Comfort Inn Palm Springs Downtown

My reservation, off by one day. Cancelled within 5 minutes, date desired is sold out. Called property and explained issue, they refused to work with me on the issue and hung up in the middle of the conversation. Dont pay them a dime. Low budget way to do business. Lost a returning customer over a single nights booking. Extremely rude customer service. I will spread the word to never stay here. They get 1 star because i cant choos zero.

This place won me over.
It is obvious they are trying to upgrade the hotel and most of the common areas are in great shape. Lots of new paint and other upgrades going on throughout this property. Nice views and well maintained landscaping and pools as well.
My room was just great, nice and clean and well appointed for an higher end economy hotel.
The location was fantastic, very close to everything in the downtown area. if you want to be in the center of everything consider this hotel. Even though the immediate area surrounding the hotel is suffering from a little blight, it’s really just steps from all of the great downtown attractions, and I always felt safe, even at night.
The staff and breakfast ranged from efficient to sweet and kind, especially the maids. Complementary breakfast was above average, and the attendant’s did a great job helping with waffles and keeping everything stocked.
Is this hotel perfect, Heck no, but they try. Just know going in that there are better hotels in town, but probably not for the price and location.

Clean rooms, reasonable prices, cordial staff, nice breakfast included and only 2 blocks from downtown Palm Springs. Definitely going back, because all you need is a decent place to sleep after you party.

My friend made reservation for New Years Eve. He lives in LaQuinta. When he went to check in they denied him and told him it was because he was a local. They turned him away and he had pre-​paid for the room. I called them and they said that their policy was not to book locals and that they had permission to do so. I informed them that it’s considered a form of discrimination and that Corporate would be contacted; the female on the phone said go ahead and hung up. My friend told her that he would write a review on Unilocal and he was told to go ahead. I will never recommend this place to anyone again!

I really liked it. The place isn’t the Hilton but the location and price were right for a night spent in PS without breaking the bank. The staff was very friendly. I would definitely stay here again.

For the price and location — 5 star value ! An older property. Mission Architecture. Pretty lobby, nice desk staff. Very clean, I saw No roaches … Also no bed bugs. Room 104 was away from the pool area and near the breakfast patio, with a mountain view .
The location was ideal ! The 2 giant pools looked nice & the jacuzzi was working –I know because they have no cover for it and though the gates were locked, tons of steam and bubbles — this seemed a huge WASTE! They should get a cover for it & Conserve Energy. The bed was plush, lots of pillows, crisp white linens. The towels were not very thick and only 2, but they were also «crisp «and white. The bathroom had an older tub,
But good water pressure& hot ! They offer a hot breakfast with waffles eggs and sausage as well as toast cereal fruit & juices. And their fruit was really decent –that was nice! The patio area with mountain view is a great place to begin your day.

It was ok. The room was more like a motel but I was trying to avoid the spa and resort hotels because I was only looking for a nice room and breakfast. Thats hard to find if you want to stay near downtown Palm Springs. The breakfast wasn’t bad, omeletes, waffle maker, coffee and juice, yogurt, bread and bages. Not bad. Next time I will chose a nicer hotel in Palm Dessert or Rancho Mirage. it would be worth the drive.

