Sherry of Paul’s Drapery has diligently, professionally, and cheerfully kept our inherited, remote controlled, blinds working well. Apparently parts will no longer be available for this model blind. When they give up the ghost, we will make every effort to replace them using her company.
Norman A.
Évaluation du lieu : 5 Lodi, CA
Had custom window coverings placed in a bay window and bedroom. Great customer service; even had to have something fixed on the covering. It was fixed immediately at no charge. Will definitely be back for the rest of my windows!
Kirsten D.
Évaluation du lieu : 5
Paul’s Drapery is run by a very nice family. They installed blinds throughout our newly renovated home four years ago. I felt I needed to post a review as they have been outstandingly professional and helpful even to this day. Any time I have an issue(not often) they come out to repair it. From a blind that was set off balance to needing this little tabs at the end of the blind cord replaced, it is taken care of efficiently and they are really very nice. Business and people like this are one of my top reasons for loving this town so much.
Bonnie S.
Évaluation du lieu : 5 Hollister, CA
I purchased blinds from them about 10 years ago and have been very pleased. I am now in the process of outfitting the house with new blinds and I am extremely satisfied with the service I have received. Julia is a delight to work. She has gone out of her way to help me with my order. I truly appreciate how well they treat their customers.
Holly O.
Évaluation du lieu : 1 Marina, CA
This business is in trouble! The staff had a negative attitude towards my custom order, and were difficult to reach by phone. The employees do not seem happy. After seven months of waiting and hearing many excuses, I have now withdrawn my order.
Jenifer B.
Évaluation du lieu : 5 Pacific Grove, CA
Sherry and Larry are wonderful! They run the shop locally in PG, live near the shop, Mom makes the drapes — beautiful quality! The best part for me: they’re great about any servicing that’s needed. Example: 2 years after my new drapes were installed, I needed to take them down to replace the 8&12 foot windows… Larry cheerfully came out to take them down, coming back a few days later to rehang them. I’m so glad I chose this nice couple for such an important investment in my home!
Katie S.
Évaluation du lieu : 5 Salinas, CA
I originally purchased some blinds from Home Depot several years ago. They broke after a couple of years of use but were still under warranty. Trying to get them fixed by the manufacturer thru Home Depot was an absolute nightmare. The salespeople at Home Depot did not seem to know what to do to help me get my blinds fixed under the warranty. So… I emailed my frustration to the manufacturer and they instructed me to take my blinds to Paul’s Drapery Installation in Pacific Grove and that they would help me. I was greeted by the owner Sherry Sands as soon as I walked in the door. She took my blinds. I gave her my name and phone number and one week later the blinds were repaired. What an easy great experience that was. It is now several years later and I had to have another repair job done. I called Paul’s Drapery and Sherry instructed me to bring the item in. One week later, the repair is done. Another great experience! I must say that Sherry made me feel like a valued customer even though she hasn’t really gotten much money out of me. The first repair was free and the second was only twenty-five dollars. I was still treated with the utmost courtesy and friendliness. What a great place!
Shiho F.
Évaluation du lieu : 5 Carmel by the Sea, CA
Small family owned and operated Drapery Shop. My Mom and I are the most undecisive people ever and they are utterly patient with us. We get our blinds from them and they offer the latest styles.