DSW Designer Shoe Warehouse

In terms of shoe stores, this place is by and far the best. Their selection is great and diverse. Things are neatly organized by style — heels, flats, boots, slip ons, sneakers, etc. The giant clearance section is in the back complete with bags, jewelry, and other accessories.
Overall the store is great, but in terms of service it lacks. If you need help finding anything there is no shortage of people around which really confuses me since it seems that none of them actually know what to do. The last time I went in there, I asked for a size 6 in a particular shoe I saw (yes, I have tiny feet, but not like I asked for a complicated width, size and style.) After waiting 10 minutes, no one ever came back, so I just continued my search down the aisle figuring maybe she’s really digging for it. Then I turn around and she’s in the next aisle helping someone else. I was so annoyed. So I called to her over the aisle and she just goes «oh, we didn’t have it.» Needless to say, if I don’t see a size, I just presume they don’t have it or order it on their website.
Otherwise, great selection of shoes and bags. Easy location. Huge parking lot and conveniently located in the same lot as my favorite Starbucks and a huge TJ Maxx.

This place lacks understanding. For ear pieces that they use, they still lack communication. Managers and workers.

Not much inventory on their clearance racks if you’re a size 12. The regular priced items are what you’d come across at any other DSW. The overall aesthetic of their men’s selection says «working class» instead of high-​end values. If Mercanti is the best shoe you’ll find here, then you probably need to start shopping online.
Mercanti’s are a great mid-​range brand, but it shouldn’t be your best brand.
Expect less…