Barnes and Noble at UCF

This place is excellent. Just a little background, I recently traveled to Orlando, FL to University of Central Florida for commencement. I completed a degree through the online program and I wanted to participate in the ceremony. Weeks prior to the ceremony, students were asked to order their commencement regalia. I ordered and received a notice saying I’d have to pick the items up by Dec. 6^th. Well, I wasn’t scheduled to be in town until Dec. 12^th, so that pick-​up wasn’t going to work for me. I called the Barnes & Noble at UCF and asked to schedule a different pick-​up time and they set it up promptly.
As soon as I was settled in from Georgia, I decided to visit the campus and pick-​up my items. I called first for directions and the cashier provided me with the address and excellent directions from the hotel. I got everything within less than 5 minutes. They were very organized. While in the bookstore, I decided to do a little shopping. They had lots of University apparel to choose from. The staff was friendly and helpful. I wasn’t traveling alone; I was with my Mom and Grandmother. They both asked for a lot of help and the staff was very nice to both of them.
Because I decided to rent my regalia, I had to return it after the ceremony. I thought this was going to be a hassle, but it was a breeze. Hundreds of graduates piled into the bookstore after commencement to return their regalia and it again took less than 5 minutes. They had an assembly line, which consisted of 7 staff members and the line moved quickly. Overall, this was a great experience. Especially during a busy time such as commencement, the staff was knowledgeable, friendly and efficient. I haven’t been to the other University bookstores affiliated with University of Central Florida, but this location is top notch.

Typical campus bookstore. Leaves much to be desired as far as merchandising. They are dealing with large student population but could use more stuff. It’s not somewhere I want to hang out I but it serv essay the purpose.

The employees are very nice and helpful and there is a strong selection. The only drawback is that it is a little slow.