This place is so bad! Yesterday we ordered pizza 2 times !! Spent over 50 $ and the pizza took over an hour each time we tried to pick up but our pizza wasn’t even there. Then they made them wrong how can you get a cheese pizza wrong! The second time I was very mad once again cold pizza again then they charged me something I didn’t order 15 $ for wings. That we didn’t ask for so once again my food was cold. Called to complain and this time the pizza took 120min to arrive!!! We are 15 min alway we didn’t pick up because we had people over but wow really wth is going on with this place !! So mad.
Luis B.
Évaluation du lieu : 1 San Fernando, CA
Worse experience ever nerve ordering pizza from this place again ordered 445 got my pizza at 625 because they where busy. I didn’t mind the wait a much as getting a cold pizza this really sucks I called to complain but all I got is 10 off next Oder for what if I won’t oder again from them !!! I they honest deserve 0 starts
Yolanda H.
Évaluation du lieu : 1 Los Angeles, CA
If I could give this place zero stars, I most definitely would. I called yesterday to order pizza and wings. So As I was ordering, and was about to pay $ 25.60 for a large thin crust pizza and wings, the customer service representative told me that I would be a 1 hour and 20 minutes! How absurd is that! For a saturday evening 5:30pm? This place is a joke! Management is joke! So done with this place. I ordered from there competitors, paid less and received my order within 25 minutes. Pizza Hut lost my business fro here on out!!!
Santi l.
Évaluation du lieu : 1 Toluca Terrace, CA
They have idiots working here from the incompetent guy who took the order to the manager Sean. Called the idiot who answered the phone is unable to spell name or write a phone number. They cancelled my order and wasted my aunts time. Talked to the political manager who didn’t know his district manager number. He got all heated up because I called his employee incompetent lol and because I said and these are the people who want $ 15.00 hr. He said ur arrogance and blah blah blah, Proved my point ! Next time Mr. manager stfu. Customers is always right this, like I told him this is why u will always be at ur dead end job! My Christmas bonus is more then u make in a year. Will never buy Pizza Hut to not deal with INCOMPETENTSTUPIDIDIOT ppl will be calling corporate and writing a letter ! He
Erica G.
Évaluation du lieu : 1 Pacoima, Los Angeles, CA
Worst Pizza Hut EVER! girl left me on hold forever to find out if they had Honey Siracha sauce! Then a guy comes on the line and wants me to start the order all over again and to top it off gives me attitude! But the cherry on top of it all is that when the pizza and wings arrived both were room temperature! So annoyed! Last time I order from this place! Should have checked the reviews first!!! 2 thumbs down!!!
Eileen P.
Évaluation du lieu : 1 Los Angeles, CA
Worst service EVER! I called just now 4 times for carry out and was on hold for 7 minutes each time. They dont wven five you a chance to talk. They said there speach and straight to hold. I will be contacting corporate.
Jackie M.
Évaluation du lieu : 1 San Fernando, CA
First time I am completely dissatisfied with pizza hut. Every time I order they take really long to deliver. Took them 2 hours to deliver my pizza, on top of that it was really cold and undercooked. last time I ever order from this place
Elaine R.
Évaluation du lieu : 4 Los Angeles, CA
The pizza is always good! if you get a large pizza with cheese crust, the actual pizza always comes out EXTREMELY thin though Also Jesus needs to be more friendly. Daniel is so nice! He knows what customer service is.
Jazmine G.
Évaluation du lieu : 1 Los Angeles, CA
I called they did not know there specials. The person had me place my order on line instead very rude
Carla J.
Évaluation du lieu : 1 Los Angeles, CA
Worst location to order from they are always out of stuffed crust they will take my order and then call me 20 min later to let me know they dont have it. this place is a joke im switching over to dominos bye pizza hut
Abraham S.
Évaluation du lieu : 4 Pacoima, Los Angeles, CA
My #1 stop for pizza! I always have great customer experiences with the employees, even though it sucks because it’s small, and don’t have a a dine-in option it works great with me. Pizza is always served fresh out of the oven, I’ve never had to encounter any issues with anything. This place is just like a grab-and-go type of pizzeria.
