0 stars for takeout service, especially for Chelsea C. I went online to do takeout and ordered the lunch specials for the Fettuccine Alfredo and spaghetti. I got to the restaurant, and it was not busy(dine-in and takeout), yet it took ten minutes to pay and retrieve my order. Chelsea was incredibly slow in getting my order and didn’t even offer me utensils like the other customer before me. There was another customer who came in five minutes after me and was helped first. Two managers/shift leads came by and still didn’t offer help. I scratched the hell off the space where you can tip the server because that was just the saddest service I have ever seen. Fortunately, the pastas were one of the best. The broccoli in the fettuccine was still undercooked, but still edible. Overall. Service was complete bs for such a slow day.
Brian G.
Évaluation du lieu : 1 Lakewood, CA
It sucks when you go to a place and you can clearly pick up the sense that the employees don’t care about their jobs. I get it: busy nights sucks and you might have«a lot of other tables to get to», but you’re at my table right now. Please serve me with respect & kindness, as we’ve been waiting outside for an hour for your mediocre food. I am never going to this restaurant again. What a giant waste of time and money.
Brittany D.
Évaluation du lieu : 1 La Verne, CA
Came in today not happy at all with the service, it was terrible went to take out and no one was there, a guy walked out notice me and walk back into the kitchen. Whoever was in charge of take outs went on break and no one knew who took over for her,.I don’t understand how no one can know who is supposed to cover for you… So decided to order at the bar and go from there. There was an older women sitting next to me who seemed to be waiting for sometime for some wings, and the bartender was extremely rude to her, the women asked if she could check on her food, then the bartender replied you said you would be ok with waiting, when she received her food she asked for some hot sauce and the bartender took about 10 minutes to get it, seemed like she forgot…
Belinda M.
Évaluation du lieu : 5 Glendale, CA
We ate here two consecutive nights and both nights the services were AWESOME!!! The first night our server was Joey and he was very attentive and a very pleasant waiter. The second night our waitress was Sammy and she was so happy to help us with our rewards card even though my husband told her about it after paying. She even offered us if we want our drinks to go. Im not sure if it was a coincident but at BJ’s in Glendale, waitress Tonya served us and she was great as well. She took time explaining the menus to us and gave us suggestions on whats good. I like how they added menus that are healthier choice so I wont feel guilty eating a small size pizookie(did I spell that right?) w
Yasmin D.
Évaluation du lieu : 3 Torrance, CA
1.23.16 review — The call ahead cut the waiting time to 3 minutes which we were really pleased. Nothing fancy a
Aarron W.
Évaluation du lieu : 4 Garden Grove, CA
I can only share my experience, so for me I had a really good time eating here with no issues whatsoever. I think if you come here you really have to level set your expectations— this is a chain restaurant that specializes in the basics(pizza, burgers, tacos), so I don’t recommend ordering anything complex(rib-eye steaks, ribs, etc)— just stick to the basics. We ordered tacos, burgers, and the kids had chicken tenders. BOOM. Came out perfect– I really liked the grilled mahi mahi tacos b/c I didn’t leave feeling like I just ate 2000 calories. Perfect for lunch. The manager checked on us, and the waitress was on point. We came here during the off hours(TIP) so we got in and out. Looking forward to going back when its not busy :) #3