Kirschner Vision Group

I was so impressed with Dr. Kirschner and my whole experience here. The receptionist and staff were friendly and I was taken on time. I regret that I don’t remember the names of the other staff who helped me, but everyone I encountered was great.
Dr. Kirschner is top notch. He was happy to answer my questions, and even went over the retinal images with me. I learned a lot and he put to rest the concerns I had about my vision. Dr. Kirschner has years of experience and also stays up on the latest technologies to help his patients. You will be in really good hands!
My visit was covered by VSP, and all told I paid $ 200 less out of pocket than at the last place I got glasses, under the same vision plan. The associate enumerated each cost and I felt I was billed very fairly. He also knew exactly which frames would be flattering on me and helped me find one I really liked.
Icing on the cake — their office is beautiful and their frame selection is great!

Dr. Paul is great, but we have been billed wrong the last 2 times we went to get our eyea checked. My husband is still waiting for a refund cause he was overcharged and didnt even get the contacts he ordered. No one has called us back. We like Dr. Paul, but we cant continue to go to a place that doesn’t know how to accurately bill our insurance or doesn’t care when a customer has a question or problem. It’s too bad.

I cannot say enough good things about the care and services of this practice. My vision is bad and the prescription is complicated. The entire staff goes out of itheir way to give me the best possible care. Everyone is personable yet professional. I would recommend the practice to all my friends.

The doctors here are wonderful And they genuinely care about their patients. However, ordering contacts from here is the most difficult task I have ever encountered. Last year I ordered contacts to be delivered to my apt and told the receptionist my address. I later found out that the shipping vendor did not deliver to my apt even though I asked the receptionist prior if they could deliver to me and she said it would be fine. So I had to drive 30min to the nearest facility to pick them up. After last year I learned my lesson and decided to pick up my contacts up from the doctor office. I went in and saw the doctor in November and after three weeks called to find out if my contacts were in. I ended up getting in a fight with one of the receptionists as she told me there was an ordering issue and my contacts were not in. She proceeded to tell me that she would «do me a favor» and give me some trials for free. I was pissed bc she was not doing me any kind of a favor, she was just covering her ass bc she screwed up the ordering. Now it’s almost the end of December and my contacts are still not in and all they keep saying is they are sorry and keep offering me free trials. This is completely ridiculous especially bc they had no problem cashing my $ 240 check for my contacts but I still have yet to receive them after almost 6 weeks. Needless to say I won’t be coming back after all of this.

Some people have a phobia about going to the dentist. Myself? I have an eye doctor phobia. My vision is… bad. Very bad. Approximately every third prescription (every third year) I dance perilously close to the maximum prescription strength for contact lenses. Thankfully, technology stays one step ahead of me so I have yet to face the day when contacts are no longer an option. In any case, when your uncorrected vision is such that the very top line of the eye chart (is that an E?) is a struggle; going to the eye doctor can be… embarrassing. However, when your uncorrected vision is as mentioned above, a yearly trip to the eye doctor is a non negotiable. If you want to see clearly… which I do.
The staff at Kirschner Vision is always polite and the care I receive has always been top notch. Each visit includes opto mapping where they scan and take pictures of your cornea, lens, and all that good stuff. The best part? The scan approximates a prescription based on the measurements it takes. If you are only looking for reading glasses this probably doesn’t matter much. For someone like me, it saves a ton of time and anxiety as the doctor flips between lenses and tries to ascertain just how little you can see. Dr. K. can look over my pictures for any abnormalities and then have an idea of how much my prescription has changed. Sure, we still play the «Which is clearer game?» but it takes a fraction of the time. Something I very much appreciate.
When it comes time for choosing new specs, the ladies up front have always helped me select the best glasses for my budget. Kirschner carries a decent selection of frames in a number of price points. I’ve splurged on majorly speedy frames (awesome insurance paid for everything) and I’ve purchased frames from their least expensive frame options (no vision insurance – ouch!). I can say at I’ve always been treated just as well regardless of how much I am spending. I’ve never had someone try to upsell me. If anything, the associate assisting me in choosing my new glasses helped me meet my needs in the most economical way possible.
My only complaint about Kirschner Vision is that your wait time tends to run about 30 minutes past your appointment time. Still, it’s a small annoyance in an otherwise excellent practice.

Girls up front are usually kind, and they have a very good selection of frames.
However, i will never return to this store. they are quite underhanded and at times deceitful. they will find ways to add on to your final bill after you think youre finished with all the charges. they figure out what is covered by your insurance, then find a way to make more off you. i thought it was just me being a little too sensitive the first time, but the second time was worse — so there will be no third chance, theyve taken enough of my money.
Do not trust this doctor.