OC Body Contouring and Med Spa

They went out of business & didn’t have the courtesy to notify me. I didn’t finish my treatments.

Awful staff and awful customer service. This place had so many horrible reviews that they had to change their name! Formally known as Renaissance Medical Aesthetics… crooks. I had purchased a $ 195 Livingsocial deal for 3 LipoLaser treatments. Every time I called to make an appointment, no one answered AND they do not return calls. To add to their failure, they have no integrity and are completely dishonest. They took it upon themselves to mark my voucher as USED when I could never get a damn appointment in the first place! If I could give zero stars I would. Avoid this joke of a business where criminals work!

O.k. I normally don’t write reviews but I just had to on this place. I called right after I got my groupon and got a appointment right away.
When I arrived… The receptionist (she didn’t give me her name or even introduce herself, tall (5 inch hills) skinny older woman with jet black hair) I waited 20 min then out on this shake machine for 10 min… no explanation. Waited another 20 min and then taken into the treatment room, which btw had a client already on the table !! The receptionist instructed me to place these four BLOCKS on my tummy instructed me to sit down & there I sat for over 40 min. Then stood on the shakie machine & then told I was done & made a appointment for the next week. The thing that really bothered me was I got all smiles going it the door … Because there was a older lady trying to sell me some sort of cream!!! She didn’t know about the product or prices … As she spoke she clicked her tongue against her upper teeth & made these weirded scrunched up faces … All while she was trying to pull up pictures on her I phone…
The second appointment @11:00 wasn’t much better … waited 35 min. got there early (½ hr). was with a rather young girl (again no name) didn’t put me on the shakie machine … This time I had five blocks & a total of 15 min on the table by the way the same black towel was there from a week ago!!! I was rather shocked when she came in and said I was done…& can leave. I said, «the last lady had me for 40 min & she laughed/​chuckled… & said, „we all do things a little different“. I said ‚» the other lady put me on the shake machine & the young girl said… Yah you can do that. Ahhh RUDE! As I stood there looking at the machine she said «just push the button» seems logical… there were all sorts of buttons!!!
My third appointment was with Pedro !! wOW! he peeked his face out into the hall & said’ ill be right with you’. he introduced him self. OMG!!! personable. This guy knew his business! If your lucky enough to get him your in great hands! He was personable, friendly & very knowledgeable. He talked to me about my stresses & food. What I was doing for exercise… Lovely man! Had great connection. i sense that I was getting what I paid for. He encouraged me to decrease my calories & not stop my progress. He closed the door partially & gave me privacy. BTW. he had another technique… i got a black band to secure those 8 blockes onto my abdominal area. he carefully placed them. took great care in his placement. then secured the band snugly against my skin. WOW! now, this type of treatment will keep me coming back… This guy is a asset to this «drowning non-​costumer «service place. This guy knew his products. Seemed to know me as well & what I needed. He didn’t try to sell me on anything…
I paid for four sessions. this was #3. There seems to be a little confusion as to what I had already had …
I’ll keep you posted. Again keep in mind when you make your appointment. Make sure you ask for Pedro. He is interested In you & your journey.
I give Pablo 5 stars! Everyone else gets o.1

Worst office I have every dealt! So unorganized! I bought a groupon for iSlim and never had the chance to speak with anyone in that office or even go for an appt, had to call Groupon for a refund! I do not recommended anyone going to that office, I feel like it’s just a scam!

I bough a package of 6 lipo laser treatments since they claim it reduces fat from localized areas. After all the driving, rescheduling on their part, following their directions of no eating 2 hrs before, and working out right after I noticed NO difference. I started the treatment in early June 2013 and finished in August. We are at the end of September and I have lost NO INCH on the affected area (saddlebags). They have no client management system in place. I expected them to take measurements and keep some sort of progress or log on each client, but none of that. Many time I was asked if that was my first time coming in. They would also try to up sell to the other treatments expensive treatments and even their dental procedures. The main lady (doctor) was hardly there and if I had a question regarding the procedures or changes to my package they will just say that they have to talk to the owner and the owner was difficult to get a hold of. I told them numerous times that this wasn’t working of for me and all they will say is to try their other procedures (pay more).
Every time I went in and the assistant would help me place the laser pads around my trouble areas and will sit there for about 30 mins or so. Then I will stand on the vibrating machine for a few minutes and then when i got home I would work out supposedly for the lymphatic system to eliminate the fat that was released with the laser. I follow all their instructions including to not eat 2 hrs before. I did this 1 or twice a week depending on their schedule availability. After a few treatments a noticed NOTHING (measuring the area constantly). I would ask the lady about how long it will take notice changes, she just said it took a while.
Finally finished the treatment in mid August and said hey i have been coming for almost 3 months and I see no difference. And then they just say, «oh the saddlebags are one of the most difficult areas and you probably want to try the cool sculpting machine». They wanted me to buy that treatment too. I told them i was not going to spend any more money. After some talk they offer to do a complimentary treatment of the ultrasonic or whatever that was where they put some gel on you and massage with this little device. Its the end of September and THE ONLY THING I LOST IS MONEY AND LOTS OF TIME.

I bought this deal for Laser Hair Removal and I am not satisfied at all.
1. I have to pay more money at the time of the treatment. DON’T KNOW WHY…
2. The lady on the phone gave me a different price than the lady in person. DON’T KNOW WHY.
3. She claims that her equipment is High Tech I really don’t think so because after 12 treatments there is no difference in getting better but have gotten worst. DON’T KNOW WHY. .
4. She doesn’t have any sun screen protection to protect our skin after treatment. DON;T KNOW WHY…
5. She said «cash only «
VERY DISAPPOINTING