OC MED SPA

If i could leave a negative star i would. Worst experience of my life. I literally feel robbed blind. I bought a groupon for 10 iSlim Ultrasound, once i got there they immediately started bashing the iSlim, insisting i upgrade to some other treatments that would freeze off my fat. She insisted I’m the perfect candidate for this service and she would give me an amazing deal if i would leave a good review. I spent $ 500 for 1 hr of cold suction on my stomach. She promised if the results weren’t as expected she would redo it until i got good results. She made an appointment for 2 weeks later, the day before i got a call. my appointment was cancelled and i would be called back to reschedule. I called about 20x before finally getting an answer, they took my information down and never called me back. I couldn’t leave a message because the voice mail was full. I finally got through and they made an appointment but of course it was cancelled. I went in anyway and they were closed! I never got my money back or services. Never Again!!! Btw the treatments left me worse than before all it did was make my stomach drag keep in mind I’m 5’5 152lbs and workout 5x a day and eat well i had minimal fat that i wanted removed, i never had a protruding stomach until now.

Don’t go! Got refund. Not Pablo’s fault. He quit. Had 1 great session with him. And they couldn’t figure out their differences.

Scam! Scam! Scam! Get your refund and run! They take your treatment purchase and cut it in half, or they will double your treatment time and say it’s two treatments.

I purchased a Groupon to this place back in August when the reviews still seemed pretty good. It must be under new ownership, because whoever this magical Pablo guy is that everyone raves about, he’s not there anymore. In fact, over the course of the 3 weeks that I went in there for my 10 Groupon treatments, which they actually turned into 5 because they suggested «doubling up» for better results (my first red flag) the «technicians» changed 4 different times. I don’t think any of the people here have any kind of formal training because so many of them didn’t even know how to operate the different stations. Then things got REALLY weird when they started having people share the same room AND the machine at the same time! They would put 4 paddles and on me and 4 paddles on another person sitting in a chair across from me and we would just sit there awkwardly trying not to stare at each other. Thankfully the 2 ladies I shared the room with on separate appointments were very nice and we started sharing our incredibly strange experiences with this place. My husband kept urging me to not go back, but I just wanted to finish my last couple of treatments and get out of there. It’s been 2 months now and I did not see a SINGLE change from these treatments. Also, every time I went in there, they kept trying to upsell me on a hundred different things but I could only do them at very specific times because they only have the machines for limited times before would be taken to other offices. This was truly a unique experience and NOT IN A GOOD WAY. Save your money, save your time, save your sanity. STAY FAR FAR AWAY FROM HERE.

I don’t believe the good reviews here, must be fake! It took forever to get a call back! Someone texted me back saying I scheduled an appointment which I didn’t. I texted back that I was interested and asked for consultation and days and days after, no response. This is a joke!

Don’t waste your time with this business. Or your money on the groupon. I was stoked about this treatment. After about a week of trying to find the right number, I finally get a call back, schedule and show up on time. The guy said I was the perfect candidate for it as went on some rant about all kinda of different things. Hard to follow. He didn’t really explain too much, just said he’d throw in some laser treatment as it works better with them both. I was there for an hour, on 3 different machines. I scheduled for the week after as he led me to believe that it was better to come as often as I could.
I got rescheduled 2x then cancelled on 2x!!! Then crickets…
I finally texted the number he insisted I use, and only use. To which it responded, sorry I don’t work there anymore. Wtf? I called/​texted the OTHER number and got a text back saying they were out of town. I explained my dilemma and was offered an apology and a treatment as soon as they were ‘back in town’. Two weeks go by, nothing, after I was told they would call me back. I called, AGAIN, another apology. And another ‘I just got back in town’!! I finally had had it and asked for a full refund. She said she could take me in for a treatment that day. Really? Because I sit around waiting for you??? I told her after the logistical nightmare this had been I was turned off to driving all the way there and even dealing with this office. She said she could offer me a partial. I told them no, a full refund would be appropriate at this end. She told me to contact groupon. I told her see you on Unilocal.
In closing, don’t waste your time with this unprofessional place. Find someone else who’ll do the same treatment and actually give a crap about you and your time.
THUMBS WAY DOWN.

Walked in to a dim office with flickering lights and no receptionist. I texted whoever made my appointment and waited about 10 minutes before Charlene came out to meet me. She turned out to be the receptionist and technician (!!!). I did get a Groupon deal and I think this understaffed spa was able to meet their increased business by providing alternative services to what I bought and having the receptionist do the work. In my 1^st appointment, she said she was «throwing in the laser treatment because it makes the iSlim work better». I think all it does is allow her the chance to keep me strapped to the device alone in a room for 30 minutes (20 for the laser and another 10 for reading people magazines from 2012). It also allowed her to say that since she threw the laser in, the 2 sessions of iSlim treatments equaled the 4 iSlim treatments I bought. I didn’t want to contest it because I dreaded the idea of going back. I suppose I was lucky to even get an appointment, though I did have to make several calls & message the business online, but to have the receptionist do the work, to endure the pity party she threw herself throughout both sessions, and their deceptive practices, I realized I was better off giving my time to another business.
The iSlim treatment itself was not painful, but I’m not entirely sure it was provided correctly. The receptionist said she was going to use it on her face (wtf) So I suppose it’s safe, but I never saw her clean anything, she used as little gel as possible which is necessary to transmit the ultrasonic waves properly, so the paddle just kind of dragged and pulled skin in the drier parts. I got ten minutes for each arm. This place is bizarre.
Good luck if you’re already locked in through Groupon. If you can’t get your money back, and you still want to go through with this deal, insist on only getting the services you bought and bring music to plug your headphones into.

