The UPS Store

2 Stars because though it was quick, there were confusions that could be avoided.
First impression– though the store looked clean and orderly it smelled very musty, almost as if someone had opened some stinky cheese in there prior to me walking in.
The gentleman at the counter was very courteous throughout our interaction. My first issue was with the price of sending a small international package (small bubble mailer). It shockingly came out to over $ 68! I was floored and asked if there were cheaper options. Eventually he admitted that it might be cheaper to get a flat rate box at the post office and ship it internationally. I just checked online and that would cut the cost by more than half. Surely there must be a better option within UPS.
But oh well! I also had a small mailer to send domestically to North Carolina. I showed him the 5% off Unilocal check-​in offer (set up by the business, mind you) and he was puzzled. He said I was the second person to come in with it and he’d honor it, but he had no knowledge of this deal. I was annoyed on both our behalf because someone at some corporate office probably set up the offer and obviously word hasn’t reached the employees on the ground. No matter, I thought. He’s honoring it.
Well, I just got back home and despite reminding him twice it looks like no discount was applied. I don’t normally give out 2 star reviews but this visit just was super disappointing.

I was charged $ 7.50 for a single page printed and rescanned.
I have been the worlds biggest fan of UPS stores until now. According to the staff (who ware quite pleasant) the owner forbids the employees from receiving emailed documents for print. That’s what UPS stores are for!
I have a staff of travelling business people who have all religiously used UPS Stores as an «office way from the office» but now, with the possibility that my employees will be treated like this we will now use the competition.