I came to this spa back in October 2015 with two girlfriends. I paid for the Essential package $ 260. Honestly wasn’t very impressed with the salon and service while I was there but I attempt to make the most. Nothing about this spa was impressive. The experience wasn’t what I had hoped it would be. Today(4 months later) I decide to check my bank account and notice that this spa has had the audacity to charge my account without my contest or permission. Essentially steeling money from my account. Please check your account statements if you have ever been to this hole in the wall spa.
Joel M.
Évaluation du lieu : 5 Culver City, CA
Just had an amazing Swedish/deep tissue combo w/Justin. Which was AMAZING! First, the spa staff are lovely. Then there’s the very clean though small-ish men’s locker room(to be expected at this sized hotel spa): 2 showers, fantastic steam room. Well appointed. The waiting area is inviting, with water, teas, fruit, wine, and champagne. And the treatment rooms are plentiful, roomy and clean. As for Justin, I could not recommend him more highly. Very sweet, great energy, and great massage skills. All in all a great end to a lovely Palm Springs weekend. I will be back for sure.
Kim C.
Évaluation du lieu : 1 Los Angeles, CA
This spa was not at all what I was expecting, especially being attached to the Hilton name. The amenities were subpar and not enticing. The locker rooms were just that, a locker room. The entire ambiance was thrown off by the bright iridescent lights and the smell of chlorine. The massage therapists were not only rude with a harsh energy, but were extremely ill-equipped to deal with any real ailment. I walked in with a slight headache and sore muscles and walked out with a migraine and a feeling that I wasted my money on a lie. There is a certain amount of hospitality and grander that is expected when you’re paying elegant prices, and unfortunately those expectations were not met. Now I must pay for another massage to fix the massage that I just received!
Tracey S.
Évaluation du lieu : 2 Ventura County, CA
I was disappointed in this spa. It’s very small with no wow factor whatsoever. My massage was average, at best.(Massages are subjective, of course, and my sister said her massage was wonderful.) The scented oils cost an extra $ 10, but I don’t go to spas often enough to recall if this is standard. My recollection is that you usually get a scented oil included and they charge if you want to add more. The waiting area is unisex, which we didn’t know, and we were pretty surprised to walk out in our robes to find a man reading a magazine waiting for his treatment. The women’s locker room is small with few amenities. There were towels and robes lying around, not tidy looking. I don’t think there was a sauna. The steam room is located in the locker room right next to the restroom, not very inviting. We had to turn the steam room on ourselves and it took a few minutes to steam up. The selection of fruit water, teas, and snacks was very nice and everyone was friendly and helpful, but overall this did not have a luxurious, high-end feel. The prices are the same as other spas in the area that are much nicer. The spa was convenient as were staying at the Hilton, but I would not go back.
Heather V.
Évaluation du lieu : 1 San Diego, CA
Had a mani/pedi/30 minute massage today. The spa is nice but you can hear everything outside while you get your massage. Very distracting. Now, six hours later, my polish(which I was told was«like shellac»), is gone… completely off my fingers. Wth???
Candice G.
Évaluation du lieu : 5 Big Bear, CA
This spa is a diamond in the rough. Hidden away on the 2nd floor of the hilton can make it hard to find but the staff is friendly, the services are amazing, and the facilities are clean. All the massages I’ve had here have been fabulous and the estheticians know what they’re talking about. Plus they offer complimentary wine!
Christina B.
Évaluation du lieu : 5 Placentia, CA
Amazing! What a wonderful spa and hotel! They have this incredible deal going on where for each night you get a $ 115 credit for the spa. My friend and I did an overnight girls trip and had an amazing time. The rooms are really nice, very comfortable beds, very nice pool area with great pool side service and above average food(usually pool food is just so so but this was very good!) The spa… amazing. They offer champagne while you wait or you can have a selection of wine or tea. I had the pleasure of having Silva perform my service. She was SO good. I had the deep tissue and relexology, I admit I am spoiled and have massages every few months locally so when I say she was SO good, she was SO good! They also have a steam room to enjoy before or after your service. Even without the credit, the spa has extremely reasonable prices. My friend had an excellent service too. Hotel is in walking distance to the main strip, I parked and never had to drive anywhere. Casino is across the street. Hotel room very clean and roomy, nice patio, good water pressure. Hotel staff super friendly. I really feel I stumbled across a gem here. Will defiantly be back very soon and will recommend to everyone I come across!
Stephanie A.
Évaluation du lieu : 5 Harbor City, Los Angeles, CA
Staff are super friendly compared to hotel staff. Will come back for sure! Fiancée and I had to get away from the«world» we got a couples massage. Always speak to them directly and find out if you can get a deal. AWESOMESPA!
Jen L.
Évaluation du lieu : 5 Palm Springs, CA
Great staff. Very friendly. Awesome spa treatments. I would come back again. :)