LongHorn Steakhouse

The food had no flavor, the silverware was dirty, the place smelled like dirty laundry. The greeter could have combed his hair before he came to work. Sloppy staff. Our server Dee, was the only good thing about this location. I’ll never eat there again.

It took an hour and 20 min from placing order to getting served, but manager took very good care of us

Food is outstanding, however it seems that every time I go there my waiter tells me it is his first day and he always has to go ask someone a question. Placed bar orders and bartender had to come back to ask questions because waiter did not ask. Waited too long for waiter to come and ask if we needed anything. Better service at Outback better food here.

Service was good. but the place is not worth the money. it’s a chain so a discounted steak experience I would say. Meaning the quality and consistency of the meat isn’t there… if I go to a chain steakhouse I’m going to outback

Good food and great service. Antony was very kind and friendly and most all my cups filled which is my biggest issues and he handled it since the first cup. Great experience here and will come back FOR ANTONY. THANK YOU FOR GOOD SERVICE

We’ve been visiting this location for a few years and usually are very pleased. Last night we had a less than normal service experience and we hope it’s just a onetime thing. Good was great but server couldn’t get bill correct after third attempt. Frustrating to be charged over posted menu prices. It was also FREEZING in there. We saw many patrons going to their cars for sweaters/​jackets. We will be back and look forward to our usual experience.

Great no EXCELLENT Job Longhorn! Price for what you get is unbelievable! Steaks are always cooked to order, sweet potatoes are always perfect, service is always good! By the way the Chocolate Stampede is a must try for dessert!

Been there multiple times and will keep going back for the price for the food for the drinks for service excellent

This was our first visit here for the entire family. We took my mom out for Mother’s Day. The wait wasn’t too long. That was nice. Our server seemed a little out of it and admitted later it was his last day and he was just there to «hang out» and he said he just didn’t care today.
I appreciate the honesty and understand but that doesn’t mean we should get a lower grade of service. He was slow moving but kind. He seemed as though he never waited a day in his life. Would leave our table half way in the middle of us talking. That was irritating. But hey it was his last day. He wanted to leave you could tell.
All the staff was kind and respectful. I appreciated that. Food was OK. Not incredible amounts of flavor. Messed up my dads order but we don’t send food back ever. Probably won’t come back here ever. For how much money you spend I would expect the experience to be a little over three star service. We also were served an appetizer on a dirty plate. That grossed me out. I’d head to one of the other 100 restaurants in Orland instead.

Not what it used to be. Server cannot tell me what «grade» the meat is?! Warning will Robinson! Server left entire meal of dirty dishes on the table while we ate. Sigh… Used to have amazing service here, this is not what I remembered.

I rarely give 5 stars but this one deserves it! We went here on Friday, March 20^th. It was around 900 pm We called ahead for a call ahead time (they don’t do reservations). When we got there 3 other couples were waiting but we got seated within 5 minutes. I ordered the Flo’s filet mignon with mashed potatoes and a side salad. They have a new beefsteak tomato and bacon specialty salad so I order that for 1. something extra. OMG the salad was like a whole meal… it was very good but I knew if I ate the whole thing, I would not be able to eat my steak. I couldn’t save it because it came with dressing on it. (next time I will ask for dressing on the side)… My steak and potatoes came. OH woosh to die for. I had medium well. it just melted in your mouth like butter. I haven’t had a good steak in awhile. The mashed potatoes came with butter on top. It was delish.
The only thing that make this better was our server. Shout out to RENEE. She was friendly and down to earth. So when you go ask to sit in Renee s section if you have a chance.

