Dr. Vu is extremely helpful, pleasant and thorough. The problem isn’t with her, its with her reception staff. Since moving to the desert I have tried again and again to give this place a few chances and i would like to say 3 out of 5 times, it is a let down. Phone calls often are not returned, prescriptions are often not faxed, and glasses/contacts do not come in when the reception says they will. This does not happen ALLTHETIME, but quite frequently. Why bother with the frustration when you are a paying customer?