Good culvers with good food. The service here is very good and it’s usually very quick. The custard is always good and the inside is clean and there is plenty of parking.
Jess H.
Évaluation du lieu : 3 Barrington, IL
Not my first Culvers to check what flavor of the day they have. Apparently there was a dry spell for mint oreo as flavor of the day. Ive not been here in months as they always somehow made it unpleasant for me. Dirty counters/lousy food prep. Today was no different. Lousy service. Tried to charge me for a sundae for 5.98 when simply asked for 2 scoops of flavor of the day for 3.19 with extra oreo for topping because theyre always skimping on mix ins in this location. It doesnt help when the kid taking the order is looking at me like I sprouted 2 heads when I tried to explain it to him. When I get my so called sundae. Good thing I got extra oreos because they were nonexistent in the 2 scoops or should I say 1 scoop and half? Will still come in here though I have BG and LZ locations to go to first for my first choice. They did a pretty job remodeling this place but the last time I was here the place was very filthy.
Charlotte r.
Évaluation du lieu : 2 Arlington Heights, IL
When you say you close at 11pm… kinda disappointing when you close before that time. Especially when your sign out front says your hours.
Adam K.
Évaluation du lieu : 5 Arlington Heights, IL
First time ive gone there in maybe 5 – 6 years and i got the culvers burger deluxe double with some fries and a sweat tea with lemon. Very quick service, transaction went smoothly and i got my food in less than 5 minutes. First thing i tasted were the fries, salted just the right amount and very crunchy with a soft inside, hot straight from the fryer. Next i went on to the burger which was absolutely delicious, the meat was still steaming and the pickles onions and lettuce were all a nice mix to the very warm meat. You can tell the meat was cooked fresh and not like some mcds pancake type meat. The drink i feel being overlooked by reviews was quite tasty and had just the right amount of sweet with a light tang because of the lemon. All in all, great first time experience in a while, will come again for some delicious food.
Kev k.
Évaluation du lieu : 1 McHenry, IL
It’s hard to screw up a root-beer float, but sure did at the price of 5 bucks. That’s what happens you when you hire dopey kids, refuse to return after I had to go home and shower !
Ashley A.
Évaluation du lieu : 3 Des Plaines, IL
I have mixed feelings about this place. I’ve been to maybe three or four Culver’s location, but have had two bad experiences at this particular one. Hear me out, though. Overall, I love Culver’s food, even though it’s really unhealthy. At least they list nutritional facts on their website so you know what you’re getting yourself into. The first bad experience I had here was a couple years ago. I ordered a pumpkin shake sometime in October, I believe. I definitely recommend trying their pumpkin shakes, but they’re only around seasonally. I was a little disappointed because they failed to tell me about the extra charge until after I paid. When I mentioned it after receiving my receipt, the girl at the window was really rude about it and didn’t try to do anything to resolve the problem. There is a place to make comments and complaints on the website, so I did so and received a really nice email from the manager with an apology. It said that I could print out the email and bring it into the store for a free shake. The customer service I received from the manager definitely made up for the bad experience I had. The second experience I had was a little over a week ago. I ordered a reuben sandwich that was almost half fat. Almost every bite I took had fat in it and I got nauseous as I had to pull it out of the meat. I couldn’t even finish the sandwich, and for me, that is a very rare thing. I called the restaurant to just let them know because maybe that batch of corned beef was just a bad cut. The female manager was very kind and willing to resolve the problem. She said she would speak with another manager about issuing me a coupon for a free basket. I mentioned I would rather have a refund and she said she could probably issue that, as well. A few days later, I received a voucher in the mail for $ 10 to spend at Culver’s I never received a call about my refund, but the reuben cost about $ 5, so I left it at that. Again, the customer service definitely made up for my bad experience. I hate to bash the reuben because I have ordered it before this last time and it was really good. I ordered it without the butter this last time, but it tastes much better with it. The custard is always really good and each location has different flavors of the day. All the flavors are listed on the website, but each location only has certain flavors; wish they all carried the same flavors because there are so many good ones. I always get the cheese curds; so good and hard to find. I don’t know of any other places in the area who sells them. The pot roast sandwich is also another favorite.
Pat F.
Évaluation du lieu : 5 Arlington Heights, IL
I had culvers the other day and their Frozen Custard was my favorite! Plus the staff there were fast. Cant wait to go back and try their chicken tenders.