Disney’s Coronado Springs Resort

Confusing layout that feels more like a cheap motel. Terrible food options that resemble high school cafeteria-​quality food. Resort is not worth the money charged.

Pool is fun and the resort is beautiful, but they need to fire all staff and rehire. They DO NOT know what they’re doing. And the rooms need updated because they kind of feel more like a motel than a resort. We didn’t get a privacy sign for the door handle and when we went to ask for one from the front desk they refused to give it to us and insisted that we had one and just couldn’t find it in our room. Oh I’m sorry I forgot I was an idiot! –_​– That was just one of the things that happened. The rest of the staff was lazy, rude, and didn’t know what they were doing. If you want a real Disney experience, don’t stay at this resort!

I really don’t know how anyone can leave a negative comment about this Disney resort. There is just no pleasing some people. This is a beautiful resort! The resort is set around a beautiful lake and there was plenty to see. The food in the quick serve area was delicious, and the gift shop had everything you could need. They also had an area where you could grab some quick food to take back to your room (pasta salad, yogurt, bakery items, booze, etc). The rooms were beautifully decorated and the amenities were top notch. I love that they had four different bus stops– so you don’t have to walk to the main resort area’s bus stop, you can choose the stop closest to your room. Transportation to and from the resort were easy to access. The only critique I have is that when we tried to get a different Disney Magical Express pick up time, the staff were not able to help us the way I would expect Disney staff to help. We had to call a different number on our cell (bc the house phone was being used by another frustrated patron trying to get help). The people we called were able to help us, but it seems like the resort concierge should be able to help with those type of details.
Overall, this was a gorgeous, magical resort and I can’t wait for my next trip to Disney World!!! We would highly recommend this resort!

Prior to our stay I called the resort and confirmed that I could order a few items from Amazon for our stay to help cut down on luggage and expenses. The front desk told me absolutely, and that the items would be in our room waiting for us when we arrived. However when we got there, the package was no where to be found. The resort had no record of our package, and ensured us they had looked everywhere, even though the tracking confirmed it had been delivered. 12 phone calls and a dozen empty promises later, we received the package 30 minutes before check out on our last day and were forced to fork over a $ 10 fee before they would give our items to us. It had been there the whole time. Criminals.
Also, rooms are dirty. Our trash hadn’t been changed since the last guest. The tiny complimentary body wash had already been used. There was mold in the shower grout. Mattresses are very very old.
Lastly, this resort is 22 acres. Our room was a 20 minute walk from the lobby and we’re not slow.
Looks great on the outside, but don’t fall for it!

Your experience at this resort will be most influenced by the room you are assigned.
Coronado Springs is similar to all the other moderate resorts at WDW in terms of quality and service. Relatively basic rooms, but functional for a family visitng WDW for a time. Restaurants are a bit lower end compared to the Deluxe resorts and transportation isn’t the greatest but its still a Disney experience and you get all the other perks of staying on property.
That said, the key differentiator of the Coronado Springs is its sheer size. There seem to be more rooms (hence more people) than at other moderate resorts and there is a gi-​normous lake in the middle of the property. Makes for some nice views but its also in the way. The rooms essentially surround the lake. All hotel services — restaurant, shops, concierge, front-​desk, are all grouped together on one side of the lake. If you are assigned a room relatively close to the services, its great. If not, its kind of a pain in the butt. We were assigned a room at the far end of the property (luckily had a rental car) and essentially had to drive to any services to avoid a 20-​minunte round trip walk.
Given that we had a car, I didn’t think being on the far end of the lake would be a big deal. After all, we spend most of our time in the parks and not hanging around the resort. But reality is… over the course of your stay, the hotel services are really important. Whether you want to grab a quick bite to start your day or want to use the free resort delivery services so you don’t have to lug your souvenirs while in the park — we found it necessary to stop at least 2x a day — sometimes more. Distance, then, is a big problem.
If I could pick my room ahead of time, I’d probably pick this resort over the other moderate offerings. But since I can’t, its a crap shoot, I prefer to pick a different resort where my vacation quality is not the victim (or beneficiary) of chance.

