Starbucks

Well this is the first time indecide to stay and drink my coffe at this starbucks. Service is great and coffe is fine, but places needs more attention on clean tables. Is not a big place it should be clean there is 4 mini tables inside and they are all dirty. Jus need more attention on the tables thats it.

Just to put this in perspective, I go to Starbucks somewhere in the U.S. just about 365 days a year, mostly in Santa Monica, but around the country as well. I just returned from a few days’ holiday in Palm Springs, and I’ve got to say that this Starbucks (at the corner of Tahquitz and Palm Canyon) is the worst store I’ve ever experienced. My first morning… the guy at the register was very impatient with everything I tried to ask for. (Keep in mind that I certainly know the «Starbucks drill»). Then, when I went to pick up my order, I asked for skim milk for my coffee (nothing but Half and Half was out on the counter), the young woman at the counter poured a small amount in a glass and when I asked for more — told me she’d have to charge me… I said that I would pay for the extra milk (something I can’t remember being asked to do in ten years of being a customer) then she just stormed away. On the second day, it was more of the same… The third day — a little better — one guy was actually friendly and helpful. I get it that this is a busy store and maybe these kids are beleaguered and overworked… but somebody needs to manage this store properly. The worst atmosphere I’ve ever experienced in a Starbucks without a doubt…

This Starbucks is right in middle of downtown Palm Springs. There is a good number of tables outside and very few inside, however this place seems to be really crowded most of the time. I was there between 2−4pm on a weekday and there was always a line for coffee and the bathroom. But the service is friendly.

Typical Starbucks in a busy location in the heart of dt ps.
The kids that work there are usually very friendly and nice. It can get busy during certain times and the line moves slow.
Free wifi and I like to just people watch sometimes on the patio. As DTPS can attract some strange folk at times.
I give them an extra star just for the people who work there. Great kids.

This Store is in a high traffic area in downtown Palm Springs. One would expect that the service would be quicker. The line to order moves slowly and the wait for your drink is interminable. The staff seems confused and frequently get orders wrong. Tables and surfaces aren’t cleaned as frequently as they should be. I recommend the much better store at Ramon and Sunrise.

There’s a new guy an African American he seems nice but CANT GET THE SIMPLEST ORDER RIGHT obviously I know Starbucks is a hard job but if you can’t get orders right don’t work there

I am a HUGE Starbucks lover and this was the worst location I have ever been too!!! They were super busy when we got there. I ordered my drink within 2 minutes of being there but waited at least 15 to get it. My Peach green tea lemonade was awful. Tasted like watered down lemonade with barely a hint of peach and that was with the light ice that I requested. My niece ordered the same and she took a few sips and threw hers out. My other niece ordered a green tea latte and she said it was the worst she ever had, we basically paid for three beverages that all went in the garbage. This place was too busy to go back In and ask for it to be remade, which is my fault. But they need to not rush when making people’s drinks so they can get it right.
While waiting for my beverage to be made two customers who had ordered and paid for bagels and who were waiting were later told that they were out of bagels. This should have been noticed when they ordered not after the customers paid and waited.
Went to the other location not far down the road and had a wonderful experience there the next day

Awesome!
Came in tonight got Great Service from Zack! Thanks for the Sample, you made my night!

This Starbucks is always too understaffed to keep up with the clientele. The workers can’t keep the food shelves stocked, bathrooms are broken, not cleaned. Great location, poor service. And not the staff’s fault.

Nasty !!! Nastiest, filthiest Starbucks, with employee attitude that is deplorable.
I am so outraged at how bad this place is that I’m reaching out to Starbucks corporate to see about getting their franchise yanked.
Follow-​up:
I just posted this to the Starbucks corporate site:
The Starbucks at 101 s. Palm Canyon in Palm Springs, California is absolutely deplorable. The store is filthy, horribly maintained, and the employees are rude and full of ignorance and attitude.
The overall feel is one of a retail establishment that is run by drug addled management.
Because of its location, this store does significant volume, but whatever value that has in the corporate context is mitigated by the impression given to loyal Starbucks customers that your quality control is willing to allow such a deplorable operation to operate under your brand.
You can do the same thing by going to:

One of the dirtiest Starbucks I have ever been to.
They have the green portable coffee carafe as a blockade to the out of service bathroom.
The night crew is cleaning, but fails to wash their hands before helping customers.
They ran out of soy. Damn. We’re lactose intolerant.
Last night, and I was hoping it was a random thing, apparently they sold me an albeit still — packaged chocolate croissant which had previously been tossed to the floor for mark outs.
!!!
Why isn’t the crew cleaning as they go like most food establishments? This place is gross. Hopefully they up their game for the next time we visit P.S.
As Starbucks frequenters, we enjoy a cup of Joe and a nice walk. So, this place is geographically ideal.
We are just dissappointed in the lack of basic health code issues. Now I am hoping we don’t leave PS with the runs. No pun intended.

Awesome team of Gals working here Monday Nov 16^th. Great service with a smike is always welcoming.

