I walk in just to buy some glasses, just pay and leave. I ask the lady in the front just standing there to help; and she says«there are five other people around». She goes to help me with some shitty attitude and just rolling her eyes. I ended up just walking out on her. Could have been the easiest sale of the day for them, but guess not.
Jesus P.
Évaluation du lieu : 5 Orange, CA
For years, I have been a client of Sunglass Hut and although, I have never reviewed them here on Unilocal,it would be unfair not to say something about my last experience. Alison, the store manager is the NICEST, most PATIENT and HELPFUL customer service professional I have ever encountered. I don’t think I can ever buy sunglasses online or from anyone other Sunglass Hut store. For weeks, she looked for the Sunglasses I wanted and did not give up until she got them to her store. The sunglasses had been discontinued, but I liked them and I wanted them. She was able to find only 3 of the same pair and had one delivered for me. Alison really went out of her way to make sure my shopping experience was the best she could offer. THANKYOUALISON… and her coworker, but I forgot her name.
Matthew L.
Évaluation du lieu : 5 Orange, CA
Went in today to get a pair of sunglasses. The employee working there was extremely friendly and suggesting different sunglasses for my face size. She was very patient and kept tending to my needs. She even wanted to show the difference between lenses, therefore she took me outside to show me in the sun! Overall great experience!
Belle N.
Évaluation du lieu : 5 Irvine, CA
Amazing service! As soon as I walked in Sam helped me try on different glasses… He was very professional even formally dressed. I didn’t know they had raised the bar in customer service like that! He found frames that fit my face! I was greatly pleased… they didn’t have the color frame that I was looking for but I know they’d call and locate one for you at another store! I’d definitely go back to that specific store for Sam’s excellent service! He wasn’t pushy and super nice and easygoing!
Rene C.
Évaluation du lieu : 4 Orange, CA
I bought my 1st pair of Oakley sunglasses at an outlet somewhere between Las Vegas and Orange County. After a week, I realized I really didn’t like them as much as I thought I did so I needed a SGH close by so I could exchange them. I called around and this SGH’s employee was much friendly than the one at the Main Place Mall. Another reason was the hours of operation are more convenient since they are open much later compared to the SGH in the malls. The manager helped me with the exchange and months later when I returned to purchase a case for my sunglasses I was surprised that the manager remembered me from my original visit. That’s what I call service.