In-Shape: Pacific Grove

I have been working out with Brian for about 6 months now and he’s been great! I avoided the gym because I thought it was too time consuming, and frankly, I didn’t have the slightest idea of how to do anything in the gym but run on a treadmill. Brian breaks our workouts down to take 30 – 45 minutes. He not only teaches me new routines but also shows me the correct technique. I strongly recommend him to anyone seriously looking to take your fitness routine to the next level! He’s proved me wrong– everyone has time for the gym. The key is to know what to do to maximize that time!

I’ve been a member 22 months. it’s a great experience for me! Clean, friendly, well maintained, very convenient. But most of all, I love my trainer, Jake! He’s very professional, experienced, personable… I look forward to my workouts!
And kudos to Buck for his efficient and responsive management of the gym, Brian for a great job hiring and managing the trainers, Jen for keeping everything running smoothly at the front desk. Love this community «gem»!!

My mom and I have been working with Brian Walsh at the Pacific Grove In Shape since July 2015. Brian exudes passion and professionalism in his approach to personal fitness training. He pushes us to match our potential and motivates us to work extra hard. Neither my mom nor I have ever stuck to an exercise program, but under Brian’s coaching and expert guidance we have maintained a high level of commitment and enthusiasm for our personal fitness. We feel stronger, more energetic, and can see positive physical changes as a result of Brian’s workouts. We highly recommend Brian as a personal trainer.

My favorite community gym! It’s clean, the staff is friendly, and I can’t say enough about my personal trainer, Brian Walsh. Brian is very professional always, dedicated, motivating, encouraging, and most of all patient. A great place to work out!

This is a clean, convenient neighborhood gym that is great because of the friendly, helpful people who work there. In particular, Brian Walsh, personal trainer, is professional, talented, motivating and patient; good traits for working with clients of any level. We highly recommend him for those who want to be «in shape» or stay «in shape».

Awesome gym! My wife & I have been members here for some time now & it’s actually got us both back in shape! From the fellow in shape members there to the staff, have made it a great experience for us!

I had an overwhelmingly wonderful experience today when I had a tour and signed up for membership. Amanda was friendly, patient, and made me feel so comfortable. Looking forward to my upcoming workouts!

The enrollment fee is steep, but they will almost certainly waive it. Great facilities, kind people, and a bathroom fit for a king. A bronze waterfall sink is what every gym needs.

I love this place I try to make it as much as I can.
The reason for my 4 stats and not 5 is because I wish they would stay open a bit longer.
I work 2 jobs and dont get home till 9:30 and they close at 10.
Other than that I love this place!

I don’t get the negative reviews,
Folks. This little gym is pretty neat. It was clean, tidy, stuff were where they belonged, the bathroom didn’t stink like you-​know-​what, the equipment were in great shape and the dude staffing the counter was friendly & cheerful.
Granted, there weren’t any hot chicks when I was there so no distractions for me. Come to think of it I didn’t notice any 1 chatting away. Ppl just minded themselves & worked out.
I thought the multipurpose robe machine was a pretty good workout… that damn apparatus kicked my ass & shredded my hands. I’ll bring gloves tomorrow.

Money grubbing polices. Contract has expired, but I can’t simply cancel my membership, 30 day notice so they can squeeze another 40 dollars out of me. Don’t sign up.

First, let me say I haven’t been inside this gym. My review is strictly of the interaction I’ve had over the phone.
I was looking into gym memberships in my area and noticed that In Shape doesn’t quote their prices online. So I called. After having my first & last name taken down, and my phone number, I was transferred to a Membership sales agent, because apparently the receptionist isn’t allowed to tell me the price of a monthly membership. The sales agent then started asking me if I’d been in the gym before, blah blah blah… and I said I only needed the one question answered. She said that it’s too complicated to talk about over the phone, so I should make an appointment to come in and discuss it. This is an absolutely ridiculous policy. I said no thank you and got off the phone — I will not be pursuing a membership at this gym. It’s one simple question, and if I have to take 45 minutes out of my life to get it answered and field a bunch of sales pitches in the process, I can take my business elsewhere.
Two stars instead of one because both people I talked to were very friendly despite the fact that I clearly thought this whole process was incredibly stupid.

Due to some changes in my everyday life, I recently has to end my membership at this location. General manager Kelsey Pritchett made me completely ok with the change. She did ask some questions regarding my departure. Also asked me to stay. Her questioning was right to the point and again made me feel ok with my decision. Miss Pritchett does a great job. Thank you Miss Pritchett for a long run at Pacific Grove In-​Shape.

This is small with limited equipment and for the past 6 weeks or so the TV sound system hasn’t been working… so can’t listen to a program while you work out. The selection of programs on the 6 TVs… leave much to be desired. In fact, in the late afternoons on the weekends.2 of the TVs are set for «infomercials».and the staff says they can’t do anything about it!
There is little management oversight… with member complaints going unanswered!

What a joke! Unprofessional, horrible customer service. With untrained trainers they set you up with, yet will not take responsibility for because they are not even In Shape employees. I requested a refund for my unused training sessions that I was unable to use due to a trainer caused injury. Yet, my requests go unanswered. Cancelled my membership today because they are a shady operation. Do NOT use their personal trainers. They are unqualified.

The gym is very small so it gets too crowded very easily. There are no 45 lb bars and the dumbbells are limited.
Also, the staff is constantly cleaning, which gets annoying. There are many stupid a holes in this gym who either get in your way while you are doing a set or spray the disinfectant near your face or spray so much that it is everywhere in the air and you breathe it in.
Sometimes the gym is overran by 65+ year olds, like night of the living dead.
And, honestly, I don’t like some of the machines either.
On the plus side the parking is okay and the staff is friendly and polite.
The equipment is adequate; I get a decent workout even though there’s not much to offer.

Sitting here on another Sunday morning, waiting 3 hours for In-​Shape to open. Why can’t they open at 6am (like they do M=F) or at least at 8am (makes more sense that Sat — Sun be the same hours)?

Really nice facility with brand new equipment.
I have been a couple of times, so embarrassed to say that I have been a member since December and have been a handful of times! I am hoping to change all that. You rarely have to wait for a piece of equipment and it isn’t a meat market as some other gyms tend to be.
Staff are really nice (they will not ABSOLUTELY not let you take a water even if you’re dying and promise to pay the next day — very gestapo like about their bottled water). I swear I was hounded to death on a daily basis til I signed up but if I tried to find that same dude now to help with an issue — no way! But despite that and the fact that the people working behind the desk don’t know anything about the equipment, they’re fine. It would be nice to have someone on hand to ask questions about health and/​or fitness for free — you have to get a personal trainer for that — so I think that is a crock of bull.
Bathrooms get so disgusting by around 6 pm. They need to have someone on hand to clean up on a more regular basis.