Associated Flooring

We were referred to Mike Urban of Associated Flooring by our real estate agent Kevin Keiffer. After we had gone through Home Depot and had paid them $ 50 to come measure our home for new carpet and had received their outrageous bid, we had no choice but to look some place else. We are very grateful to Kevin for the referral to AF and Mike. We contacted Mike on Friday ¹²⁄₁₉ before Xmas. We went to his office, picked out a carpet and flooring for our bathrooms. We really wanted to get this done before the Xmas holiday when we had tons of family visiting. We knew it was a long shot at best since we were a little too late with our planning. But we told Mike that would be ideal and he said he’ll try but it may be too tight of a time frame. Before we went to our house for him to measure the rooms, he called his distributor and put on hold the approximate square footage of the carpet we chose. Then he followed us home and measured the house. He gave us a quote on the spot that was 40% cheaper than Home Depot for a higher quality carpet and it included the bathrooms as well (the Home Depot quote was for carpet only) and so we agreed on the spot. He next up called his carpet distributor in SoCal and ordered the carpet. We scheduled the job for Xmas Eve :-(Not ideal but we were willing to do it. Next thing I know Mike called us on Sunday and said carpet from distributor arrived and he can send his crew on Monday before Xmas (Xmas was on Thursday). We were thrilled. The morning on Monday ¹²⁄₂₂ his crew arrived at 9 am. They did not stop working until 4pm. He moved all of our furniture carefully, asked whenever they were not sure (they had a little trouble with the headboard of our cal king bed for example and had my husband help them), they put things back in their place. They were fast, friendly, hard working. We tipped each of them $ 40 cause $ 20 just didn’t seem like enough. They hauled away the old flooring. Vacuumed every thing and left us with a beautiful new carpet to enjoy 2 days before Xmas!!! It was like Santa’s elf crew came to do the job! Hahaha
Highly impressed with their work! I would not waste my time with Home Depot. Very grateful to Kevin Keiffer for the recommendation. Thanks Mike Urban and crew. You guys were great! Would not hesitate to use your services again. I’ve already recommended you to half a dozen more people.

From my particular experience, I found this business lacking integrity. I was provide a quote of ~$ 4000 for ~900sf of carpet (a good price) and asked to provide a $ 1000 cash/​check deposit. I suggested that I would use a credit card since $ 1000 is a large amount, and no other vendors asked for such. The owner, Michael, at first agreed to this. However, the next morning, he canceled the contract and reneged on the agreement. Very sour experience.
I gave two stars instead of one because of good responsiveness early on and professionalism of the estimate.

I have a different phone number [925−685−9439] for the company but its the same address.
I called Associated flooring last week and talked to Mike (Michael Urban). Unfortunately I didn’t have time to meet until Monday ⁴⁄₂₇. He came out to the house with some carpet samples and measured the floor. I choose the carpet that day and he told me he had it in stock and he could have it installed ⁴⁄₂₈.
On 4/​28, the crew came a little after 9am and were done by 12:30pm with the old carpet gone and new one looking great.
I really appreciate Associated Flooring’s quick response and good prices. Mike is nice guy and knows what he is doing.