I don’t know how much it is to stay here since someone paid for us but it’s like a Hampton Inn. Perfect for young families. Pretty standard, clean, and the house keepers pretty much work from the crack of dawn till 9pm.
You can buy a cup for $ 20 and refill it as many times as you desire only for the duration of your stay. They have a computer activated chip in each mug. I loved getting the green/​jasmine tea.
They have 3 different restaurants on the resort but if you want to spend some money, I’d advice eating at boma at the animal kingdom resort.
Would I stay here again? Depends on the occasion but if it’s with my young family– yes.

Coronado Springs is considered one of Disney’s «Moderate Resorts» and I agree with that classification. We had a good experience at this resort and felt that the cost was appropriate for the room and property offerings.
Last time we visited Disney we stayed off site which was fine for a quick trip. This time we were planning a four day stay and thought staying on property would be more convenient. We also love the Disney touch and thought it’d be nice to experience that at a resort.
The Disney convenience can’t be beat. We were able to return the rental car we had rented for the other leg of our trip and take the bus from the Orlando airport to our resort. The bus dropped right in front of the check-​in area. Everywhere we wanted to go was accessible by bus. There were several bus pick-​up locations around the resort, none of which were a long walk from our room. Buses went to all of the parks and to Downtown Disney.
The resort is pretty laid out, but I wouldn’t say anything on the property was more than a 10 – 15 minute walk. The resort is pretty and has plenty to see so at least it’s a scenic walk. I didn’t love the walk at check-​in when we had luggage, but I’m sure they offer assistance if necessary.
The room is a continuation of the Mexican theme with fun, bright tea and brown décor in the room. The room was clean and included everything we needed including a mini refrigerator, coffee maker, and toiletries in case we forgot something. For a family friendly resort we never had a problem with outside noise or noise from the rooms next to ours. The room itself wasn’t fancy and was similar to a room at a chain hotel. The property is more of the reason it can be called a resort.
The property amenities included a sit down Mexican restaurant, quick serve cafeteria, a to go food counter, a bar, very nice pool area, gym, and paddle boarding. The little store sells juice, yogurts, and cereals which was a good spot for us to grab breakfast items each morning. We ate at The Maya Grill one night and found the food there to be good. The atmosphere was nice as well. The pool was a cool ode to the theme and was a nice place to spend one day relaxing and beating the heat. There were plenty of chairs and a even a cool waterslide. My favorite activity at the resort was the paddle boarding. It was my first paddle boarding experience and the perfect place for a first timer since the water is smooth.

La verdad Es que este lugar es muy decepcionante en todos los sentidos; atención, amabilidad, limpieza, servicios, instalaciones…
Vamos por partes; debe Ser la primera vez que me niegan un late check out, en un lugar en el que las habitaciones se cuentan por cientos y con una más que buena justificación me parece una burla
Limpieza: baños viejos (que no antiguos), cortina de ducha rota, pelos por TODAS partes.
Restauración: no Es que sea ni me considere una gourmet ni especial para comer pero Si huele feo ya no se me antoja y la verdad es que oler los restaurantes y pasar de largo
Con todo esto y el precio mínimo de las habitaciones que rondan los 160 $ no lo recomiendo para nada, mejor vayan a otro hotel que merezca la pena