came into palm springs for family reunion. hadn’t seen family in over 20 years. checked into room and realized i had put us in wrong part of palm spring. my mistake but was hoping manager would let us check out since we had not even gotten are bags down. (little compassion) nope. manager said nope. it cost $ 48 dollars just to check a guest into the room. are rate was $ 80 so guess to stay whole night was only $ 32 but check in $ 48. ok whatever. my mistake. didn’t know it cost so much to hold a reservation to a vacant hotel. put bags in room and left for rest of day. returned at 10:30 pm turned on light and immediately noticed things scurrying around on wall and fridge. COCK ROACHES. called desk and asked them if it was common that there rooms had cockroaches and desk clerks response was, to be truthfully honest yes all are rooms have them because of the heat. i kinda chuckled and said ok and hung up. took my mother down to casino to try n forget about the homies i was gonna be sleeping with at my room. returned back at 1:30 am. turned on light and there were the homies hanging on the wall. not big one bunch of little ones. damb those cockroaches are fast and don’t like pictures cus by time i had phone on pic mode they were under fridge. all this not sitting well with me at all but most of all the desk clerks response. i couldn’t choke down $ 80 a night for a getaway to worry about cockroaches, a filthy bug crawling all over me or my stuff. so went down to desk and there was finally a positive to the comfort inn. (KEVIN) i only had to start my sentence and once he heard cockroach he was on his computer switching are room. at least doing what was in his control. very apologetic and wanting to accommodate us as well as he could. so at 2:00 am I’m making my mother switch rooms to a higher floor. kevins at least trying but got into new room at 2:15am and its 100 degrees in here. old a/​c unit that has to options hot or cold. and even on high my hair dryer puts out more air then this a/​c. my mother doesn’t have a/​c at her home and on drive here had stated how she couldn’t wait to sleep in a a/​c room. kevin had said he was gonna let manager know situation in morning to try and get are room comped. so that reviews on standby for few more hours. (well see) its now 2:55 am and rooms cooled to about 97 degrees, I’m writing a story on Unilocal because i need to vent and my moms hanging off side of bed trying to feel a/​c. this trip was paid for by my mother who busted her ass to make this happen. $ 80 aint a lot to most but its a lot for a room away from home. we had a long day yesterday and will be up in few hours to meet family again for another long hot day. hopefully we can dig deep and smile cus in few hours were gonna be wiped and miserable. no sleep, still hot and full day of activities to go do. THANK YOU COMFORT INN FOR RUINING OUR REUNION. family we have-​not seen or enjoyed for 20 years and some that we will never see again because there old. this place should be torn down, re built and KEVIN should be handed the keys to it along with the title. he’s the only thing comfort inn has to offer. poor guy knows he’s trying to use shit to compensate for shit but he does it with smile. kevin you rock

I’ll start with the good things: super close to downtown and all the night life. It’s great to be in walking distance of all the bars and restaurants! The man at the desk was friendly and accommodating. The free breakfast wasn’t great but hey it’s a free breakfast and who doesn’t like free? The rooms air condition worked great and the room was nice. Didn’t go in the pool but it looked decent!
And now the bad and the ugly– every time I went into the bathroom I was greeted by a new cockroach! I know it’s the dessert and all, but these were very apparently coming out of something in just the bathroom which was a huge concern for me. The first one was there right when I first walked in and I’m not even joking it was the size of an iPhone. I closed the door and we went out for drinks, when we came back there were 2 more inside the bathroom. Closed the door again and in the middle of the night when I got up to go there was another, and then this morning yet another. They must have been coming from somewhere in there– and it was enough to make us not shower!
All in all everything was fine but the cockroach problem in the bathroom, room 302, is a NIGHTMARE!!!

Came here with my husband and kids to visit the water park so we stayed for two nights. Hotel is old, pool was not clean. Our room was very clean but the shower didn’t work correctly. Beds are super comfortable. Breakfast was good. I think is a ok hotel if you are planning on being away all day.

I admit, I wasn’t expecting much… But dang, at least provide decent customer service… sigh… Once again, my credit card authorization form went missing (this happens with a lot of hotels and motels). Luckily, I had a copy with me WITH proof it was successfully sent via fax. But of course that wasn’t enough.
They needed me to send it all again. Thing is, it was almost 5pm & my company was closed back home. They of course didn’t seem apologetic nor seemed to care — this is what irked me the most… Fortunately, they honored my reservation so I didn’t have to sleep outside… whoopee!
Next day… I called to update them with info from my work. Things were sent. Good to go, right? Nope. I get back only to find out they didn’t receive it. Again?! What?! They said it had to be on our end. Why would it be on theirs??? So I verified the fax# that was ON THE FORM. I stress this because apparently low & behold, that was the problem. They no longer had a fax. Haven’t had one in over two years! (Good thing, I had everything emailed to me as a back up.)
Next day… I got bag of toiletries and they learned that they obviously needed to update their form.

