This restaurant was either understaffed or poorly managed. This was a meal plan breakfast where we had reservations for 10. The wait was to be expected. The characters were friendly and did a good job interacting with the kids. The dinning experience was well below expectations. As a buffet restaurant they only had one line stocked with plates. Food was set up at two locations but they quickly ran out of multiple items. In a rush to accommodates they put out cold biscuits and no gravy. The bacon was edible but no where near crisp. The line just kept building but there was no improvement to the food supply. Some left hungry. What a disappointment.
Christopher V.
Évaluation du lieu : 1 Tickfaw, LA
I wish I could say that these lower reviews were just there on a bad day, but they are exactly right. This was pretty awful. Sad really. Food, atmosphere, staff. All were the lowest of our trip. Frozen or reconstituted eggs, pancakes, bacon. Extremely loud music, night club loud. We couldn’t hear each other at our table. Characters were fast and almost an afterthought. They had stamp machines for their autographs. Wow.
Jason P.
Évaluation du lieu : 1 Aurora, IL
Horrible. Wanted to throw up. Probably only ate maybe 4 bites of it. Your kids will love it though…
Jen H.
Évaluation du lieu : 4 San Diego, CA
Hands down… you gotta try this!!! Best meal in the park! Chimichurri steak, pico de gallo, salsa, guacamole. So so good! We came back for seconds!
Veronica A.
Évaluation du lieu : 1 Miami, FL
Let me start with the positive side of the experience, the characters. We were able to take pictures with the Minions, Gru, Squidward, and Spongebob. Characters from Hop also came by. They danced and the kids enjoyed that part of it. However, we were completely disappointed with the food and the service. It has a very«hospital cafeteria» feel to it in the sense that you grab a tray and the staff serves you. The croissants were hard. The eggs were bland, and did not look freshly scrambled. The pancakes were rubberish. Our drinks came about 20 minutes later, and the waitress did not even apologize. My advice: Do not waste your money on this breakfast, it is pricey. Poor quality food. You can get much better at McDonald’s.
Robert S.
Évaluation du lieu : 2 Evanston, IL
This review is regarding lunch. 1. Good: the Chimichurri steak, pico de gallo, salsa, guacamole. They give you 10% off if you have a AAA Card. 2. Not so good: Tortilla soup(was sweet!), no corn tortillas. Tostada salad OK. 3. Ugly: disorganized slow cafeteria-style service. For $ 3.49, one should get a basket of chips with your guacamole! Also, I had to wait for the steak to come out. They forgot about my order, and the line management was poor — the line backed up. They forgot that I had sides included with my entrée, and tried to pile the entrée, sides, guacamole, and chips onto one plate. Mexican rice tasted funny — had cinnamon aftertaste. Bottom line: promising and necessary eatery that needs a LOT of work.
Amberleigh P.
Évaluation du lieu : 4 Culpeper, VA
Went for a character breakfast to meet Dora and SBSP. Pleasantly surprised at how good it was. Had the Combo and ordered GF pancakes. They were good. Everyone in my party of ten enjoyed their food. The characters were great. Squidward spent a good ten minutes with my three year old. This meal was much better than a Disney character breakfast. My only complaint is that there was a little bit of a wait to order food and when you have five hungry children who have to wait in a line to order food and then wait for said food, they are a bit grumpy.
Sandra M.
Évaluation du lieu : 3 Chicago, IL
This place looked really nice from the outside and so we decided to eat here, thinking it was a sit down restaurant. It wasn’t. It reminded me more of a cafeteria setting, where you go up, order your food and bring it back to your table — counter service, I guess. The selection wasn’t that great and we decided on the BBQ chicken meals. The lines were really long and service was Super slow. I ordered for my family and by the time I came back with the food, they were really crabby and hungry. Of course, I forgot to order for myself and had to get back in line!
Amy M.
Évaluation du lieu : 5 Collinsville, IL
Went to the character breakfast — food was great. They could leave off the croissant — noone out of 6 of us ate the croissant. Wait staff was attentive — drinks brought quickly, seated us quickly. Characters were great — spent time with everyone, took multiple pictures, had stamps for autograph books. We hadn’t seen Hop but characters were cute. Dora tried to steal some pancakes and we «Swiper no swiping“ed her. Would go again– loved the Minion and Gru!
Jennifer H.
Évaluation du lieu : 5 Tampa, FL
I have never *eaten* at this restaurant, but you can meet Shrek right outside, and there is a cool outdoor eatery next to an ambient fountain. They have a nice pigeon deflector(string strung above the outdoor courtyard) too keep you poo-free. The interior of the restaurant is done in beautiful Mediterranean styling — stained glass windows & stucco. You should stroll through this one too.