Excellent!
Good location in heart of Palm Springs! Go eats at L’Atelier then wander here for tea!
Amber today efficient and provided info on right tea and brewing!
Clean store and baths considering the huge foot traffic!
Well done District Manager Torri, company paid day and raises — suggestions!
Not related or connected to any employee!
God bless+++

I can tell the manager here, really sees the vision of Starbucks.
The kindness is out of this world, the friendliness is out of this world, it’s been years and I’ve never had my drink made incorrectly.
I grew up in pikes place and it’s very rare that I see a Starbucks run with the same pride and extreme awesomeness as what needed to be done to make Starbucks the company that it is!!! This is one of the only Starbucks operated at peak efficiency and peak friendliness ²⁴⁄₇ (((without exception))) other than the first one in Pikes Place Market Seattle Wa.
If every company in America was run as professionally and as friendly as this Starbucks is run, no business would ever go out of business or struggle.
A personal thanks from every member of my family to every employee of this store!!! Over the years I have never, not one time, not one single time ever had a dirty look, a dirty comment, or 1 ounce of unprofessionalism from anyone in this location!!! Thank you for treating my family like you would treat your family. Thank you for treating us like friends, thank you for treating us in a way that makes us aware that you appreciate our business. And in most cases appreciate seeing us over and over again. Thank you for making all of us feel welcome to come through your doors. Thank you for always smiling at us, and always saying thank you. Thank you, without exception for always going the extra mile for all of us.
Thank you for making all of your customers feel so loved and appreciated constantly, your unwavering friendliness and smiles are what keeps us coming back every day
Thank you for giving us the awesome magical Starbucks experience that we have grown accustomed to, the experience that makes us come back over and over and over. This should be the valleys flagship store,
And one final note, if anyone of importance that runs the stores is reading this, the location that follows this paragraph is in extreme and desperate need of an attitude adjustment for it falls so short of THIS particular locations standards.
The following Starbucks at the following address needs to be turned in to one that operates like THIS one operates
682 S Palm Canyon Dr
Palm Springs, CA 92 264‑0701
United States
THE STARBUCKS AT 682 S. PALM CANYON DR., FALLS SO SHORT OF THE GLORY OF STARBUCKS EVERYONE AT THAT LOCATION SHOULD BE ABSOLUTELY ASHAMED OF THEMSELVES THAT LESS THAN A MILE DOWN THE ROAD IS A FLAGSHIP EXAMPLE OF WHAT A STARBUCKS SHOULD BE AND YET THE ONE AT 682 S. PALM CANYON DR. IS SUCH A MISERABLE EXCUSE FOR A STARBUCKS, WHY THE VAST AND EXTREME DIFFERENCE GUYS
SOMETHINGS WRONG.
anyway thank you again for this location being so amazing I look forward to purchasing my drinks here several times a day. It’s my way of stepping out of the world and into a comfort zone for a few minutes my reprieve my reset button. Thank you Starbucks for having such an absolutely amazing crew here
In conclusion something desperately needs to be done at 682 S. Palm Canyon Dr. If these employees don’t stop horribly mistreating company customers I see the Starbucks closing very shortly.

Small location, but drinks are always good
But since my fav coffee place is across the street in only come here for the hubby!!!
Today I was helped by Amber, she was very Pleasant, great customer service and great smile. Drinks were great. This location still has S’mores Frapp!!! Yesssss

Always calm and perfectly located so you can bring the dogs and just relax people watching. Im having a nice day. Thank you starbucks.

Christmas day on my way for coffee stopped at Starbucks. is this store Corp or a private owner? I was ready to vomit on how filthy this coffee place was.
GET YOUR ACT TOGETHER HELLO!
I’m going to blame this on the area being for tourists, but still sweep the floor, do something about the most horrible service and the place was filled with homeless begging.

Always enjoy seating outside Starbucks and having a coffee. Nice view from outdoor seating. They could use more outdoor seats. Hang a few water bags with pennies to keek flies away.
Weather cooling down, in upper 80’s

Café’s | Food Carts | Restaurants
Relatively Close To: Subway and Hawaiian Rumble Miniature Golf.
Public Transportation: No.
Valet Service: No.
Wheelchair Accessible: Yes.
Service Pet Allowed: Yes.
Parking: Strip mall parking, we’ll lighted.
Popularity: People seem pleasantly happy and it can fill up in the mornings.
Cellular Reception: Yes.
Free Wifi: Yes.
Outdoor Space: Minimal seating.
Cleanliness: The 5 second rule does not apply here, could be swept more often.
Lighting: Bright.
Presentation: It’s uniformed.
Ownership: Corporate managed.
Items Ordered: Old fashioned glazed donut and my favorite Caramel Frap. Sometimes a decaf coffee and their chocolate filled croissant.
Wait Time: 1 minute.
Temperature: ° 71 Degrees
Server’s knowledgement of food & beverages: Baristas are knowledgeable about products used in Starbucks drink creations, eatable foods are not made fresh «frozen» and unsure where product comes from, some items are organic.
Overall Service: Service is good.
Servers response on compliments: Very welcoming.
Servers response about complaints: No complaints made.
Recommendation:
Two ** stars or less dont consider.
Three *** stars be cautious.
Four **** stars or more highly recommended.
Quick Notes: This Starbucks is quite small for the surrounding area. However, the barista’s here are nice and have been here for years. I get welcomed every time I visit, its a nice feeling.
My reviews are structured and rated in many areas. I believe that my experiences will provide consumers satisfactory or acceptable in quality or quantity information.
I hope this particular review has helped you carefully decide whether or not to give this venue your business.
Enjoy, Jonathan

Comparing one Starbucks to another is easy. In this case, two stars are warranted. This is the dirtiest Starbucks I’ve ever seen. Trash on the floors in the main area, outside patio (cigarette butts also) and restrooms. There are cracked tiles in the restrooms and main areas. Simply put, the place needs a little more attention.
The staff was fine, not great, not bad. Just fine. The product was the same you’d come to expect from Starbucks. Very consistent so you know what you can expect from one cup of oatmeal to the next.
Location is great, right on Palm Canyon, for foot traffic. Parking can be dicey in the area but if you are here, I’m sure you parked for another reason.
Anyway — This is Starbucks. You know what you’ll get, just surprised by the package this time.

This Starbucks rocks, the terrace is just great, you can enjoy of your favourite coffee while connected on the Internet in the middle of Palms Spring downtown.