Heritage Harbor Ottawa

Place sucked! Dirty and smelly! Very unprofessional! There was two mice going to Pound town in the kitchen cabinet next to some gold fish crackers! Like I said on my previous review that was deleted! boo you suck!

If you never visit Heritage Harbor you will never experience the beauty, the peace and serenity along with the fun all in one place just an hour from the suburbs!
The Cottages and Houses are right on the river just a stones throw away!

The cottages are great and fully equipped for how ever long you plan to stay. The river and marina give a beachy feel. The staff anf locals are very nice and welcoming. I loved it and will definitely return.

Excellent marina. We arrived later than expected by about 2 hours. Jeremy was still there and was at the dock to help with lines. Everyone is very helpful and will go out of their way to make certain everything is fine. Bryson was very accommodating! The restaurant is terrific, good food and drinks. There is a courtesy car available to run into town. This is one of the finest marinas we have stayed in.

Highly recommend spending a night down here. I travel a fair amount across the U.S. for work and would love accommodations like this anywhere I stay. Summers are the best here given they just re-​opened to «much improved» restaurant and the bands on the summer nights are a great time!!! Who doesn’t like partying in a marina!

In January (2015) I contacted Heritage Harbor and rented three cottages for a week (July 25^th-​August 2^nd) for an event at Skydive Chicago. I have rented homes throughout the country for different events and I have never had a financial issue like the one I had with this establishment and the manager, Jeremy. I was emailed the base price for each cottage months ago and paid the deposit immediately. As the event approached, I called the office and spoke with Stacey to find out exactly how much I would owe for each cottage when I arrived. Unfortunately for me, the employee who quoted the final amounts is no longer employed at Heritage Harbor and the amounts were different than what was quoted originally. Jeremy had no explanation for that at all! All the sudden there were luxury taxes and rental costs tacked onto the final amount that I was already quoted. How is that even possible? They obviously do NOT follow the policy «the customer is always right» and charged my card an additional fee of $ 120. That may not seem like a lot of money but it’s the principle. Jeremy looked me in the eye and basically said that I made up the numbers… as they were written in my handwriting. Seriously? His pompous attitude will guarantee that our crew never returns to their establishment ever again. Other cons… horrible landscaping, no wifi in our cottage, spiders throughout the house, minimal household essentials, plus the homes do not have much privacy with lots of windows without curtains. And the HVAC units in Lazy Days and Eddie’s Hideaway would have the bottom half of the cottage freezing when the top floor would be hot! I’m all about customer service and Heritage Harbor scores a BIG FAT ZERO!!!

Manager added bogus fees after we received a quote in writing and tried to physically intimidate a female friend that stayed with us. The houses are extremely tiny and there is at least a 20 degree temperature difference between upstairs and downstairs. Forget swimming in the river, it is a muddy mess down there. Avoid at all costs.

i live in Chicago and happened upon heritage harbor a few yrs ago. you will not meet a better group of people than these. the property is amazing. we have stayed in cottages. last during the wine festival in sept of last year. sooo beautiful. sooo peaceful and yet so fun !!! am considering buying here because its everything you need to feel at home and vacation at the
same time. you can boat, fish. hike, play and lay at the pool. eat at their restaurant or just chill ! check it out is all I can say !!!

The premier waterfront marina, resort community located in Ottawa, IL in the heart of Starved Rock Country. This is the place for fun, for boating, for vacation homes, cottage rentals and getting away. The resort is less than 90 minutes from Chicago and attracts guests, boaters, and residents from the entire Chicagoland area. Try the restaurant… the Red Dog Grill… which features amazing views, wonderful cuisine, and locally brewed craft beer. Waterfront vacation cottage rentals from $ 150 a night. A broad range of real estate opportunities from the upper $ 100,000’s to the $ 500,000’s and more. If you are looking for an amazing resort experience… try Heritage Harbor Ottawa… This is the Place!

I am a native of the area, having grown up in Marseilles, and schooled in Ottawa. I now live and work in Cincinnati, and wanted to spend Christmas 2014 back in IL. We always stay in a hotel when visiting, but I didn’t want my 3 kids to have this Christmas spent partly in a hotel. They are 7, 3, and 1, so it’s still a magical time of year.
We found Heritage Harbor via Google, called in to see what was available, and the staff was very kind and helpful. They worked with us to get just the right cottage to stay in, and check in was a breeze.
The cottage was clean, the views peaceful, and the experiences memorable. Can’t wait to bring the family back in summertime to take advantage of the harbor, fishing, boating, etc. Well done, Heritage Harbor.