The UPS Store

Advertised postcard printing on the front window.
Me:“Hi we’d like to print some postcards“
Lady:“Postcards?! We don’t have postcards!” (Condescendingly)
Enough said.

This is a great ups store the girl who works up front is always very nice and helpful and it’s never packed here I highly recommend this ups store !!

I see other people reviewing this place gave it 5 stars which confuses me. I have been here at least 10 times and for the most part it is ok nut the guy who opens the store in the morning is not a people person, I believe he is a manager or an owner but I am not sure. He is very rude and I do not think he wants to be there at all. In contrast when I come in the later afternoon the young guys working here are very nice and very helpful. Those guys are the only reason I am giving them 3 stars and Mr. Personality is the reason I am not giving them 5 stars.

Exceptional Customer Service!!!
I rent a PO Box here and am continuingly pleased with the customer service offered. They encourage you to call in and are very helpful check in your box to see if a trip into the store is worth it. Also, the automated system of texting with arriving packages works great!
While all of the staff has been friendly and cordial, Diane — the owner, went above and beyond today. I had a missing package that originated from UPS and then was delivered by USPS. The UPS store had no entry in their computer reflecting that the package had been received. I went to the US PS store and they said the package had been scanned and left with the front desk and that was the best they could do. I asked Diane what do I do now and she has offered to reimburse me for the package. Such customer service is rare these days!!! I have been a renter for over 5 years and will continue to rent for another 5 years or more!!! (I’d also like to note that in the past 5 years, this is the ONLY time there has ever been a delivery difficulty!)

Excellent service. Kept missing a UPS pick up so took package to UPS Store. I was informed that they could not accept without a label. Alex, an employee, went «outside the box» and accepted the package which was received damaged. Made my life easier in that instance. My thanks to Alex…

ZERO HUSTLE, 1 person working the counter! It’s Christmas time, how could you not know expect this? 7 people have been waiting while 1 person sends a fax and wrap another lady’s gift…

Great place get stuff done friendly staff very efficient, recommended for operation managers that never have enough time in the day!

I have had bad experiences at this so called UPS store for awhile now. Their shipping prices are ridiculous! Today I contacted the black haired woman who acts like a zombie. NO PERSONALITY! SIGN HERE!!! FILL THIS OUT!!! I have cuss words that describe her but this is not a proper place for THAT. Save your money and go elsewhere, this place SUCKS!!! There is a reason that Diane is the THIRD owner. Think about it!

this UPS has a wonderful staff! they’re always ready to help! they know exactly what they’re doing so they have you in and out in just minutes. very kind, genuine people. this is honestly the only ups I go to. I would most definitely recommend this store. great location as well!

This is the place to go for notaries! Diane is absolutely fabulous!!! I had a tricky document to notarize. The notary down the street had no idea what to do, treated me like a criminal, and insisted that it couldn’t be done even though I had something similar notarized at the same location previously. As I drove away I remembered seeing the UPS store around the corner, so I pulled in, explained the situation, Diane knew exactly what to do, she was friendly, helpful and for the same price as I would have paid the other guy, I even got a set of copies for free. Wow, what a difference!!!

A week before Christmas and they weren’t busy and as soon I walked in, I knew why. I was carrying a fairly large box to ship while on the phone verifying the address. A guy came and grabbed the box from me, and as I am finishing with the phone call, he weighed it, measured it, asked for my phone number, asked who I was sending it to, and was ready for my credit card when I hung up the phone. BAM! DONE! I made a phone call for nothing because the receiver’s address was already in the system. I was impressed. THANK YOU!