Best Western Plus Rivershore Hotel

We stayed for two nights last week. This is not a new looking motel but the rooms were really clean. When we checked in, they told us about how clean their rooms were and how wonderful the food was at their location. I thought «I will check it out». The food was a 5 star and the room was also a five and the price was the best we could find in the area. We were at a large basketball tournament and beds were hard to find. I just booked two more days next week. (Don’t miss their clam chowder and mushrooms).

It’s a Best Western… I love Best Westerns and this one was one I will be back to if I find myself needing a room in this area again. Right along the river so the view was great and we also was rewarded with a wonderful sunset. The bed was comfortable and the room very clean. The toilet was very noisy as I think the water pressure was very high. The high pressure water made for a great shower though. The breakfast was also wonderful.

We really enjoyed our visit here. The staff was very friendly. The room was clean, reasonably appointed and had a fantastic view of the river. The bed was nice and firm with a variety of pillows to chose from.
The only down-​side was that we were there on Mother’s Day and that meant that we couldn’t get into the restaurant for breakfast without a reservation or an hour long wait. :(
Still, we’ll be staying here again when in the Portland area, just not over a holiday weekend.

This was our first stay at this property for many years. We had a meeting nearby. We needed a place to stay and it served its purpose. Others going to the same meeting also stayed there and nobody complained. The restaurant onsite allowed us to socialize. The elevators provide access but are barely adequate to handle the traffic. The park across the street and a grassy area on one end of the property make it a decent place to stay with a dog… if the dog is ok with elevators. The pet fee was only $ 10. The room seemed small but was large enough for a small social event. The room was clean and amenities adequate. Front desk was friendly enough. I was warned to keep my key away from credit cards, cell phones and car lock clickers which eliminated most pockets. I think there is a need for a better key system. Parking space was barely enough but don’t know if the hotel was full. I would not stay here without good reason but no serious complaints. The price was a little high for what it is but not excessive.

Great accomodations, great staff, great amenities and awsome views. Would stay there again in a heartbeat. Top notch

People helped me. Loved my House man on 1^st week. He was the bomb. And. Miguel helped me go outside to get my stuff. Never complained. Thanked me. i was like covered in fire ants. Jumping… Security was AWESOME. HELPED ME GET MONKEYS OFF BED. OFFERED TO KEEP POOL OPEN TO HELP ME. THIS HOOD RIVER BW WAS AEESOME. I cant wait to come again

We booked a room for Christmas eve. It was clean and did not smell smokey.
Temperature seems to be an issue throughout the hotel, none of the hallways are heated and you step out of your room into a 55 degree chill. Still, I thought everything was going OK until we went to bed. And then the noisy refrigerator kicked on, only to be followed by the even noisier heating/​cooling system in the room. Seriously, the heater sounded like a poorly tuned 747 preparing for takeoff. This happened about every 20 minutes until I finally got up and pulled the plug on both of them.
On the plus side, they have a friendly little bar on premises and a restaurant which I did not try. To get to the bar we were told to go to the second floor and walk the (very long) hallway to the central building. We found locked doorways impassible, so had to go to the ground floor, then outside in the cold and wet (we had left our coats in the room), then through another entry door, then back up the elevator to the second floor.

We booked the room through
which i don’t think i will ever book through expedia again. Expedia did not specify anywhere of the breakdowns of the cost per day anywhere on the site before i hit the submit button. Instead i saw the first night stay cost. We were staying for 3 days and 2 nights. We received a surprising bill when we checked out. =/​
The room was spacious — with a lot of empty floor space. However, the queen size bed looked super tiny. They have a policy that they have to provide room service even though you don’t want it. WEIRD policy. i usually do not like or want housekeeping unless i request for it or remove the ‘do not disturb’ sign from the door.
The service was good as I did not have any problem. They let their guests use their internet and printer which is really convenient. We also received 2 $ 7 coupon for breakfast at their restaurant next door. Parking lot is limited especially at night time.
The location is not bad as it was 20 minutes away from downtown Portland and less than 15 minutes away from PDX. Getting onto the freeway is difficult as you have to fight your way to the far left lane.

Room was clean and the service was okay. The counter person was nice. Could have been a little nicer. The hotel is next to the jogging path and was a little noisy at night as there seem to be people struggling in from either the bar or local fare.

Needed a place to stay while visiting friends up in Portland and the price was right. The room was clean and pretty spacious actually. The king size bed was super comfortable and also the huge LCD TV was an added bonus that made my stay that much better. Also, the check in process was super fast and easy. Staff was helpful when I called ahead to ask about pet rooms, because I was making my reservation on
. Ashley, the lovely young lady at the front desk, was so accommodating and even remembered me from my phone call when I arrived a few hours later. She was friendly, talkative and really made us feel like we were welcome. And the best part? They allowed us to have a late checkout, which I love because I’m so not a morning person! I will most likely find myself staying here again sometime soon ;))

Beautiful location. Nice, spacious room. Friendly staff. Unfortunately the website advertises «free breakfast». Not so. No breakfast offered from the hotel. We were given a coupon for $ 4 off at the adjoining restaurant. Rather disappointing.