We are avid Disney fans and have stayed on Disney property for 6 trips now. Typically we stay in Value resorts (have stayed in All Star Movies (once) as well as Pop Century (3 times)) and a Moderate twice (once at Caribbean Beach and this stay at Coronado Springs).
We did the online check in and gave our cell phone number to be notified when our room was ready, etc. Requested early check-​in (which I know isn’t always granted) — we didn’t hear anything by the time we arrived around noon. That’s okay — we went in to let them know we were there. My parents who also traveled with us (they had their own separate reservation) checked in with one cast member, while we checked in with another.
When we finished, my mom mentions that their room was ready & that they woman said ours was too (they could see the reservations linked). The woman who checked us in said our room wasn’t ready yet, and didn’t mention anything about my parents room.
Still — we knew it could happen that a room wouldn’t be ready, so we decided to at least unload the car into my parents room and just wander the resort property to take a look at everything while we waited.
Well — time passed. And more time passed. And we were still never notified that our room was ready. Friends of ours were also staying the same time we were — also at the resort — and they were having the same issue. They were wandering the property with their 5 children waiting for their rooms to be ready.
Finally 3pm (check in time) rolls around & still nothing. My friend had been texting me & let me know they still hadn’t heard anything either. So her husband called the front desk — where he was told that no, the room wasn’t ready and that check in is actually between 3 and 4pm. (I don’t know — I’ve never seen or even heard this in all my trips to Disney World) She told me she was upset, and they were heading to the front desk to speak to someone face to face.
We headed that way too. When we spoke to someone — she was not apologetic at all — and in fact, now told us that check in was actually anytime between 3 and 5pm, and that the night before they completely booked. I’m not sure how this is our problem — but I was getting frustrated as she didn’t even offer an «I’m sorry» (and sometimes that goes further than you’d think). She finally decided to go over to the computer and check — and viola! — our room was ready!
During this whole time — the main pool was closed (not sure what issue that was) and when we inquired, she told us that she didn’t know when it would be working and that they were bussing guests to other resorts to use their amenitities. WHAT!?! I certainly didn’t pay for a moderate resort to get on a bus to use another resort’s main pool. Thankfully she clearly just didn’t know what she was talking about — because the main pool DID in fact reopen later.
Other than that — the room was clean (though my friend’s were not so lucky and found a cockroach in their room) — and mousekeeping was tremendous.
I definitely would NOT be booking a room here ever again, though. It was the worst experience I’ve ever encountered with a Disney cast member.

Good value for the money. We got a pretty good Passholder rate so I can’t really complain.
Our room was a standard 2 queen bed water view. It was clean, beds were comfortable. Bathrooms were icky and in need of some major upgrading. The tub was stained and the fixtures were ancient. Our fridge didn’t seem to get cool enough even after being serviced. Luckily we had our own cooler and an ice machine very close by.
Staff was friendly at check in and responded quickly when we had the fridge issue. We don’t use housekeeping however I must point out that we were trying to nap around 3pm while the adjacent rooms were being serviced. Housekeeping kept slamming doors (as they walked in and out of the room multiple times to access the cart) which woke me up and didn’t let me go back to sleep. In addition, there was a gentleman with a loud leaf blower outside the rooms at 9am. Not nice for those who like to sleep in. Yes, sleep is important, especially on vacation.
We were super busy enjoying the parks so unfortunately didn’t have a chance to see the pool or play area nor use any amenities except the awesome park transportation. This property is close to MK, AK and Epcot — 10 min ride tops. The rides to and from where quick and direct. No stopping to share with other parks or hotels which is very annoying. There are several stops throughout the property. We stayed in cabanas 8A which was a skip away from bus stop #4. Very convenient when you’re hauling a toddler around.
We had coffee and breakfast to go from Pepper Market. It’s pretty hard to mess up American coffee, an omelet and Mickey waffles. They have a couple more restaurants on site which we didn’t get to try out. We will probably return if we get another good deal. I will request a room closer to the lobby next time. The morning walk for coffee and breakfast wasn’t to much fun.

