Bare Escentuals

I love the bare minerals the product. I can’t stand this store located in the Overland Park shopping mall. I have been using Bare Minerals for years now and when i go in the store I am in and out. If I ever go to this Bare Minerals it’s usually on my lunch break around 11 am. There are usually two people working. One at the register and one on the floor. The one that is always on the floor is very rude.
The first time I have experienced her I needed foundation, there was one customer in front of me and they were being a bit difficult. The sales lady on the floor never acknowledged my presence, she was helping a mother and daughter put on make up. After she finished she went on to help somebody who just walked in. The mother spoke up for me and said «This polite young lady has been waiting her turn», they didn’t have what I wanted and told me to go to Sephora.
The second time and last time I will ever step foot in this particular store she was working again. There were two customers getting checked out and it looked like they were doing a huge exchange. The cashier acknowledged me right away. The sales lady on the floor was helping two other customers. She once again never asked what i needed she simply said «someone will be right with you» and went to help someone else. The customer that was getting checked out turned and said «are you ready now?», I replied «yes» and she turned to the sales lady on the floor and yelled «she’s ready now!». The sales lady responded with «someone will help her» and continued to help somebody else. The cashier stopped what she was doing and checked me out real quick.
I will still continue to buy bare minerals but I will happily go to the plaza or sephora from now on.

The ladies are always helpful here. I switched over to BE from Mac for most of my products and I’m glad I did :)

I’ve been a BE gal for over 10 years.
I love that I can walk into a boutique and try whatever I want. This is mineral makeup so keep in mind that what you see in pot may be different than what you see on your face. Beautiful colors. If you are unsure, make sure you ask for a sample. They will send a sample home with you. I especially recommend this if you are trying the foundation. The color you see at the store can be dramatically different than what it is.
I’ve had good experience with the associates but my absolute favorite person there is Cameron. She is so sweet and I deal with her when I am there.

I visited this location about two weeks ago with an acquittance of mine who loves this product and encouraged me to try it out. I actually hate foundation, it always seems to cakey and covers up my natural skin color so i was eager to try it. I went in, and a nice sales associate talked to us and then a very rude customer came in and started asking her questions and demanding her time. This actually really bothered me because the sales person should have told the lady to hang on, and grab another sales person to assist her. So needless to say we were left alone to our own devices.
After realizing that the sales girl wasn’t coming back and no one cared who we were or what we were doing in their store, we started experimenting with the makeup. My acquittance applied all of the steps of the makeup process, with their brushes and she even started digging in their drawers, and still no one talked to us. We were in there for approximately thirty to forty five minutes and i ended up buying some of the product and i love it. The foundation is so lightweight and easy to use and blends so perfectly with your natural skin color, it doesn’t even look like you have makeup on. I also bought a few shadows, and they last forever and can be very light or very intense, with the use of water. If you have not used this product before i would suggest that you go in and get a sales person to help you, they will show you all of the steps and techniques of the application process. But be warned, you really don’t need all of the foundation products, i only bought the foundation and i am perfectly fine. My friend uses two of the foundation products and i think there is a total of four or five. I would highly suggest this product to anyone who hates the cakeyness of foundation or the unnatural look it gives you.
Now, i am giving this only one star because i like the product, if there was an option to give zero stars i might, just because the service was horrible. I honestly believe that with this system you need to be shown exactly how to blend and put it on, and a sales person should do that, not your friend. That is what they are there for, to assist you in buying there product and honestly, at this location i didn’t even feel like i mattered. I will not be returning to this location ever again and give my money to the store on the plaza. I hope they are more helpful.
Oh and PS they do have a really great punch card. If you plan on buying the product i suggest you use it!!!

UPDATE:
1 week after my visit, Sam called to see how my products were working. What great customer service!