Let me star by saying that I am a Choice Hotels diamond member and stay over 40 nights a year in hotels.
For a 2 star hotel this place is slightly above average. The décor is outdated, the room was noisy, the mattress lacked support, the Internet connection was SLOW and the water from the tap was cloudy. That said… The staff was friendly, the room was clean, our room overlooked the pool and the shower was hot.
If you’re looking to stay in Palm Springs on a budget and don’t mind 2 star quality, stay here.

I stayed at this hotel because it was assigned to my daughters team with the USA Field Hockey Futures program as our team facility. I travel extensively for business, so I understand the good, bad and ugly of hotel rooms. I am a Hilton Diamond member, which means I spend way too much time away from home, more than 80 nights per year on business travel.
This hotel is located in a fantastic area, very close to downtown and you can walk to great restaurants, bars and shopping, very convenient. If this were the only criteria, it would warrant a 5-​star.
The hotel is a bit dated and it is a «motor-​lodge» which means outside hallways. I can handle dated and older properties are sometimes very good values and have a bit of character. This one does not, unfortunately.
The bad, the hotel is very poorly maintained. Furthermore, it is filthy, as in dirty as you can imagine. In my room everything was covered in a fairly thick layer of dust that is not touched daily. For instance the headboard above the bed had dust so thick you could write your name in it if you choose. The AC/​Heating unit spit out dust bunnies onto the comforter of the bed nearest to the exhaust vent, not good.
The linens on the bed had some sort of foreign hair, (not mine) that was very conspicuous. Also, a few gnats would fly around the room every so often and then disappear for awhile and then return, who knows where they went and then came back from.
Appliances, furniture and linens all are in terrible need of an upgrade. The elevator is downright scary. The closest you can describe it would be at Main Jail. It is dirty, beat up, scratched, attempted to be painted, and smelly. Likewise the stairs are similar, dirty and filthy. One odd thing about the facility is the maintenance. It is as if whoever does the painting when they do paint over doesn’t tape or care if they drop everywhere, there is dripped paint that is older than the hills everywhere and light fixtures that are painted around are actually partially painted on.
So the bottom line is unless you absolutely have no other option, don’t stay at this hotel.

Another Palm Spring’s hotel conveniently located downtown
I came to Palm Springs for a work related conference. I booked my first night at another hotel and my second night here. We stayed in room 305. Here are my pros and cons:
Pros:
— The pricing was cheap
— Free parking and internet (internet was fast too)
— Within walking distance to downtown
— Really friendly and nice front desk people
— Awesome morning breakfast buffet
— Late check out at 1:30pm
— There was a fridge (but no microwave)
— Nice pool
— Beds were really comfortable
Cons:
— AC worked but could not be adjusted. We were freezing.
— Stingy with their towels (only gave us two)
— The people that stayed here were GHETTO the day I was here
— Their version of a «garden view» is a fenced up dirt plot
— We asked for patio sitting but did not receive it
— Shower made very loud scary noises
— Lots of noises from neighbors (assuming walls are thin)
— People smoked outside and we could smell smoke creeping through
It cost us $ 111 with tax and fees for one night. It was good for a conference weekend stay but I wouldn’t stay here for vacation, unless you aren’t in the room much. I did really like that it was cheap and there was internet. We had a pleasant stay and would come back.

Hi-​ya!
Another visit to Palm Springs and the temperature hasn’t changed… it’s still HOT!
Great stay so far and the pools are a serious refresher. I know I mentioned the kids pools being great before, but our kids LOVE the pool.
I heard a lot of kids and people having fun nearby and then we went into our rooms… the walls really shut out the noise. I was worried we would hear a lot of the noise because we are right by the pools, but no problems! Anyway so far, so good.

