Dr. Nguyen has been my optometrist for the last 8 years. Unlike most optometrist, She takes her time and does a through job in examining my eyes. She also does post LASIK surgery check-ups, which is what I had about 6 six years ago and connects with Dr. Tuma in Newport Beach. Nice office, friendly staff and excellent service.
Master P.
Évaluation du lieu : 5 San Diego, CA
I’ve been seeing Dr. Nguyen for about 4 – 5 years now and I absolutely love my appointments with her. I live 30 minutes away but I come just to see her because you should never compromise on good health care. She’s kind and professional(she’s also pretty), very down to earth and treats you like a human being. She takes her time and gets to know you which is great. She caught my early signs of glaucoma very early and referred me out to a specialist who I see now as well. Her staff is also really great. Kevin(the gentleman who runs the tests in the back) is super informative and friendly. He’s also pretty funny which is always a plus. The front staff is also very kind and sweet and I enjoy talking to her as well. The only downside is that the eye-frame selection isn’t the best, but hey, I can always pick them somewhere else. I’m more concerned with proper diagnosis and being treated well.
Sonny H.
Évaluation du lieu : 5 Orange, CA
I work as a branding/marketing consultant and I constantly tell my clients to stop wasting money on advertising/marketing and focus on the needs of their customers and providing the best service by continually improving their internal process — and frankly, their attitude. Dr. Nguyen’s office is exemplary of this philosophy — providing the best care to your customers. My needs were dire. My eyes were in bad shape as I stare at the computer all day long. It got to a point where I couldn’t last more than 15 minutes on the computer without getting a bad eye fatigue. Kevin sat me down and explained the process and figured out the procedures needed for proper diagnosis and solution. I signed up for the comprehensive eye exam. I was blown away by the level of detail Kevin and Dr. Nguyen went through to make a proper diagnosis. I have NEVER spent so much time with an optometrist and have never been tested so thoroughly(all for a reasonable $ 99 fixed price). After the extensive testing, I felt VERY confident that they identified my problem and suggested the proper solution. I ended up getting a progressive lens glasses that also corrected my stigmatism. Despite the extensive testing, they recommended that I come back in 2 weeks for a follow up exam — no additional charge. They REALLY care about their profession and the level of service they provide to customers. I am a happy customer who will NEVER go anywhere else for my eye treatment. Now, I’m going to bug Dr. Nguyen to help me write a book on how to build a successful business by doing the right things for customers. It ought to be a best-seller.
S B.
Évaluation du lieu : 5 Irvine, CA
I have been with Dr. Nguyen for the past 10 years and this is an long overdue Unilocal report. Each and every year she continues to take care of my eyes and more importantly my family. This is not a 40 – 50 client a day business, yet a smaller boutique optometry where customer service is at it’s all time best and pricing is VERY reasonable. Her staff consist of Michelle and Kevin who are very nice and knowledgeable. They greet, take your charts and pre inspect each time you come in. After your orders are placed they call you as soon as the contacts/glasses are in. Top notch service, family oriented, listens to the customers requests and provide quality services. Thanks for taking care of us guys.
Brian M.
Évaluation du lieu : 5 Playa Del Rey, CA
Dr Nguyen is professional, friendly, and an outstanding communicator. Her office is clean, very technical, and welcoming. She has an excellent network of affiliates and makes careful recommendations. I encourage anyone in need of an eye doctor to visit her.