OK. After my beef yesterday and contacting the BBB I received a call from both Bid-Well and the manager at Valu. Door is being installed tomorrow and Valu has apologized for their mistake and made restitution, which I didn’t request. Very classy! I will be shopping at Valu over the other hardware stores as I have for the past 25 years. Nothing beats personal attention.
Brenda F.
Évaluation du lieu : 4 Orchard Park, NY
Had to get some spray paint for a project. Knowing pretty much nothing about which paint would be best, I asked one of the workers for advice. He really took time to explain each kind of sheen and stuff. It was customer service at its best. Because of that, I will continue to get my supplies from Valu. Only downfall is that the carts are mini compared to the other hardware stores. And that there’s no designated place to return your cart in the parking lot.