Prices a little high but the salesman seemed like he knew what he was talking about. Looking for washers. He literally took his time to explain n show me everything on the units.
John D.
Évaluation du lieu : 2 Chicagoland, IL
I’ll give this place 1 ½– 2 stars. This is why. The prices are decent and the selection is pretty solid. The store is nicely laid out as well. The staff as a whole were nice. I’m not a difficult man to please. I get the fact that staff have to greet and ask if you have any question. If you do have ask a question, ask and let them do their job. If someone DOESN’T have a question, then leave them alone until they do. Some of the reps here didn’t get than memo. If this happened once, I’d let it slide but it hasn’t. My last visit took the cake. It was pretty slow at the time. I enter and I’m asked by 3 reps in close proximity if I had any questions, I told them no and they went on. Another rep, who also saw me at the same time the others did. He asked the same thing the others did, I gave him the same answer. Then he begins to start asking me questions. As I go to another part of the story, this same rep follows me to where I was and starts another conversation. I remain polite but am getting a bit agitated, since I had no questions to ask them. So I go to another part of the store. I’m in this section not 2 minutes and«Johnny On The Spot» comes right to the area I was in and asks more questions of me. I began to walk away and he walked right with me… all the way to the door as I tried to leave. Three different times I had no questions and you’d think after the second no he would get it. Not the most pleasant retail experience I’ve had. Others have over smoothered me before but this last visit was a bit over the top. I won’t say I felt like I was being stalked but that sure felt close. In other words, if a customer says they have no questions, leave them alone.
Steven M.
Évaluation du lieu : 3 Mokena, IL
It is on the second level and as you walk in there was someome from hh that was suppose to greet you. But he was busy with his buddys and was still yaking it up on our way out. Grand opening prices and grand opening crowds. They had some pretty good deals on tv’s as that is what they are known for. They were very light on computers though. That is what I was looking for. There was nobody near the appliances and what’s with the bedding? I thought this was an electronics store. Unless you are looking for a new tube, I prefer Best Buy as they are larger and have a bigger selection. This just felt like a warehouse with no personallity.