(Part II of Coronado)
I’ve saved the best for last.
Front Desk/​Concierge: Let me be blunt. I’ve never seen a group of nitwits, ninnies and nincompoops as big or as stupid as this collection of forgetful fuck ups, period. I’ve been in the hospitality industry for approaching two decades and this group would be fired or disciplined big time in any other environment for their level of ineptness. Yes, I’m generalizing and yes I’m consolidating three separate trips of experiences into this statement but truth is truth.
Between our three times at Coronado I’ve had a blast with the FD staff with such things as:
*Telling me that they would text me when our room was ready on two separate occasions and it naturally never happened either time.
* Even though I had two reservations which were supposedly «linked» in advance for our most recent trip so that we wouldn’t have to change rooms, when I go to check in they try and force me to change rooms anyway mid-​stay because they upgraded me for one segment even though I never booked it that way which necessitated an additional trip to the FD to check out and check back into the same room which was a PIA and became even more of a PIA when I had to go back to the FD a third time because the cast member I dealt with the 2^nd time «forgot» to turn on my ability to charge things to our room which I had to find out about the hard way while trying to charge something to my room in HS.
* Giving me non-​inventory fast passes but then giving me incorrect information as to how to use them.
* Booking a dining ADR at the exact same time as one our fast passes then telling me that there would be no overlap or issues.
There’s more, but enough for now.
Overall Coronado is nice because it has the theming of a Deluxe at prices which are far more humane and the availability barring a huge convention is very good since the resort is gigantic. BUT, (and you knew there was a BUT coming) the housekeeping is honestly bad as likely you will have to ask for every little thing which is a PIA and the FD staff & the concierge staff are honestly inept. I have no intentions of ever making a Disney V trip but if we ever did it, we would not stay here as the resort is too large and parts of the staff are overall far too undertrained. We would either try to swing a Deluxe like Wilderness Lodge or do the smart thing and go somewhere else.

My Wife and I stayed here on our anniversary and we had a wonderful time! The two table service restaurants had very good food and the quick service option had a fair amount of choice (we ate something different each of our 3 days) and large servings so we always had enough to eat. There was a bit of a walk from our building (Ranchos) to the main building but the walking lane was around the lake and was very nice to see the landscaping and critters (little lizards, squirrels, and birds) on the way.
The employees were very nice and helpful and the little shop had a good selection of Disney World merchandise, resort merchandise, and Mexican themed items. There are nice hammocks to relax along the lake and three bars (one on the lake, one inside the main building, and one at the big pool) available to grab a drink.
There’s a big main pool but our building also had a smaller more quiet pool. And finally, our room was a simple but clean and nicely designed room. The beds were very comfortable and the room had some nice wood accents. There was air conditioning and also a ceiling fan to keep the room nice and cool. It was a perfect room to relax in after spending the whole day at a busy park, and it also was more mature for a couple on an anniversary. All in all our trip was perfect and we loved staying at Coronado Springs!

I’d like to point out that every restaurant in the complex seems to all share the hallway restrooms which is just bizarre to me.
Another thing that is duly noted is never have I been in a toilet that had a sharps container right next to the sink area. I guess they cater to every situation and person. I wouldn’t be surprised if they had a secret emergency room located underground!
Rix bar is a chic and hip place located conveniently inside the hotel so that you can sit there and look posh as you drink your wildly college adventurous drink and then stumble safely through the convention halls stairwells and more hallways to hopefully find your correct room. When you get to your door you have to wear your fit bit looking watch/​key to get in. Wave that magically and say «alakabam» and you can enter your temporary domain.
The room is rather impractical starting with the poor lighting that is only over the beds and there is no center room light. The odd desk lamp emits an awful light in which they focused more on making sure that the Mickey Mouse insignia was on top of the light rather than make it a pleasant illumination. Above the desk sits a mirror done in plastic tile replica in Spanish décor. You would think with all the money Disney has they would at least do genuine tile from Mexico.
The beds are comfortable and unremarkable.

3 stars is about right. Stayed in Casitas 4.
Pros: Clean and friendly service. Small refrigerator in the room.
In between: The rooms are about the equivalent of your mid range chain such as a Best Western or Days Inn. The bathrooms are getting dated as well as the rest of the room. Pepper’s Market is decent for a quick cafeteria option.
Cons: Large property — about ¾ mile around the lake. Expect some walking to get to your room from the lobby due to the bus situation. The bus system at Coronado Springs has 4 stops (1 at each quarter of a clock), but stops at the Casitas stop (stop #2) first. This prevents you from taking a bus from the lobby (El Centro, stop #1) to your room. You can however do the reverse when checking out.
Unfortunately the Casitas pool was under renovation so I utilized the main pool during my stay. The main pool is respectable, but the way I read about it, I was expecting something lavish and extravagant. The pool area has a temple and a short water slide, but the rest of the design is uninspired.
Conclusion: Being Disney, all of their properties are expensive. If you have the money, I’d recommend a Deluxe near your favorite resort as it would cut down on time wasted sitting/​waiting for buses.
The only perk for staying on site is Extra Magic Hours, which is a double edged sword. Yes you get extra time to ride rides exclusive to guests staying on site, but generally the park with Extra Magic Hours is the most crowded.

