After going here for years, the front office staff is incompetent. After calling in a week prior to check if they take the insurance, then showing up there and they say they don’t. Then call back and they have to recheck to see if the insurance is active. Once they determine that it is active and then they do decide to see me, they say the deductive is to much for me to pay and want me to pay cash for the visit. REALLY? My whole day would have not been wasted if the front office staff would have answered my questions the week prior correctly. Even though they have good clinicians, I will never be returning here because of the unprofessional front office. Please get people with some sense and caring for your business.
Francisco C.
Évaluation du lieu : 5 Ontario, CA
Dr. Yamamoto’s office looks small from the outside, but what holds within is something great! Hes been an optometrist for more than 50 years and he really knows his stuff. He saved my vision and I am forever grateful! Best eye doctor in town