GameStop

Worst customer service, ever. They do not answer the phone. They were very hostile and acted like the game I was returning was intentionally damaged. It was a used game and it was the game that they put in the box. It wasn’t as if I didn’t bring a receipt.

This GameStop is trying to improve, but environment is stronger than willpower. It’s located in a dead shopping center in an area infested with gangbangers and drug addicts. This location has to actually finger print you for trade-​ins because its a high crime area. This is why we can’t have nice things! I actually feel sorry for these employees.

I really really REALLY feel sorry for the people that work at this location.
I went in there to buy a game for my husband for Xmas and there were these three giant dudes that walked in together with a chick that used a sharpie to paint her eyebrows. The foursome walk up to the counter next to where I am standing and requested a return on an item that was nonreturnable. He ended up making some sort of deal to turn in the games or something, and it worked out but the intimidation factor alone was high. Dude behind the counter looked ready to poop his pants at the raise of a voice.
It’s not the safest neighborhood. I joked with the cashier after sasquatch 1,2,3 and sasquatcha 4 left that he needed a set up like the banks have where he’s protected behind bulletproof glass. He said «I wish». Now, that’s comforting.
Their prices are pretty much average. You might catch the occasional deal at (gasp) Fry’s or Target or Wally-world…but gamestop offers a rewards program that keeps us coming back. By us, I mean my husband.
Let’s not forget, it’s all about him ;)