I called this Sears store to order a dehumidifier and was told the delivery date would be 10 days out. When asked if I could get it sooner, the guy told me no. I called the online Sears and spoke with a representative who spoke to the warehouse in Illinois and he told me that the item would be shipped today and would arrive in 4 days. After I placed the order, I called the Palm Coast Sears’ Store and told the guy that I was able to get the item much sooner. The sales person seemed like he did not care about customer service, which makes me wonder if the manager would approve of such a lacksadaisical attitude! I believe this male sales person at the store should have checked to see if he could get it in a more expedient time frame; did not offer to check.
Margaret G.
Évaluation du lieu : 1 Gainesville, FL
Worst experience ever! Researched a new dishwasher and purchased over the phone with no problems. The delivery and installation was a disaster! Rude, incompetent and refused to fix the problem! Did not center the dishwasher and the door had a chip in it! Would not even discuss the issue with me and became so aggressive that my neighbor(a Judge!) tried to intervene and again the installer was belligerent, rude and unhelpful. I am returning the dishwasher and will never do business again with this store! Be careful of the installers!!! Very scary!!!