Cicis

If I could put a zero star, I would. The service was awful, I had to wait 10 minutes for cheese pizza. The workers were unfriendly and unhelpful, even told me to get pepperoni pizza instead of making a plain cheese pizza. The customers in the restaurant were very disrespectful, in that they would stare into your soul without any sign of remorse. Do not bring your family here.

Never thought I’d be giving a pizza chain restaurant 5 stars but… its the truth! From the minute we stepped in the door this place is way better than other similar restaurants. We were greeted with a smile and asked how our day was going. (Yes it was sincere!) We also noticed everything was clean and tidy. We got our food and sat down in a booth and the pizza was fresh and tasty. Really tasty… as in hasn’t been sitting under a heat lamp for an hour. So as I ate I observed the food line. The fellow working the food line was working his a** off… with a smile and greeting people as they passed him. Fresh product seems to be a priority here. Even the guy who busses tables smiled and greeted folks. Glad we stopped by.

The best part of the service at this particular Cici’s was how nice the little old lady that was bussing tables was.
Before I begin my scathing review, several things must be understood.
1. I am a former Cici’s employee, so I know the standard that is usually held up in the restaurants.
2. During my time at Cici’s, I worked in three different locations, so I have seen how things are run by multiple managers.
3. I’ve been eating at Cici’s since I was 7, so… yeah. I know how their service should be.
Alright, let’s start with our entry. Usually, the staff greets customers with a cheerful «Hi, welcome to Cici’s!», but my wife and I received no such greeting. After we paid for our meals and found a table, we headed down the buffet. The salad bar was kept very clean, and the veggies were fresh. The soup bar was the same, but the layout was a bit… unfriendly. The ladle was too long to actually come out of the pot, so my wife had to lower her bowl down into the pot before she could pour her soup into the bowl. Not a huge deal, just a little irritating.
The real problem was when we got to the pizza bar. The first thing I noticed was that now each pizza has a specific spot marked by a little card, which is cool. The second thing I noticed was that not one of the half eaten pizzas on the line appeared to be fresh. When I asked for the staff to make a new batch of pizza, the manager acted like I had slapped him in the face for suggesting that there was a need for a Macaroni pizza that didn’t crunch when you bit into it. It took nearly 20 minutes for the new pizzas to even get to the bar (and I know that the ovens take less than 7 to cook).
Overall, I was very disappointed in the service, food and timeframe of prepping. I will not be returning to this store.

We come here maybe once a year. The kids love the pizza here! They have about 10 different pizzas out and ready to eat. To name a few are cheese, pepperoni, veggie, meat lovers, spinach Alfredo, Buffalo chicken, BBQ chicken and stuffed crust. You can get special order pizzas, just fill out a little check sheet and it takes about 10 minutes. I like the pizza crust as it’s not too heavy.
The also have a salad bar available and pasta station with curly pasta. You can choose marinara or Alfredo sauce. I usually mix the sauces for my pasta. There are desserts available, brownies, Apple strudel pizza and custard pizza.
It’s an ok cheap deal for the family. Kids under 3 are free. Kids ages 3 – 10 meals are $ 3.99. Sometimes they have a $ 5 (adult) promo, look out for these if you want to try it out.

Great place to come to and you can’t beat for the price. Additionally good place to bring family especially when you’re on a budget on your vacation

This is a super nice CiCi’s establishment, very clean and presentable. Went for a late lunch, so it wasn’t busy. But the pizza was all hot and fresh! This was one of the best CiCi’s experiences I’ve had.

If you are looking for a cheap meal… this is it. We were looking for cheap eats with good flavor so that we could grab a quick bite before heading back to Universal for the evening. Unfortunately, we did not find that exact package. Overall, it was just okay — cheap but just an okay flavor. The staff was friendly. There were a few families in there, but overall pretty quiet.
I will say that the kitchen staff was laughing and playing so loudly for a few minutes that we could hear it in the dining room. If that was not enough, one of them came out with two balloons in her shirt as boobs. She was laughing hysterically like it was the best joke ever. Not a good look for my teenage sons to see.

This is a new Cici’s Pizza that opened over a year ago. I have been a regular customer there. They make the best vegetarian pizza pie with the zesty sauce. I have been ordering a couple pies from them about once a week now. The staff is very friendly and efficient here too. Pies are inexpensive and you just can’t go wrong.