I have used the polished shop for many years, I’ve always had great service and phenomenal work from them. I have a custom truck that’s been in several magazines, featured at Sema, and much more… They have done ALL of my polishing work, ALL with tremendous results. They are a busy shop because they do outstanding work, period. On rare occasions they must send parts out to get stripped from an outside vendor(s) which may cause slight delays — something beyond their control but they have always gone above and beyond to make me happy. I plan on having more work done from them on future projects. Thanks for the awesome work guys… Uploading pictures now!
Marion S.
Évaluation du lieu : 1 Ventura, CA
These people do not know how to conduct business. We dropped off an item for plating on 8⁄2. We were told $ 75, possibly a little more. Sounded good! We said, when you know the firm price, call us and let us know so we can say yes or no. Two weeks later, still no word. We call. They tell us, it’s at the platers, we don’t know, we have to DRIVE down to the valley and find out.(guess the plater doesn’t have a phone). Two days later still no word, we call again. We’re told, the Polishing Shop will have info later this day. We call later. Now the price is $ 225. $ 225! THREE times the quoted price… which in my book is way more that«a little more». We tell them forget it, don’t do it. they say fine, we’ll get it back from the plater in a couple fo days. we go by to pick up our presumably unplated item. Whoa! They had the work done and want to collect $ 225 from us! Unbelievable. Since it’s done, we tell them we’ll give them $ 150, TWICE their quote, but that’s it. Their response is to say, nope, we’ll just have it UNplated and you can have it back in its original state. ?? Weird business practices for sure. At least we got our item back… we were a bit worried there! I wouldn’t recommend them to an enemy!