The staff are the best part about this ‘resort’ because they are all genuinely ‘Disney’ friendly. Every challenge presented they quickly and earnestly resolved without question or disdain.
That said, this is anything but a resort. Yes, it’s got a food court and a couple restaurant choices but all the food is very middle of the road. No honorable mentions, no best in shows, just garden variety grazing food to satiate your appetite at best. You get all the pricing of a 5 star Disney resort without any of the frills.
Lastly, the accommodations, motel 6 with Mickey ears at best. Think of the average Holiday Inn (not to insult the Holiday Inn brand) from the 90’s and you get the picture. Albeit the rooms are updated with flatscreen shut the Direct TV service was spotty at best and the rest of the TV was not interactive at all. Wifi was in and out over my three night stay.
Had it not been for the staff knocking themselves out with friendliness and pixie dust I would have given it 1 star.

When you initially get here everyone was clueless we booked through Anthony travel because we were forced by the Disney cup tournament organization.
We check in at 1pm and were told that our room will be ready by 3pm nope. We called and called finally by 4pm the room was ready. This something that after traveling from Chicago since 3am I wanted to have to handle. Bc I love sitting in a car waiting for my room while my kids are screaming at each other one is breathing to hard and ones blanket touched the other one. You would have thought he had third degree burn from a hot oil spill. So yes I was agitated.
We get in the room for 4 have towels for two. I know we’re trying to save the planet but geez.
No microwave. I requested one at check in and day two still no microwave.
The beds honestly your better off sleeping on the floor my back hurts. I believe a massage should be given compliments of the crappy beds.
The showers are gross they look moldy so I purchased spray bleach and went to town.
The walls are paper thin I’m being forced to hear music I never would listen to in my life.
So far not the Disney experience I want to have.

Coronado Springs needs to get their computer systems (or employees) straightened out. My family and I checked in on a Saturday in the afternoon. As we were getting settled into the room, someone tried to open the door and if it wasn’t for the latch we put on, they would have been able to come right in. It turns out that the hotel had booked us both in the same room. The room was actually supposed to be theirs but we happened to get there first and our wristbands gave us access. So we called the front desk and they fixed it, and we ended up having to move. (which, I would think it would make more sense if the other people move since we were already getting settled in but whatever)
Then, on a separate day, I overheard someone at Café Rix saying that one of her friends was able to key into someone else’s room. So it looks like this is a pretty normal occurrence around here.
Other than that, the resort itself isn’t bad. According to the front desk, the whole thing is the size of EPCOT. If you don’t have a car, you can take the buses from your room to the main lobby, where all of the food options are. Otherwise, it would probably be a 15 – 20 minute walk.
The rooms are old but clean, for the most part. The only thing around here that looks pretty new is the pool, which was amazing. They even have a water slide. They also have a smaller, quieter pool but it’s nothing compared to the main one.
Overall, Coronado Springs is not bad for the price. It’s a good option if you don’t want to break the bank staying at the fancier Disney hotels, and you don’t want to stay at the kiddie hotels either.