My family and I stayed here when we were in town for my niece’s wedding. We were told that an entire block of rooms had been «set aside» for our entire party.
I called months in advance to book my reservation and asked that they note on our reservation that we wanted adjoining rooms since we had 6 in our immediate family (2 adults, 4 young kids). I was told on the phone with whoever I booked it with that «we can’t make guarantees but I’ll make a note of it and it shouldn’t be a problem».
The night before we were to check in, I called to confirm our reservation and again stressed that we wanted an adjoining room. Again, I was told it shouldn’t be a problem even when I told the person we would be arriving around 10 pm the next night.
So after a 10-​hour drive, I show up to check in and I’m told there are no more adjoining rooms available because they are given out at a first come-​first serve basis. There was a lady checking in at the same time as me and it was clear she had not requested adjoining rooms but they gave them to her anyway. I kept asking the guy at the counter checking us in why they were giving this lady adjoining rooms when she had not requested it and I had and we were checking in at the same time. His response, «I don’t know. I’m new.»
Finally, after a few minutes, the guy tells me he has rooms for us that are «right next to one another». At this point, I was just tired and wanted to get to our room.
Our rooms weren’t «right next to one another». We had to go down the hall to get to one another’s rooms. And with young children all sharing ONE suitcase, this was a major pain in the butt.
The next day, my husband asked if the people next to one of our rooms would be checking out so we could switch one of our rooms so we could be next to each other. He was told that the people had checked out but that they were planning to give the room to a customer who was scheduled to check in later that day.
Excuse me? We were told the rooms were given on a first come-​first serve basis the night before and now they still wouldn’t accomodate us by giving us rooms next to each other because of a customer who hadn’t even checked in yet. Beyond aggravating for sure!
Another issue is they advertise «free breakfast». But what they don’t tell you until you’ve already made your reservation and check in is that they only give you 2 coupon vouchers per room for meals. Doesn’t matter how many people you have in your party. Somehow that doesn’t seem right. I mentioned this to the manager and after her trying to explain to me why their policy makes sense and me arguing with her that FREE BREAKFAST should mean free breakfast for everyone in the room, she finally just gave me extra vouchers. However, the food at the restaurant was so awful that we didn’t even use our vouchers for the following two days. McDonald’s and Starbucks offered tastier food for sure.
Finally, the rooms were comfortable, though the carpet was so dirty, we couldn’t walk across the floor without our feet turning black. The a/​c worked wonderfully but the air was so foul smelling (like dirty feet) that we kept it on low most of the time. The pressure in the shower was amazing but the drain was so clogged that you were literally standing in your own filth while trying to clean yourself. My daughter took a shower and when she was done, the water was up to the middle of her calfs.
I could go on and on with all the issues at this hotel. But I’ll just say this — I will never stay here again! Completely disappointed and frustrated by our experience.

A lifesaver, after driving for what felt like forever looking for a room from Woodburn to wilsonville, at 10 pm on a Saturday we stumbled upon this hotel after deciding to look further north. No rooms available, oh wait, one bed? Through some minor miracle, there was one, the last one, «but it needs housekeeping». We will wait and I’ll take it! Thanks to «Jens» thoughtfulness, no sleeping in the car! Super service, great room, 5 stars! Thanks!

I always stay at the Rivershore Hotel when I’m in Oregon. I like the view of the river, the room is clean but not immaculate. You receive a free breakfast coupon and I’ve always had a delicious breakfast in the restaurant. If the weather is nice you are just a short walk along the river which can be very relaxing.
My only disappointment when I’ve stayed at this hotel is the front end staff. Some are very nice but others are far too grumpy. It’s always disappointing when you are arrive at the hotel to check in after a long drive to be faced with a person who really doesn’t seem to be enjoying their job very much.
Overall I recommend staying here for the price you can’t beat it.

Great place to stop in Oregon City. The staff was exceptionally friendly and helpful. It is a great play to stay if you have dogs. There is water access across the street if your dog needs to test the Oregon water. The breakfast deal is great and they let you use the coupons for take out (which we did because dogs are not allowed in the restaurant). We are definitely staying here when we visit relatives in Oregon !

