you can and can’t do legally so just pay the 2 bills and get your taxes done by a pro!

My experience was this company was great from the initial phone call to day of my appointment !! The staff is so friendly and helpful Sally Villa did my taxes and got me a great return for a small fee $ 200 for short form $ 250 for long you cannot go wrong at this place :)