This place is a joke and shouldn’t be allowed to call themselves a business. Trying to get a hold of someone is impossible. I finally got through and made an appointment. The day of they texted me and cancelled. I rescheduled for today, drove all the way to Orange from Irvine during my lunch break and no one was there and no one is answering my calls or texts. Save your time!

Bought a groupon for 8 islim treatments and had to get a refund do to office having scheduling issues.

Scheduling is a nightmare, took over two weeks to get called back, after my first appointment, it took an additional 4 weeks to get in. Again due to scheduling.
HOWEVER Pablo redeemed this place for me. He is very knowledgeable and friendly. If it wasn’t for his custumer service and amazing people skills I would not come here again. He is the only reason I will continue to come here and recomend this place. If you can get passed the scheduling, (perhaps the management will eventually do something about this), everything else is GREAT!

My experience here was great. I was a bit nervous as a first timer but the technician made me feel at ease from the first moment i walked in. I am not the typical spa person so it was a real treat to have an experience that makes me happy I decided to go in. Would definitely recommend!

I too was brought to OC Med Spa by way of a Groupon for Laser Lipo. My experience could not have been better. Pablo has an amazing «bed-​side manner,» he thoroughly explains the treatment process, he is gentle, and makes you feel very comfortable. It has only been a day since my first session, so I am waiting to see some results. I will be going in again in 5 days for my follow-​up treatment and I look forward to it! Scheduling was easy for me. I called once and got a machine so I hung up and within 2 hours 3 different employees called me back (via caller ID) to set me up with an appointment. I love this place.:)

This place is great! Pablo is so informative and helpful it makes my sessions feel as though it was money well spent! His helpful tips on working out and dieting goes the extra mile. His positive attitude along with his wonderful customer service are the main reasons I come back. By following his helpful tips and doing these sessions I’m slowly seeing results! Thanks Pablo!
I took away 1 star because the scheduling is kinda hard to do. They have a few numbers I have to call in order to get someone to call me if back, if anyone actually does. The main way I can schedule is by texting which is fine by me but may seem a little unprofessional to others. I’ve never seen the same front desk girl twice. It’s always a new person every week. If that was something to approve on that would be it. Other than that my experience has been good so far!

This place is awesome!!! Excellent service and it’s a very clean facility. Pablo is extreme knowledgeable and amazing at his trade, he takes the time to help you understand every treatment you’re getting, he also provides great recommendations. I will for sure be one of their regulars.

I have been to OC Med Spa twice and I really loved the experience. Very nice and knowledgable staff. I felt comfortable the whole time and saw results quickly. Thanks a lot!

I have been there several times for different things. I have done the HCG and lost 30 lbs! I have also done the ultrasound cavitation to help smooth out some of my leftover lumps and bumps! Very pleased so far with the results. I will go back for a few more treatments.

Hellooo all. This is the place to go if you want to see result for those stubborn areas that you have been working on. But just won’t budge. Especially when you just had your baby like me. I got the ultasound cavitation (a non invasive procedure with no down time) to focus on my love handles and my stomach. I am very happy to say I saw results after my third treatment. Pablo one of the staff here is friendly, knowledgeable, and professional. Before the start of each treatment he ask what are your problem areas and help you focus on treating them. Great customer service!

I Love this Med Spa. The staff are very courteous and knowledge. Iv’e had laser hair removal it’s amazing saves so much time. Also the Lipo Laser is amazing it has helped so much as I had an injury and could not do my regular cardio work outs. Additionally this is THE PLACE TO GO for any filler or Botox the Dr. is the best injector I’ve ever seen. I will never go anywhere else.

Nice technician, relaxing environment! Excited to see my results. One session so far and feeling good.

I cant say enough about how excited I am about my results! I have been going in to OC Med Spa for about 8 years for Botox, laser spot removal, laser hair removal and Always been happy with results! My last visit I was told about Lipo-​Freeze… WOW! I had lost about 10 lbs on my own but always have my same trouble spots, my pouch on my tummy and my thighs, no matter how much I exercised. well thanks to Lipo-​Freeze. I have a flat tummy and my thighs can get into those jeans I couldn’t squeeze into before! I lost another 13 lbs and I went from a size 7 to a 4! Thank you OC Med Spa for seeing what I need and recommending the right services for me.