Hampton Inn & Suites Orem

I travel 36 weeks a year and only stay in Hilton branded properties. I will ONLY stay at Hampton suites and that’s a last option. The room’s are OK, the breakfast is usually meh, and there are little amenities, but if price is a factor, I would stay in a Hampton suite without issue.

Nice rooms, kind front desk service, lots of parking, easy to find, continental breakfast was ‘ok (eggs were a bit cool, and sausage was something I would suggest you avoid).
I’m here for work, and the internet in the room (3^rd floor) is almost unusable even for work email. However! If you come down to the continental breakfast area, very clearly one of their wifi hotspots is near here (much better).
3 Stars because internet on a work trip is very important. and the wifi infrastructure should support in-​room internet for work email (and not just barely).

First time at this location and am glad I stayed here. The room is nice and clean. We were greeted nicely by the desk clerk. There was someplace to eat within walking distance from the hotel. If we come this way again we will stay here.

We stay in this hotel every time we come to Orem to see family and it’s always lovely. Clean rooms, exceptional service and accommodating staff. The breakfast is typical of a chain hotel breakfast. Not my favorite. Ask for the queen suite if you go with kids. It’s like a mini apt. We have never had a noise issue.

Bathroom had hair all over. Breakfast was «blah». Nothing real exciting here. For $ 85/​night it wasn’t terrible — but nothing to write home about either. Decent.

Overall nice hotel. My mom and I came in from out of town and stayed here for 3 nights in a really nice suite with a fireplace, kitchen with an oven, microwave, fridge, dishwasher etc. We loved our room and the view was great! However I have to say they need to rethink their pillow choice. It was hard sleeping on really lumpy pillows every night and we even called the housekeeping to bring softer pillows without lumps and they never brought them to us. Also the free breakfast in the morning is pretty good despite the powdered eggs and undercooked oatmeal. The waffles are good. But there’s also an I hop right next to the hotel you can go to for breakfast instead or a Krispy Kremes 3 – 4 min away. Other than that the rooms are clean and the hotel is pretty relaxing and quiet. We enjoyed staying here.

Wonderful stop. The hotel sets in a great location next to many shops and restaurants and with easy exit to the highway.
It looks nice snd sparkling clean and the bed was very comfortable.
The employees were helpful and kind, the rooms are huge, the facilities (breakfast area, pool, gym) are beautiful and vey well maintained.
Their breakfast is the usual continental, but with lots of fruits choices which is what I need, and it is served in a very pleasant setting and in an appetizing set up. I also love when hotels have a TV with the morning news on the wall.

Convenient location. Comfortable, great breakfast, clean and friendly.

I have been driving for 6 days now, including today.
My aunt gave me 5 family travel passports for any hilton owned hotel, these gave us the opportunity to have a rate at $ 79 before taxes.
I made my reservation for this particular Hampton inn (this review only reflects on this particular location, all other locations have been wonderful and accommodating) the 17 year old pimple faced snot at the front desk named Kelsey decided she needed to call her manager who was at home at the time and get this approved. He decided not to approve our completely legitimate travel passport so she then told me she would not honor this rate and the price would be $ 99.
when I came in and asked to speak to the manager, she again called him at home and he spoke to me extremely rudely as if I owed him something to stay in the hotel. At this time Kelsey is still standing behind the desk rolling her eyes and conversing with an extremely overweight woman who was wearing practically no clothing and was goofing off and cursing the whole time.
So I left and took my money across the street to LaQuinta Inn where they offered me a room with a king sized bed, continental breakfast and free wifi at $ 79 dollars a night. They were inviting pleasant and enjoyable. The breakfast was wonderful with fresh fruit, bagels, eggs, waffles, great coffee and fresh orange juice.
The facilities were nice, great gym equipment and clean pool and hot tub
Moral of the story people is do not give your money to this Hampton inn, go down the street and you will find a wonderful nights stay at $ 79 a night and much better service.

I come to the Provo/​Orem area several times a year to visit family and usually stay here. I have tried 3 – 4 other hotels, but I prefer Hampton Inns as a rule. The staff is nice, the rooms are modern and comfortable and I really love the location, as it is right next to I-​15, so getting to and from the airport is easy and to other locations along the Wasatch Front. They also have updated their wi-​if, which was pretty crummy up until this trip. It worked perfectly this trip. Will continue to be my go-​to place when in town. I did not give it more than 3 stars, simply because it is not a high-​end hotel and as Hampton Inns go, I have stayed in much better. Also, the bathrooms need updating and my bathtub was never cleaned properly the whole week. The towels are thin.

I rate this hotel five stars because of service. I have stayed in various inns, motels, hotels and so called fancy high end digs all over these here united states. Now this place wasn’t the most modern-​it was comfortable. Now you might never find yourself here in Orem. It was the last place I ever thought I would visit. But beyond the obvious dry county and silly religious nonsense these people must be doing something right because I have never met such friendly folk. I can see why this place is so busy. They have a nice pool, great breakfast; my fave was sausage and gravy, and a amenable staff who were so helpful. A nice sunny flower laced patio greeted me every morning, a nice hospitality driver free of charge who took me and my friends to local haunts and believe you me you want assistance with this because some places are not as fun as they look. Besides pointing you in the right direction, they did everything right. I could not get over the courtesy but I could get used to it. Its close to several great places to eat and has wonderful wi-​fi. I’m sure I’m leaving out a bunch of things but I would stay here again. Oh yeah its utah so byob.