I come here every year for a conference. I’ll break down the pros and cons:
Pros;
The grounds are beautiful. Fragrant smells, various birds and unique plants and flowers are all around you!
My bed was comfortable.
The dig pool has great kids entertainment with games, prizes, and activities and kept them happy and entertained.
The conference food was delicious. The conference catering staff was kind, friendly, and really very interested in the guest experience. See the photo about my dessert. I even wrote a note in about that.
I like how the bathroom area has separating doors from the bed area for privacy and the toilet and shower are in another separate room. You can have people working in a space with some privacy.
Lots of tv channels to relax and watch after your exhausting conference or park days before dozing off to bed.
Very southwestern motif successfully pulled off with fountains, art, colors, costumes, etc
Get the refillable soda cup. Even if you get one for your family. 17.99 for your whole stay. 4 fills per stay at your resort and unlimited at parks vs $ 3.00 per beverage.
On check out day you must bring all your luggage to the lobby for the magical express. If you call the night before they will send a car to take you and your things. You will be exhausted! Do this! Very worth it!
Cons:
There are a lot of Mexican inspired fountains throughout the property. They are beautiful but if you have a room near one chances are it will have that musty smell you have read about in other reviews.
The place is huge. I am in Casitias 1 this trip. Still 10 –15 minute walk to the lobby but about ½ mile around the lake either direction to the Dig pool. If you are at casitas 5, forget about it! Schedule bell services to help you bring your luggage to the magical express at your departure time. Don’t be a hero, be smart and get help. Comfy shoes required. I made 4 trips to to the lobby conference area today. There went almost an hour of my day. Tram system?
I had several Maintenance issues that were becoming safety issues. If you can assistance on your own go to the people at the front desk in blue jackets. They make the magic happen.
The food options feel limited and repetitive. With no car you are stuck going on a Disney bus, which is another hike or paying for a taxi to get off property.
I think the pepper mill should expand the Mexican choices. Think Chipolte style! People love that!
The onsite delivery is the exact food the pepper market offers plus 18% gratuity. No name pizza places have been know to leave flyers and scam cc numbers from people. If you order from chains you should be ok. Flippers, Giordono’s, papa johns might not exciting but the work if you are over Disney’d.
$ 13.00 taxi ride to my personal favorite Disney dining option, Ohana at the Polynesian! On the DSL. Go hungry, great games for kids during meals. Brazilian steakhouse meets Hawaiian chicken wings and bread! Must throw this suggestion in!
In conclusion, there will always be good and bad. I feel like the good wins out here but it’s good to be aware of the cons to prepare for them.

I remember when this hotel was being built, as I have lived in Orlando for that long. This hotel does have a nice vibe to it, I really like the theme of the hotel open areas and the rooms. Like some other Unilocalers have said, the rooms can get noisy from external noise and also from the loud toilets.
The room we received actually did not have a functioning HVAC system, it would not respond to our changes in the thermostat so we were bundled up pretty tight (40 degree night). Needless to say, we will say something about the system when we check out.
Other than that, I like the whole feel of the resort.

Disney properties can be judged and reviewed based on the good vibes you get there (Disney Magic), the customer service, the restaurants at that location, and how well kept they are.
The magic at Coronado is pretty good but nearly as good as other locations. Defiantly for the money you can hope to get a warmer Disney feeling.
The hotel customer service was very good. Our room was in great shape and the check in people were awesome.
The restaurants were sadly a main reason we got this location. We had hoped to maximize location by being close to the Rix lounge. It had been listed as the best adult restaurant lounge on the Disney campus.
Ummmmm, not true. It wasn’t a place you would want to go. We were literally the only people there. The service was very bad. And the food was passable but overall not good at all.
If you can get a good price on a room here it’s worth it, otherwise keep looking

Not as bad a place as people make it out to be. Accommodating folks. We needed a ground-​level floor for my dad, who had just had a hip replacement, and that’s what we got.
This Southwestern-​themed resort does a decent job of trying to be Southwestern. Could have themed wallpaper, but the Zia icon, which is on the New Mexico flag and is a state symbol, decorates the floor and bed. Well, it’s close enough to the Zia anyways. I live in Albuquerque and I approve.
Rooms aren’t super huge, but they are clean, comfortable, and have everything you need: fridge, flat-​screen TV, iron and board, coffee maker, small locker for your valuables… We had to ask for a microwave, but they gave us one.
Staff was very friendly. I left my purse and wallet in my room when I left everyday and didn’t lock it up because I was too lazy, but it remained untouched by the cleaning staff.
Comes with a pool, fitness center, plenty of dining options open until about 23:00. Just in case you have extra time after all the theme parks.
As a resort guest you get special extended hours. Better to go in the morning than late at night: fewer people in the morning.
Not as bad a place as people are saying.