i wish i could give this NO stars. we ordered delivery, the delivery guy forgot one of our pizzas, and the one they did deliver was wrong. and when we tried to call the store to get our order right, we were left on hold for over an hour and a half. this is ridiculous. the delivery guy came back with our other pizza and I have seen FROZEN pizza warmer than the one we received. we had to throw it back in the oven. when we finally get in contact with the store, over two hours later, they say that nothing can be done and«we do not care». terrible customer service. we eat from pizza hut at least four times a month, but this is the last time we will ever eat at this restaurant.
Nik B.
Évaluation du lieu : 1 Orlando, FL
Grosssssssssssssssss… OK there was hair in the food. No one apologize or offer to discount or even compensation. THISISTHEWORSTSERVICEEVER! I shall never return and will more than likely contact corporate.
Dot C.
Évaluation du lieu : 2 Orlando, FL
I came here for the buffet at 1:15, 07/17/2015. There were remnants of a meatball pizza and pepperoni, so I took a slice of each. Good, but cold and small. I wanted more, but there was none. There was no pasta the entire time. So I was there for 45 minutes, and got 4 mini slices of pizza. Two were cold. The manager comp-Ed my meal, which is why I gave this place 2 stars.
Tom A.
Évaluation du lieu : 4 Orlando, FL
Don’t know why these reviews are so bad, came here for the first time and had a good experience. The food was delicious and came to us pretty quick, first we ordered wings(mild buffalo and super spicy) the wings were great but the super spicy buffalo one was EXTREMELY hot. The pizza was one of there new ones were you can pull the ends and the stuff is filled with cheese and can be dipped in Marinara sauce, our toppings were pepperoni and olives and even though the pizza crust could of been a little thicker it was really good. Service here is definitely a five star but the bathroom was kind of dirty and only one was working and even the one working had a out of order on the man’s «urine toilet». Overall not a bad place to eat the both of us eat and had pizza plus wings and sodas for about $ 30 bucks and we left full and with left over pizza to go. I noticed this place can be busy at times and then dead, it is located on a tourist area of Orlando but this is one of a few left were you can sit and eat inside and they even have a salad bar too. Salad bar can be included with your meal and it’s all you can eat or just a one time serve of your favorite toppings on some green lettuce, not one of the best salad bars I have seen but if you are in the mood the price is not bad.
Libby W.
Évaluation du lieu : 1 Orlando, FL
Damn, what did I do to deserve this? Does anyone remember a time when the Pizza at Pizza Hut was good? Or maybe I was just a kid with underdeveloped taste buds. Either way Pizza hut is a myriad of things and good isn’t one of them. Sickeningly sweet and or salty sauce, Cardboard crust, Underdone crust, Cardboard bacon, oily pepperoni, greasy ass cheese, yes I said ass cheese. frozen, frozen, prepackaged, processed, processed, crap, crap crap. Is this even food stuff?
Nice G.
Évaluation du lieu : 1 Brooklyn, NY
If I could give this place ZERO stars, I would!!! I have never had such a terrible service from a restaurant nor am I the type to complain about anything but this place just takes horrible service to a different new level. First, we call in to order two XL Pizzas. The girl answering the phone says, oh we don’t make them XL. Then I speak with the manager, and he says, oh don’t mind her, she’s new and doesn’t know what she’s talking about. Then after we placed our order in, they made a mistake and wanted to deliver our pizza TWOHOURS after our requested time. How can we keep a group of 10 people hungry for two hours??? The people running this place definitely would benefit from attending businesses courses because I am not sure if they are going to survive long term. I am so sorry to be doing this to you, but your service is BEYONDTERRIBLE. I would absolutely stay away from them and save the entire headache!
Ricardo M.
Évaluation du lieu : 3 Orlando, FL
Loving wings bone out :) buffalo burnin hot!!! And good service.
DawnMarie R.
Évaluation du lieu : 2 Orlando, FL
Why do we keep coming here? I don’t know I will say the servers and manager are all friendly, personable, and mostly attentive However, the food seems to keep getting worse and worse. I stopped ordering pizza months ago. The personal pan used to have a wonderfully crispy crust. The last 6 months or so it’s been just plain icky This trip my friend ordered a ham and mushroom pizone and received a pepperoni and mushroom pizone. I was finished eating my pasta before the replacement pizone came out. They didn’t even offer us a discount for the messed up order The time before I got the underdone personal pan pizza(yes I should have known better than to order this here; but I was craving pizza) The time before that we ordered«Dunkers» for dessert. They came out burnt black. Our re-order also came out burnt. We left and got frostiness at Wendy’s for dessert I wish someone would smarten up and teach them how to make pizza before they go out of business
Victor M.
Évaluation du lieu : 1 Orlando, FL
I was really surprise on the wait time Pizza Hut had me on hold just to ask we to go ahead with my order and hang up on me. Wow thank you, never ordering from you guys again.
Alexander F.
Évaluation du lieu : 3 Roselle, NJ
Was a slow night but it could be better. Service was fast along with the food. Still no pizza in buffet, but it’s understandable. bathrooms are eggh but it could be better.
Angie S.
Évaluation du lieu : 1 Orlando, FL
I was in the area and spotted this PH. This place is terrible. I walked in at 1:30 pm and it was pretty full. I figured that was a good sign but when I went to get pizza at the buffet, there wasn’t any. The salad area was a mess. The«clean» plates had pieces of food stuck on them… gross! Who does that?! Other patrons just grabbed what ever little food they found and ate it or just left due to lack of food. Terrible dining experience.