Tires Plus

I usually take my 2013 Chevy Traverse to dealer, Carl Black for service but I made an appointment and when I arrived I was told it would take one and half to two hours for oil change and tire rotation, and this was with an appointment. I said no way and called Wayne at Tire Plus and he told me to come in they would take care of me. On arrival I was met by Keith and I told him I wanted oil change, Wheel Balance, Tire rotation and Alignment. Keith told me it would take approx. 2 hours, 1 and half hours later my car was ready. My car now rides smooth and runs great. I will return to this Tire Plus. Thanks Keith, Wayne and Technician, David, Great Job.

I am super pleased with the customer service at this location. Bob and Keith have been taking care of my family for a long time. They continue to make sure they meet and then manage exceed all expectations. Management should be proud of these guys. Keep it up! I’ll definitely be a customer for life!!!

First time coming to this tires plus and it was a bad decision.
Had a set of tires sent to this shop to get done and I called the day of to inform them I’ll be there at a certain time and I needed the car done at a certain time as well so I wouldn’t be late for work. Spoke to Keith the person working front desk and was told it can be done within 2 hours or so. along with a alignment as well.
I drop off car at 11.30. Come to the at 2.45 and car still wasn’t completed. It came to my attention that none of the work has even been started :(
According to them they thought I needed my car done by 3.15—
Car done with ONLY THE NEW TIRES PUT ON NO ALIGNMENT AT 3.19pm
4 hours at the shop. Half the work done and I was late for work
Never coming here again

Manager is rude and useless and that is being kind. Tires plus runs sales and clearance ads that are always a big scam. Whatever you go in there for they always try to up sell other services or repairs.

I went to their website and it said my size tire was in stock and was 61.00. I usually get used tires for 35 but on Sunday no one is open and my spare is bald, so I have no choice but to get a new tire. We’ll I get to tires plus and now the tire is not in stock until tomorrow, but I gotta go to work and the spare won’t make it. The only tire they have is a 150 tire, I have a budget that is now whiped out. This is a bait and switch that really pisses me off so I called tire kingdom and they have a tire In stock for 10 less and I asked the sales guy to match it and he says they don’t match prices but I’d spend 10 in gas to get there so im stuck paying for this bait and switch company. I’ll never use them again.

A couple years ago I bought a lifetime alignment for my soon to expire Ford Explorer at another location. This same location had no problems transferring to my new vehicle earlier this year. After getting new tires today, I stopped by the closest tires plus, which happened to be this location. The guy @ the front desk informed me that lifetime alignments had never been transferable, but he «was going to take care of me.» Twenty minutes later, I got my car back, still pulling to the right, with a receipt stating a courtesy check had been performed. Although I’m a female, I can tell when tires need to be aligned. I would have had more respect if this location had just been upfront about not wanting to deal with someone else’s mess. As it is, I feel like I’ve been defrauded twice by Tires Plus. Once when I bought a $ 160 alignment service that I used twice & now with an alignment check instead of an actual alignment. I won’t be back to any Tires Plus location.

My best friend and I went here today to get an oil change and tire rotation. I love it so much that I literally drive across town to go there. They are so helpful and nice especially Shawn t and Keith. Every time I go in there they never try to up sell me anything and they are so accommodating to my needs. I will always go here for my car maintenance!

I had a such wonderful experience dealing with the manager Bobby at the Oviedo Tires Plus here.
I brought my car in because my car was eating a lot of fuel. I drove 50 miles and my gas tank would be ¼ tank gone after I just filled up, other than that it drives like a charm.
I had my guy friend call in first then I brought my car in. After explaining my car problem to Bobby the manager, he told me that it will be $ 101 to hook up to the machine and find out exactly what is wrong with my car. If nothing register in the computer the mechanic will have to do it old school style to figure out what would be the cause of my problem. He told me up front that it will be at least 2 hours before they can even get to my car, so I left and went shopping with my friend then came back. After a little wait, Bobby came out and told me the mechanic could not find what the problem is, everything register fine and is working like it suppose to, they don’t know what is causing my gas consumption problem, he suggest that I take my car to the dealership since they can’t figure out what is wrong with my car. In the end he didn’t even charge me for the $ 101. I was pleasantly surprised. I walk out of there and paid nothing for their time and effort.
Needless to say I will be back to this Tires Plus again for my next oil change, even if I have to drive a little further.

