Damien was quick to come out and give me an estimate for my a/c repair. Said he’d call me next day regarding parts availability. He never called! And he didn’t return my calls, texts and e-mails. Just left me in my hot house. So called COMPLETECOMFORT and they came right out, went into attic and discovered Damien had dismantled motor and there were screws everywhere! Unit was fixed properly, and for less money! Talk about an unprofessional company. Don;t call Cool Cats.
David H.
Évaluation du lieu : 1 Odessa, FL
My AC unit was causing problems and I saw a flyer for this company in valpack. They offered a promotion for new customers including a free 15 point check, I called them and a representative said a technician would call to my home within 2 days. 3 days later nobody came or contacted me, I called the same number and the same guy said that he would call me back later that day. It’s 2 weeks later and nobody has contacted me so I used another company. Very unprofessional and very unreliable
Jason H.
Évaluation du lieu : 5 Palm City, FL
Damien is fair, dependable, knowledgeable, and willing to do what needs to be done to solve your HVAC problems while providing excellent customer service at a reasonable price. Putting the customer first, Damien understands that he can best meet every customer’s HVAC needs by giving superior service, adding value, and responding timely to all calls and inquiries. I saw first hand how Damien diligently installed a new unit in tough working conditions and creatively solved several logistical challenges due to the unique installation location. Residential or commercial, no job is too big for Damien. If you have an issue with your cooling or heating system, I strongly recommend that you call Damien, the owner of Cool Cats Cooling.