The two stars is for the Server … She was amazing, the food on the other hand was a no for myself and Boyfriend. To be honest with you it was a waist of money. We like grill cooked steaks and this was clearly cooked on a flat top, the loaded mash potatoes where cold and I’m not a fan of their bread and brick butter, the best part of the meal was the White peach lemonade. We will stick with Texas Roadhouse…

I can’t remember leaving a restaurant angry before. They just did everything wrong. There was no one at or near the host stand. A waitress had to tell him I was there a couple of minutes after I arrived. In an empty house I waited again for my server. Once seated I ordered soup, salad and sandwich from their lunch specials. I asked for my French onion soup first (topped with Swiss cheese and more salty than usual). In the middle of my soup my burger arrived delivered by another staff member. Next my waitress delivers my salad while I’m still working on my soup. I now have a table full of plates, bowls glasses etc and still eating soup! The salad dressing was glopped in the center of the bowl so I had to mix it in myself or be overpowered by it. The burger was half well done and half medium. Idk how someone even does that. Not happy

This is the worst Longhorn Steakhouse ever!!! We were there to celebrate a special occasion and Erika, the manager, managed to make it a disaster.
We had a large group of people and called ahead. She said no reservations. When we got there they told us we had to wait because another large group walked in. After 45 min of waiting, there was nobody left waiting in the front or in the bar but our group. There were tables open where they could seat us but wouldn’t because it was an inconvenience for them.
We waited for over an hour before they seated us and then another large group that came in after us. The group that came in after us got their drinks and food before we did. In all we waited an hour and a half to get service and the large group with the same number of people that sat down after us got service right away. Needless to say, our celebration was not what it should have been. We should’ve gone anywhere but here. Their food was pretty awful as well.
The steak was way over seasoned and my chicken was dry and coated in soy sauce even though it was supposed to be a white wine sauce.
Never again!!! The food and service at this place are probably worse than a Micky-D’s. Totally ruined what should have been a nice night.

I treated my daughter to dinner today. And it was really nice. The service was a bit slow, for a weekday, but the food was good. For starters we had the shrimp w/​peppers, and spinach dip which is as good. Our entrees consisted of the filet and the porterhouse steaks, w/​mashed potatoes and asparagus sides. For dessert we had the vanilla bean ice cream w/​caramel and glazed apples. Excellent.

Orland Park is not what I call the culinary capital of the world. When it comes time to pick a lunch place, pick a chain any chain.
But wait. Don’t just pick any chain. Some are better than others.
In this case, this LongHorn did a great job.
I had classic cheeseburger and a side of the lobster & shrimp chowder. The burger was delicious and done just the way I like it. (Why some places can’t do this, I have no idea.) The soup was good, but did not, uh, bowl me over.
Service was really good. Drinks were served fast and frequently. Our server even gave me an iced tea in a to go cup! How did she know I had a long drive home?
I have been here before with my parents and can say that I have been consistently happy with my meal and service. I will definitely be back!

I’m shocked at the bad reviews here. Never had a bad experience. The ribeye is probably the best I’ve ever had anywhere. We usually get a hold of a free app coupon too which is nice. Love this place for a bloody steak!

The best service nice stuff good food first time I will keep coming back. my kids and my wife like it the best soup

The food is nothing special. It’s what I expect from a chain restaurant though. I had a gift card that’s the only reason I came.
I ordered a salad, Mac and Cheese pasta with bacon and a side order of potato chips. The salad was a cheap iceberg lettuce mix, the pasta wasn’t very good and seemed very soupy and lukewarm and the potato chips were over seasoned. My husband ordered a Chicken and Avocado sandwich and tomato basil soup. The sandwich was greasy, messy and fell apart. The soup was too salty. The waitress was nice, but rushed us out of the restaurant and I’m not sure why because it was very slow. She didn’t even offer us another beer, just quickly gave us the check. I barely ate any of my food because it wasn’t good. I won’t be returning.
I was messaged on Unilocal later by the manager and he was concerned and wanted to fix the situation. That shows good customer service and management.

Went with a group of six for my daughter’s birthday. It was nice there was no waiting, and the staff was very friendly, although it was a Tuesday night.
5 of us ordered steak while one ordered salmon 2 of those had lobster tails added. Everyone said everything was delicious, however for the price they only give you one side. For $ 10 I would have told them to keep their tiny lobster tails.
Overall I would say we had a good experience, and I would go back.