Visiting Oregon City to see my family and needed a place close and drove a long way to get to the Hotel so was sleepy when I got in. Was so disappointed when the staff treated me so terribly. the girl was acting as if I was a pain, and was only trying to check in! Not once did I get a smile or a kind word. I asked about some local bars or things to do and the response was «oh there isn’t much happening around here». And «good luck» left a serious bad taste in my mouth. the rooms where small, but had a view. I would give 3 starts if I wasn’t treated like crap. I would seriously consider other accommodations ! Yikes /​mean people are not the ones to work hotel front desks!

For the price, I didn’t expect greatness — but this hotel is very outdated and not really up to what I thought the Best Western standards were. The beds were actually quite comfortable, however, and I like that every room has a river view.
When we checked in, the poor front desk person was getting slammed with phone calls. She wasn’t in the most pleasant mood because of it, but her demeanor got a little better by the end when I tried lightening things up for her.
We were told that the pool and hot tub were «under construction» — which would have been nice to know when we booked the room because we probably wouldn’t have chose to go elsewhere. In my mind, this is a huge amenity to be closed and not forewarned. The «included» breakfast was a coupon for a few breakfast items or $ 4.00 off regular breakfast in their restaurant. My husband liked his meal, but I thought the food was severely lacking — and really, how can you mess up breakfast? Plus we only got a coupon for 1 night when we stayed 2??!
Overall, for the price, this isn’t the worst place I’ve stayed by any means — but I certainly wouldn’t have paid $ 95 for no pool or hot tub and 1 day of breakfast. They are lucky they have a nice River View to advertise!

If you’re seeking hospitality upon check-​in, then look elsewhere. You won’t find it here.
The front-​desk ‘clerk’ appears to have been staffed by those who were rejected from fast-​food service. Their only answer to every request is «No.»
The room was clean, and furnishings were adequate. The bed was tiny, but comfortable. Be prepared for a long walk before you arrive at your room. Once there, you’ll hopefully find a nice view of the river. Finally, there was a cushy recliner in the room.
If you require an internet connection, look elsewhere. It was spotty, at best.
Finally, on our last morning there, I was showering and noticed the golf-​ball sized visitor watching me. I’ve never seen such a huge spider in the US. When mentioned to the front-​desk sitter, she stated: «Yea, that happens.»
W…O…W…Would never return.
On an ethical note: our first morning there, we noticed one of the housekeepers literally running from one building to another. So we mentioned to the front-​desk they have a very energetic staff. The front-​desk woman, without deviating from her demonstrated form, stated «You would run through your shift also, if your son was in the hospital.»
Really? She has to finish her shift, BEFORE she’s allowed to go be with her son, while he’s IN THE HOSPITAL!!! :-O
Room Tip: Ask for a room near the elevator, and on the fourth floor– farthest away from the spiders.

Best Western says its «PLUS» hotel series «always offers that little something extra. From well appointed rooms to modern amenities, it’s thoughtfully designed to suit the needs of any business or leisure traveler.»
Frankly, we had given up on Best Western quite a while back after some pretty shabby experiences. But after a recent awesome experience with a BEST WESTERN PLUS while working in Kennewick, Washington, we decided to give the chain another shot. That shot being the BEST WESTERN PLUS Rivershore Hotel in Oregon City, Oregon.
And now I think we’re back off Best Western … again.
Basically, this is a tired, old facility where they’ve added a bit nicer bedding, then bought themselves a «PLUS» sign.
On the negatives–
–The wallpaper is peeling off the walls.
–Check-​in became a 45 minute ordeal of waiting for help and switching rooms.
–The bathroom is small and dated.
–The furniture is scuffed and there’s some kind of spooge or goop dripping off the entertainment center.
–A couple of the hand towels look like they have someone’s old makeup still on them.
–The elevator is rickety and undependable.
–The river view is nice, but the single-​pane, loosely fitting sliding door lets in way too much I-​205 noise.
I could go on, but you get the idea.
On the up side–
–The shower pressure isn’t bad.
–The on-​site restaurant is okay.
As is usually the case, by the time you figure out you made a big mistake it’s late, you’re whipped from traveling all day, and you’re in no mood to switch accommodations for a one night stay. But at least nowadays you can reciprocate with a Unilocal review to warn off the next suckers.

My wife and I stayed here this past weekend. After we checked out and I got to the airport I realized I had left my brand new iPad mini in my room. I immediately called and after getting the serious runaround I spoke with the head of housekeeping. She said my room had had the sheets stripped but had not been cleaned. Guess what was missing? I was using the find my iPad app and watched as the housekeeper who stole it turned it off. I spoke to everyone there I could, including the GM who basically said I’m SOL. This place is way too ghetto and shady for anyone to stay here. And any business that let’s their employees steal from customers with impunity shouldn’t be in business. There is a Holiday Inn up the street in Gladstone that we have had nothing but great experiences with.
Plus the hallways of this place look like a carpeted jail cell from the 80’s.
DONT STAY HERE!!!