Northwest Community Credit Union

Great rates and a super friendly staff! They were much lower and better terms for a equity loan then anyone else, so far been happy over the last 8 months!

Awful! If you are looking for an uninformed, understaffed, and outdated credit union. This is the place for you! Not only does the credit union appear to be perpetually closed, the lobby is dark, dismal, and depressing. Outside of the tellers bright orange chipped fingernail polish, that is! Apparently, opening a checking and savings account requires a piece of mail. Well, I am a third generation Portland native. The only mail I get is credit card offers and junk mail. I ask if my state issued vehicle registration is a valid piece of identification along with my license and major credit card. The *very helpful* manager shrugged his shoulders as if that was not really what they would consider acceptable. Like the Oregon DMV isn’t a stickler on identity and I printed it out on my home PC. Then after I convinced him I could provide multiple forms of identification I asked if I could wait to be assisted today. He informed me that wasn’t possible. The only available agent to help was busy with a member and had an scheduled appointment at 5. (A full hour later). These were enough red flags to convince me to go elsewhere!