The staff was friendly. The room was clean. The layout of the room definitely tells me that this was not a Hampton Inn in years back. The bathroom had a goofy layout and the room wasn’t overly spacious. The bed was great as usual at a Hampton, and thats what really matters. Overall, the room gets a 3.5 star.
The breakfast area had a trendy design and was very appealing to the eye. The food was not stellar, but hey its free. It was not bad either. The coffee was good and just right on temperature. I snagged a free paper as well. 4.5 stars on breakfast area, food, and all that goes with it.
Solid 4 star location.

Smells old stale and reeks of too much deodorizer to mask smoke smell. All I need to say us «orange carpeting… This hotel needs more than a face lift in its lobby to fool customers into thinking this hotel is nice. Ick

Very nice! Comfortable room and bed, free Wi-​Fi had plenty of band width, nice fitness center, business center had three computers with printers that work, and probably the best continental breakfast of any hotel we’ve stayed at.

We stayed here for the BYU homecoming football game a few weeks ago. The staff were great. They upgraded our room to a fantastic suite with a fireplace. This is a great place to stay to catch any football games in town. Nice and close to the freeway, but you don’t ever hear any freeway noise.
I’ve stayed at many of the Hilton properties in the last few years including several Hampton Inn hotels. I love the value and the service at the Hampton Inn. This Hampton was no exception. It was quiet, clean, and comfortable beds. What more could a traveling family ask for? We had a great time during our stay. Need extra shampoo, conditioner, soap, pillows, blankets? No problem. the service and staff are always happy to help!

Staff is friendly, rooms are clean, prices are cheaper than SLC, and location is freeway close. The rooms were taken great care of, the dining area was okay, but not the best layout, and we often had to wait for a luggage cart to use to get from our room to our van. WiFi problems 4 out of 5 days we stayed as well, so be prepared.
Some tidbits of advice: Request a room away from the pool, and near the front of the building (near the main street). Why? Although a no smoking hotel, the staff finds places to smoke between the pool and the main hotel that is right where the fresh-​air intakes for the air conditioning system is. As such, your room may smell like smoke, and certainly the pool area will.
It has a gym, but you cannot use it due to a/​c not flowing, and when it does, it blows cigarette smoke into the room.
While the staff tries hard and this is a newer Hampton Inn property with good floor plans, my experience was just A-​OK.
Also, lots of parties, meetings, and huge families with lots of kids downstairs and in the pool area.
Finally, no nearby places to dine within walking distance or room service, so plan accordingly.

Quick highlights from my stay last week:
–Free but slow internet — .20 Mb/​s down and .17 Mb/​s (enough of a reason for me to not stay here again.
–near the highway, but not much else
–reasonable rate with free breakfast that is decent
–no real fitness room (one broken treadmill, one new machine and two other pieces they might have bought used on Craigslist… but of course there’s a pool no one uses).
–Good customer service.
Overall an ok property, but I might try the Courtyard, Residence Inn, Springhill or even the regular Marriott in Provo the next time.

My first thoughts when I was told I would be traveling to Orem, UT on business from San Francisco: «Greattttttt…some crappy road hotel, not even next to SLC, :insert word that rhymes with yuck:»
The night we checked in, the front desk chick Emily was awesome. She gave me and my worker awesome suggestions on places to eat around town, gave us a heads up that it’s one of the «most religious counties in the state» so there aren’t many bars around and everything closes early on sundays.
We asked her if it was supposed to snow that week, and she offered to print us out a 5-​day forecast. Well… we went to dinner first, and when I got back to my room, she had left the print-​out of the weather AND a mug with hot cocoa for «when the weather gets bad»! How cool! So frickin adorable, i wanna put her in my pocket and take her home. lol
Service was awesome from EVERY staff. Rooms are really nice and comfortable. Beds felt clean. Wifi was kinda spotty, and the free breakfast was nothing more than a free meal. You can tell they try lol.
Honestly, i was pleasantly surprised with this hotel.

I know it’s just a chain hotel, but when your one the road for 8 or 10 hours, desperation for a comfortable, friendly respite starts to take hold. My family and I stopped off at this Hampton Inn about a week ago on our trek from Montana to Los Angeles.
The customer service was OUTSTANDING. There were fresh cookies when I walked in the door (this was at 9pm) and the young man behind the counter immediately and sincerely greeted me and began to discuss room options.
He also informed me that this particular Hampton Inn is a test hotel for Hilton… (this is where us geeks get excited)… So there were suites open for us to tour and the the morning Breakfast was twice as big as any hotel spread I’ve ever seen. The even offer room service (from Appplebee’s and some other chain, yuck! But, still a nice service.)
The best part was that he gave me the rooms and I wanted gave me a Hilton discount AND my AAA discount. The beds were über comfortable and I slept like a babe.