Oscar G.
Évaluation du lieu : 1 NORTH HOLLYWOOD, CA
The service is bad I live close by so I pick up my pizza, and just the customer service they provide is horrible. Now I walk to Dominos they treat you like a real customer.
Nelson M.
Évaluation du lieu : 1 Los Angeles, CA
I ordered my pizza, and they didn’t put all the toppings I ordered there’s a bunch of young guys, always talking not focusing on their jobs, and they expect costumers to walk away with the unsatisfactory moment with a pizza half prepared. That really sucks.
Vincent B.
Évaluation du lieu : 1 Arleta, CA
Worst Ever !! I use to order from this location in the past but I stopped because delivery always was late, so it has been many months later I tried them again I ordered my pizza online at 4:46 I received a confirmation email saying I will receive my pizza at 5:16 so 5:16 came no pizza… I waited till 5:30 called the manager Jesus told him the situation and the problems I had in the past so he said the pizza will be free and assured me it will be at my doorstep in exactly 10 minutes… well that did not happen the driver did not get to my house till exactly 6:00…need I say more I took my free cold pizza from the driver and that’s that… I know nobody will read this from Pizza Hut I don’t even know why I took the time to post this I was just so disappointed I will never order anything from Pizza Hut again.
Jasmine N.
Évaluation du lieu : 4 Los Angeles, CA
I ordered a pizza and the lady at the counter named jackie suggested I get a cookie pizza. Best decision of my Pizza Hut life lol it’s so so good. She was really nice too
Julia L.
Évaluation du lieu : 1 Los Angeles, CA
Worst customer service one time I pay credit card and their driver wrote a 10 tip on my receipt and I saw my bank statement and complain. They believe the pizza driver instead of me .I always give cash for tips I never use my credit card .They refunded my money back but they wanted me to order a pizza with the refund money and I refuse so I got money back. i always tip my pizza driver But now on I check my bank statement when I oder with credit card. i also got my pizza deliver cold
Aleks F.
Évaluation du lieu : 1 Pacoima, Los Angeles, CA
This place is a joke and the service is the worst… Plain and simple. I ordered and got my pizza delivered but not like I ordered it. I called and they gave me a credit as they said. So I try ordering another pizza and they tell me I don’t have a credit and when in asked to talk to a manager 2 times they put me on hold so long that made me just hang up. Would not recommend this place at all.
Angel R.
Évaluation du lieu : 1 Arleta, CA
I ordered here 3 times last 3 months and they always give you burned and badly made hand tossed pizzas. What is going on over there is it really that hard to follow a recipe.
Giancarlo B.
Évaluation du lieu : 1 Los Angeles, CA
Last time I was there I spent 30+$ I waited 20 mins and I received some bad pizzas, the sad part was I tipped the cashier before hand. The pizza was dry and there was no cheese… Just huge bubbles… I wasn’t expecting that kind of quality, I even told my wife that if we order and wait for pizza anywhere it was going to be the Pizza Hut near the house because they were quality in my opinion… It’s sad that businesses care more about how much they feel the customers are worth…
Ivan N.
Évaluation du lieu : 1 Sun Valley, Los Angeles, CA
Yo! Yo! Yo! Pizza bitch. Don’t ever ever order or go this Pizza Hut again. That’s my advice to you. For one, their pizza game here is weak. It’s been twice now that I order from this location and their product isn’t up to par w the Pizza Hut name. Second, their new manager apparently doesn’t believe in providing their loyal yet naïve costumers w Parmesan cheese or crushed peppers! WTF man?! I can’t get jiggy on any pizza w out some goddamn crushed peppers. What kind of establishment is you tryna run man?! The service was good, their employees did a good job as far as customer service, pizza was on time, delivery dude was cool but unfortunately I will never order from this location again. I’ll be ordering from the one in sun valley for now unless their manager is also stingy about that crush pepper. I ain’t messing w no pizza unless it got that crushed pepper man, eff all that! Step ya pizza game up pacoima Pizza Hut! Someone tell that manager of theirs that he’s the grinch of pizza. Aggghh!