Had such a great time at this hotel. It’s right downtown and an easy walking distance from anywhere you want to go. We checked in and the man at the front desk, was super friendly his name was Ron!
The best part was the free breakfast the next morning that was complete with a waffle maker! I would definitely recommend this hotel to anyone look for an affordable yet cozy place to stay!

Our room was very spacious and clean, and the bed was super comfy. The empty mini fridge in lieu of an overpriced minibar was great: we could actually store our own food and drinks in the room. AC worked fine.
Despite all rooms being non-​smoking, at one point this hotel must have allowed smoking because our room had that unmistakable odor of stale cigarettes. If this is bothersome to you pack some Febreeze (wish I had!).
The biggest drawback was the pool: it was heated! It was around 104 outside the day we took a dip, and the water had to have been around 70 – 80 degrees. It felt swampy and warm instead of being refreshing. The pool closes at 10pm, so that prevents a rowdy scene in the evenings.
Overall, a good choice if you’re on a budget and don’t plan to spend much time at your hotel.

This hotel was clean and inexpensive. Its right downtown and easy to walk to the restaurants/​casino. It was crazy hot when I visited and the air conditioning worked perfectly. The people next door to me were noisy for a few hours in the evening. I was barely in my room so this didn’t bother me much. If you plan to stay in your room a lot then you should know the walls are thin. I stopped by the pool which looked pretty lively. I was in room 235. My bed was comfortable. I was traveling alone but no issue about feeling secure in my room. I would definitely stay here again because of the cleanliness and the proximity to downtown.
PROs: good location, easy to walk downtown
clean
air conditioning nice and cold
flat screen tv in my room
toiletries you may forget available by request (I forgot my toothbrush)
Cons: Periods of noisy… thin walls (people next to me were loud)
no safe for valuables

Recently got an email from someone from the hotel apologizing for my experience, but not offering any remuneration.
Do I feel better about this place or change my opinion… NO!
Would I have gone back if they had done something to make it right… PROBABLY!
Am I done visiting the Comfort Inn Palm Springs Downtown… YES!

SO… before I get started, let me be clear that star ratings are relative to the business. I’m certainly not saying that this is a 4 star hotel, but in the world of ‘cheaper’ hotels I’d say this location did a nice job.
I see a variety of low reviews based on the price. I urge everyone reading the reviews and considering a hotel in Palm Springs remember that it’s an extremely seasonal town, so YES during certain times of the year you are going to pay ‘Hotel’ prices for ‘Motel’ furnishings. It is what it is. If you don’t like it, pick a different time to visit.
Anyway, on Friday night Gary R. texted me and said ‘let’s go to Palm Springs tomorrow’ I sent the pups off to grandma’s house, packed some clean panties and was ready to go… well… almost… I had to book a hotel. He found this Comfort Inn online and it had decent rates so at 9pm on a Friday I booked a room for the next day and the rate was great, like $ 65. After a relaxing car ride in the back of daddy’s (Gary’s) beemer we pulled into PS at around 110 degrees… err… I mean 3:00. Plenty of parking available right out front. The gentleman behind the counter was friendly and was able to find us two rooms near each other. We were in our room and dropped our bags off within minutes.
The room was average, nothing fancy, nothing gross. You can tell they are trying to make it nice though, our room had a refrigerator and plenty of space. That was just about the extent of our experience on Saturday. We hit the town and were back in late in the evening.
Sunday morning I woke up and headed downstairs to check out the free breakfast… it was awesome. Let’s be real, was it fancy… of course not. But it DID have coffee, juice, fresh fruit, make your own waffles, eggs, sausage, yogurt and pastries. It was about 9:45 when I made it down so I was expecting it to be shutting down since breakfast ends at 10, but the nice ladies were keeping it stocked well past 10am so I thought that was awesome. I can imagine if a small family were staying here this breakfast alone justifies the cost of the room.
When it was time to checkout I called down to the front desk and they checked us out from the room. We were out in a flash and headed back to SD in daddy’s beemer. It was a nice trip and this Comfort Inn did the trick!