my suv had been pullin to the right and was off the steering column alignment slightly. i went in with a coupon for the managers special. which includes rotation, oil change, balancing, and alignment. well i rolled in there, and they took my suv and did the work, then the counter guy xomes over after a while and tell me how my breaks are bad and my tires are so severe theyre gonna blow out any moment. well this was my first thought, «why the hell did they even bother doin the service then?» if my «tires» were in such bad shape any self respecting tire place would know that it wouldnt be worth it then to do any of that work. also as i had told the counter guy before they started, i didnt really need the oil change yet since i was 1k miles ahead of schedule. anyways after they gladly took my money i left, and got onto alafaya… my vehicle was still pulling to the right, and now there was a vibration st random speeds. i did a u-​turn ad went right back. i went inside told the counter guy my concerns, and he went outside and started vehemently blaming the tires. saying that every issue i was having was because of the tires. he then proceeded to try and sell me his tire package on the spot saying that it would fix everything. knowing full well as i had said im low on funds,(i paid with a coupon for gods sake) he still tried to get me take out a credit card through them. needless to say without new tires to test his theory, i had no choice but to leave. ive been driving on them for over a week now, and the vibration (shaking) is just as bad, and the alignment is truly completely off. as anyone who knows squat about cars, if you have to tilt your steering wheel at a different angle to keep straight, thats called alignment. not tires. if it was the tires, the vehicle would swerve even if the steering wheel was straight. these guys didnt do the job right, and tried covering it up buy blaming the tires, knowing full well i couldnt afford to replace them. since then i have had multiple people drive my suv and all have told me the same thing. «dude you got screwed.»

I’ve been in to get advice and they were helpful without trying to sell me anything. I’ve been in to get tires for my van and they didn’t try and sell me more. I went in for new tires for my car and again, no pushy salesman. What’s not to like about this? Good place to go for reasonably priced tires and great service. Only reason I didn’t give 5 stars is because I haven’t been going there super long and the coffee area could be a little nicer while you are waiting.

I’m very happy to say that this place is back in action!
I brought my car in for an oil change and they didn’t try to tag me with useless extras.
The one thing that they did mention I needed to have changed, I know for a fact it’s true.
I overheard some other customers’ issues as well and I like the fact that the mechanics say:
«Come on out here and I’ll show you what I mean.» That is huge to me, and especially to women who are stressing out big time because they’re afraid some fast talking Joe is going to give them a scary list of all the possible things that can happen if they don’t act now and spend an extra $ 200 on stuff that in reality they don’t really need.
When I initially wrote my first review, that very thing happened to me for the first time ever here, and thankfully I didn’t see that guy this time around hopefully they got rid of him because one of the reasons why I bother to drive across town to Oviedo and give them my business is because they’re honest and reliable here.

They take pretty good care of you. Went in to get a balance. The came out to see me and my first thought was «uh oh, gonna try to sell me something «. He wanted to just let me know there were a couple of bent rims in case I have any problems. He offered to change the tire out no problem if I decides to ever get a new one. No pressure what so ever. Good guys.

I have been to a Tires Plus that I swore I’d never go back to; however, I was forced to use the Tires Plus in Oviedo because of a broken down vehicle. I have to say that the guys at this shop were some of the most helpful and courteous techs I’ve ever dealt with (and worked in the car business for 5 years!!) I had a drive belt that was shredded, and after further inspection noticed that there was an issue with my alternator that I got from another Tires Plus. Turns out, the alternator was out of its two year warranty by two months!!! Don’t ask me why, but the service rep said he wanted to call the alternator company and see if he could work something out. Not only was he able get them to warranty the part, but he charged me only for the labor to change the alternator and not the belts. I know that in order to change the alternator, the belts have to come off anyway, but I can bet the most places would «double dip» you on the labor charges. Needless to say, everything worked out and they were great. Even though they were busy, they squeezed us in and got us on the road. These guys went above and beyond any place I’ve been to for auto repair. Give them a shot and I hope you’ll be as happy as I was!